High school diploma required; recent college graduate preferred or 1-2 years of relevant experience ... Basic computer skills and comfort learning new systems (CRM, ERP, billing tools, Microsoft Office)
High school diploma required; recent college graduate preferred or 1-2 years of relevant experience ... Basic computer skills and comfort learning new systems (CRM, ERP, billing tools, Microsoft Office)
Computer Science * IT * Business Studies * Economics * Able to commute toourCobalt Head Office(near Newcastle Upon Tyne)on a daily basis. About Us The Newcastle Building Society Group comprises of ...
Computer Science * IT * Business Studies * Economics * Able to commute toourCobalt Head Office(near Newcastle Upon Tyne)on a daily basis. About Us The Newcastle Building Society Group comprises of ...
Data Scientist
Groton, CT · On-site
A Bachelor of Science degree or higher in Data Science, Computer Science, Mathematics, Statistics, Physics or engineering * Minimally five years of post-graduate engineering experience * Minimally ...
Data Scientist
Groton, CT · On-site
A Bachelor of Science degree or higher in Data Science, Computer Science, Mathematics, Statistics, Physics or engineering * Minimally five years of post-graduate engineering experience * Minimally ...
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Extensive computer background with strong application understanding, especially RIS/PACS software ... Graduate of an accredited Diagnostic Imaging school * Must be board eligible for ARRT MR ...
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MRI Trainee
Fairfield, CT · On-site
Extensive computer background with strong application understanding, especially RIS/PACS software ... Graduate of an accredited Diagnostic Imaging school * Must be board eligible for ARRT MR ...
Extensive computer background with strong application understanding, especially RIS/PACS software ... Graduate of an accredited Diagnostic Imaging school * Must be board eligible for ARRT MR ...
Extensive computer background with strong application understanding, especially RIS/PACS software ... Graduate of an accredited Diagnostic Imaging school * Must be board eligible for ARRT MR ...
QUALITY ASSURANCE SPECIALIST (SHIPBLDG)
Groton, CT · On-site
$45.96K/yr
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
QUALITY ASSURANCE SPECIALIST (SHIPBLDG)
Groton, CT · On-site
$45.96K/yr
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
QUALITY ASSURANCE SPECIALIST (SHIPBLDG)
Groton, CT · On-site
$45.96K/yr
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
QUALITY ASSURANCE SPECIALIST (SHIPBLDG)
Groton, CT · On-site
$45.96K/yr
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
... of graduate level education with major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology ...
Digital Forensic Examiner
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Computer/Digital/Electronic Forensics * Science/Technology (other than physical sciences ... GS-9 : Applicant must have a master's or equivalent graduate degree or 2 full years of ...
Digital Forensic Examiner
$52.73K/yr
Computer/Digital/Electronic Forensics * Science/Technology (other than physical sciences ... GS-9 : Applicant must have a master's or equivalent graduate degree or 2 full years of ...
Meet Freddie Mac's University Program: Learn about our 2027 Internship and Full-Time Opportunities
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Computer Science Graduate Trainee information
What are the key skills and qualifications needed to thrive as a Computer Science Graduate Trainee, and why are they important?
What kinds of projects or tasks can I expect to work on as a Computer Science Graduate Trainee?
What are Computer Science Graduate Trainees?
What is the difference between Computer Science Graduate Trainee vs Software Developer?
| Aspect | Computer Science Graduate Trainee | Software Developer |
|---|---|---|
| Required Credentials | Bachelor's in Computer Science or related field, training programs | Bachelor's or higher in Computer Science, coding skills |
| Work Environment | Entry-level, training-focused, supervised | Project-based, coding, testing, deployment |
| Employer & Industry Usage | Internships, training programs in tech companies | Full-time roles in software firms, tech departments |
| Search & Comparison Intent | Understanding entry-level training roles | Job responsibilities, skills required |
The main difference is that a Computer Science Graduate Trainee is an entry-level position focused on training and skill development, often within a structured program. In contrast, a Software Developer is a full-time professional role involving designing, coding, and maintaining software projects. Trainees typically undergo supervised learning, while developers work independently on projects.

Job description
Division: Customer Experience
Classification: Non-Exempt
Reports To: Customer Experience Manager
Supervises: No
Location: Cheshire, CT
Date: April 2026
Summary: This 18-month entry-level rotational trainee position provides broad exposure to customer experience, order management, logistics, and invoicing operations within the Customer Experience department. The role supports daily workflows by handling routine order assistance and centralized billing tasks, enabling Customer Experience Specialists to focus on sales collaboration and proactive customer relationship management. The trainee will participate in structured rotations and training to build foundational knowledge and skills for future opportunities in operations or customer experience roles.
Essential Job Duties & Responsibilities:
Customer Support & Order Assistance
- Assist with entering and updating customer orders under supervision.
- Help respond to customer inquiries via phone and email using friendly, professional communication.
- Learn to communicate order status, delivery updates, pricing, inventory, and product details.
- Provide backup support to the Customer Experience team during peak periods or team absences to maintain service levels.
- Identify routine issues and escalate more complex matters to senior team members for resolution.
- Assist with preparing customer invoices and learning core billing processes.
- Review basic service estimates with guidance to ensure accuracy before invoicing.
- Request, collect, and organize necessary paperwork from freight carriers, service providers, and internal teams.
- Help maintain complete and accurate digital records and attach documentation to orders.
- Work closely with Accounting to resolve simple discrepancies and escalate complex issues.
- Support centralized billing workflows to reduce routine invoicing tasks for the broader CX team.
- Enter and maintain accurate customer and order data in CRM/ERP systems.
- Learn to generate basic reports to track order progress, invoicing accuracy, and documentation completeness.
- Maintain clear and organized digital records across rotations.
- Work closely with Customer Experience, Accounting, Logistics, Sales, Product, Credit, and other teams to support daily workflows.
- Participate in rotations, training sessions, and shadowing to build product, billing, system, and supply chain knowledge.
- Provide feedback on processes and suggest improvements as you learn.
- Help ensure smooth transitions and backfills in Customer Experience during team promotions or changes.
- High school diploma required; recent college graduate preferred or 1-2 years of relevant experience.
- Strong communication skills, both written and verbal.
- Basic computer skills and comfort learning new systems (CRM, ERP, billing tools, Microsoft Office).
- Strong attention to detail and willingness to learn.
- Positive attitude, curiosity, and commitment to delivering great service.
- Ability to adapt to changing assignments across departments.
- Office work environment (Monday-Friday).
- Ability to remain in stationary position, sit or stand, at a computer workstation for extended periods.
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with this job. Osterman reserves the right to make changes to the above job description whenever necessary.
About Osterman & Company
Sourced by ZipRecruiter
Industry
Plastics product manufacturing
Company size
51 - 200 Employees
Headquarters location
Cheshire, CT, US
Year founded
1975