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Computer Services Assistant Jobs in New Brunswick, NJ

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Computer Services Assistant information

See New Brunswick, NJ salary details

$34.6K

$49.8K

$65.5K

How much do computer services assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for computer services assistant in New Brunswick, NJ is $49,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $57,300.00 per year, depending on experience, location, and employer.

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What cities near New Brunswick, NJ are hiring for Computer Services Assistant jobs?

Cities near New Brunswick, NJ with the most Computer Services Assistant job openings:

Computer Services Assistant jobs near you

Hourly - Common Services Assistant

Lincroft, NJ

Brookdale Community College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Brookdale Community Collegeexternal

Full-time

Re-posted 18 days ago

Job description

Responsibilities
  • Provide phone and face-to-face support to internal and external customers.
  • Resolve routine problems and refer complex issues to the supervisor.
  • Assist with mail services, shipping, and receiving tasks.
  • Inform supervisor of events or problems affecting daily operations.
  • Safely operate vehicles and equipment, inspecting them before use.
  • Follow procedures for handling hazardous materials and participate in safety training.
  • Maintain files and records using Microsoft Office or other software.
  • Keep the work area safe, clean, and organized.
  • Review and reconcile bills of lading, inspect merchandise condition.
  • Process incoming and outgoing shipments, ensuring proper packaging and documentation.
  • Record shipment conditions and address discrepancies with relevant parties.
  • Prioritize and deliver goods like perishables and rush orders promptly.
  • Notify inventory control staff and vendors of shipment issues.
  • Collect and distribute various types of mail and packages according to USPS regulations.
  • Operate mail systems and software to ensure economical postage rates.
  • Maintain records of departmental postage use and generate reports.
  • Correct mailing addresses and liaise with the Post Office for updates.
  • Deliver and pick up materials on and off campus as needed.
  • Knowledge of Monmouth County and its communities. 
  • Must be able to continuously push, pull, and lift up to 70lbs with the use of protective equipment or special tools. Also requires bending, reaching, stooping, crouching or standing for long periods.  The demands of the job require good vision to perform visual inspections of merchandise and equipment in question, as well as strength and stamina due to the time spent standing and moving the shipments which can have a considerable amount of weight. Will spend limited amount of time working outdoors being exposed to minor levels of discomfort from heat, cold, humidity and moisture. Frequent traveling between buildings on campus and to Brookdale regional locations.
Qualifications

Education: 

  • High School graduation or an equivalent.

Experience:

  • One year of directly related experience.

Knowledge/Skills/Abilities: 

  • Ability to perform simple mathematical calculations.
  • Good communication, interpersonal and organizational skills are necessary.
  • Ability to input and retrieve data from a computer system.
  • Basic understanding of US Postal Service rules and regulations, rates for processing US mail are necessary. Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.
  • Computer literacy skills at an intermediate level with the demonstrated ability to utilize and apply Microsoft Office Suite as well as specialized software programs and computer applications.
  • Fork lift operations requires up to date certification.
  • Valid N.J. driver's license.
Application DocumentsCover Letter, Other, ResumePay Rate$17.21/hrEmployment Type: OTHER

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