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Computer Repair Jobs in Springfield, IL (NOW HIRING)

BC Tech Pro

Computer Field Technician

Springfield, IL

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

BC Tech Pro

Computer Field Technician

Springfield, IL · On-site

$35/hr

Company Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior ...

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How much do computer repair jobs pay per hour?

As of May 29, 2026, the average hourly pay for computer repair in Springfield, IL is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Repair Technician, and why are they important?

To thrive as a Computer Repair Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often a relevant certification like CompTIA A+ or similar. Familiarity with diagnostic tools, repair software, and hardware replacement procedures is typically required. Strong customer service skills, attention to detail, and patience help technicians communicate effectively and resolve issues efficiently. These skills and qualities are vital for accurately diagnosing problems, providing reliable solutions, and ensuring customer satisfaction.

What are some common challenges faced by computer repair technicians when diagnosing hardware issues?

Computer repair technicians often encounter challenges such as distinguishing between hardware and software problems, especially when symptoms overlap. Diagnosing intermittent hardware failures, like faulty RAM or failing hard drives, can also be tricky as these issues may not appear consistently. Additionally, working with a wide variety of makes and models requires technicians to stay current with new technology and troubleshooting techniques. Clear communication with clients to explain technical issues and manage expectations is another important aspect of the role.

What is a computer repair technician?

A computer repair technician is a professional who diagnoses, troubleshoots, and repairs hardware and software issues in computers. They may work with desktops, laptops, and sometimes mobile devices, addressing problems such as malfunctioning components, viruses, and software errors. Technicians may also perform routine maintenance, install new hardware or software, and provide technical support to users. Their work is essential for ensuring that computers run efficiently and securely.

What jobs make $3,000 a month without a degree?

In the computer repair field, experienced technicians or freelance repair specialists can earn around $3,000 per month by providing services such as hardware troubleshooting, virus removal, and system upgrades. Building skills in networking, hardware components, and customer service can help increase earning potential without formal degrees, especially for those working independently or in small businesses.

What is the difference between Computer Repair vs IT Support Specialist?

AspectComputer RepairIT Support Specialist
CertificationsA+ Certification, CompTIA certificationsCompTIA A+, Network+, Microsoft certifications
Work EnvironmentRepair shops, service centers, on-siteCorporate offices, help desks, remote support
Job FocusHardware repairs, troubleshooting, component replacementSoftware issues, network setup, user support
Industry UsageConsumer electronics, small repair businessesIT departments, managed service providers

Computer Repair primarily focuses on fixing hardware problems and replacing components, often working directly with physical devices. IT Support Specialists handle a broader range of technical issues, including software troubleshooting, network configuration, and user assistance. While both roles require technical certifications and may work in similar environments, their core responsibilities differ, with Computer Repair centered on hardware and IT Support on software and network support.

What are the most commonly searched types of Computer Repair jobs in Springfield, IL? The most popular types of Computer Repair jobs in Springfield, IL are:
What are popular job titles related to Computer Repair jobs in Springfield, IL? For Computer Repair jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Computer Repair jobs in Springfield, IL look for? The top searched job categories for Computer Repair jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Computer Repair jobs? Cities near Springfield, IL with the most Computer Repair job openings:
Computer Repair jobs near you
Infographic showing various Computer Repair job openings in Springfield, IL as of May 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,060 per year, or $19.7 per hour.
HELP DESK TECHNICIAN - TIER I

HELP DESK TECHNICIAN - TIER I

CDS Office Technologies

Springfield, IL • On-site

$19.75 - $26.75/hr

Full-time

Posted 7 days ago

Job description

Job Summary:
CDS Office Technologies is the premier Managed Technology Services Provider in the Midwest and is looking to add to their team of IT professionals. The Help Desk Technician will act as the first line of support for clients, monitoring and responding to IT support tickets, troubleshooting technical issues, and assisting with training clients on new technology implementations.
Responsibilities:
• Monitor and respond to IT support tickets in a timely manner
• Providing solutions and advice on technical client issues via phone, email and chat
• Manage and configure user accounts for various cloud platforms
• Troubleshoot and resolve network and computer issues
• Install printers and other peripheral hardware
• Monitor and manage scheduled backups
• Repair and upgrade existing computers – remotely
• Assist with training clients on new technology implementations
• Configure and manage VOIP phone system - remotely
• Assist Tier 2 or Tier 3 engineers remotely with technical issues
• Creating manuals for technical training
• Using feedback from customers to improve problem-solving techniques and customer service
• Documenting and analyzing technical issues and customer interactions
• Stay current with best practices on how to help customers with technical issues
• Assist internal staff as needed
Qualifications:
Required:
• At least two years of experience as a Help Desk Technician and/or experience in call centers, customer service, or IT.
• Familiar with various computer and operating systems.
• Must know how to use software management tools and troubleshooting techniques.
• Excellent interpersonal and customer service skills.
• Problem-solving and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to quickly diagnose and resolve technical issues.
• Exceptional teamwork and leadership skills to help other technical support workers.
• Ability to learn new technologies and implement them.
• HS diploma or GED equivalent required.
• Ability to lift and carry up to 25 pounds.
• Ability to sit, bend and stand for extended periods, with periodic breaks.
Preferred:
• College degree in computer science, network administration or computer programming.
• Additional training certificates in IT infrastructure, network administration, and computer repair are beneficial.
Company:
CDS Office Technologies is an information technology company specializing in document management and imaging solutions. Founded in 1971, the company is headquartered in Springfield, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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