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Computer Repair Tech information

See Illinois salary details

$12

$19

$29

How much do computer repair tech jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for computer repair tech in Illinois is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.20 per hour, depending on experience, location, and employer.

What are some common challenges faced by Computer Repair Techs in diagnosing hardware versus software issues?

One of the main challenges Computer Repair Techs encounter is accurately distinguishing whether a problem stems from hardware failure or software malfunction. This often requires methodical troubleshooting, running diagnostic tests, and sometimes swapping out components to isolate the issue. Additionally, techs must stay up-to-date with a wide variety of operating systems and device models, as different manufacturers may require unique approaches. Strong communication skills are also vital, as techs often need to explain complex technical issues to non-technical clients. Overcoming these challenges is key to providing efficient and reliable service.

What are the key skills and qualifications needed to thrive as a Computer Repair Tech, and why are they important?

To thrive as a Computer Repair Tech, you need a solid understanding of hardware troubleshooting, operating systems, and networking basics, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with diagnostic software, repair tools, and ticketing systems is typically required. Strong problem-solving skills, patience, and clear communication help build trust with clients and efficiently resolve technical issues. These skills ensure accurate diagnosis, effective repairs, and high customer satisfaction in a technology-driven environment.

What are Computer Repair Techs?

Computer Repair Techs, also known as computer technicians, are professionals who diagnose, repair, and maintain computers and related equipment. They handle both hardware and software issues, including replacing faulty components, removing viruses, and installing updates or new systems. These technicians may work in repair shops, for IT service providers, or directly for organizations to keep their computer systems running smoothly. Good communication and problem-solving skills are essential in this role, as techs often help users understand issues and preventive solutions.

What is the difference between Computer Repair Tech vs IT Support Specialist?

AspectComputer Repair TechIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentRepair shops, on-site, retail storesOffice settings, remote support, corporate networks
Job FocusHardware repairs, troubleshooting, component replacementSoftware issues, network setup, user support
Industry UsageConsumer electronics, retail, small businessesLarge corporations, IT firms, managed service providers

While both roles involve troubleshooting and technical skills, a Computer Repair Tech primarily focuses on hardware repairs and component issues, often working directly with consumer devices. An IT Support Specialist handles a broader range of IT issues, including software, networks, and user support, often within larger organizational environments.

What cities in Illinois are hiring for Computer Repair Tech jobs? Cities in Illinois with the most Computer Repair Tech job openings:
Computer Repair Tech jobs near you
Infographic showing various Computer Repair Tech job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $40,146 per year, or $19.3 per hour.
Hardware Computer Repair Technician

Hardware Computer Repair Technician

Virtucom, Inc.

Naperville, IL • On-site

$16 - $19.23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Description:

Virtucom is seeking Hardware Computer Repair Technicians to join our new team in Naperville, Illinois. This full-time, in-person opportunity is ideal for individuals who are passionate about technology and eager to gain hands-on experience in IT hardware repair and support. As a Hardware Computer Repair Technician, you will play a key role in maintaining and restoring the functionality of various devices such as laptops and Chromebooks, ensuring quality service and customer satisfaction.


Schedule: Monday to Friday, 8:00 AM – 5:00 PM (Full time position)

Work Location: In-person at Virtucom’s Naperville Facility

We are currently in the process of getting our Naperville Facility setup and this is the pre opening recruitment. We plan to have our facility open no later than the end of Q2, 2026.


About Virtucom:
Headquartered in Peachtree Corners, Georgia, with locations in Columbus (GA), Chesapeake (VA), Addison (TX), Naperville (IL), and West Palm Beach (FL), Virtucom is a dynamic and growing company focused on supporting K–12 education. We specialize in providing schools with the tools, services, and support needed to integrate technology into the classroom and enhance the learning experience.

We are passionate about serving our customers and communities and providing our employees with opportunities to grow and thrive.



Requirements:

Duties:

  • Diagnose and repair desktop and laptop computers, including hardware and software issues
  • Install, configure, and upgrade operating systems, software, and drivers
  • Inspect and identify cosmetic and functional defects; document and report findings
  • Disassemble and reassemble devices using hand tools to replace or repair components (e.g., motherboards, bezels, keyboards)
  • Clean and adjust mechanical parts to ensure equipment runs efficiently and reliably
  • Maintain accurate documentation of repairs and ticket resolutions in ticketing systems
  • Organize and maintain a clean, safe, and efficient work environment
  • Communicate with leadership regarding inventory levels and part requests
  • Stay current with repair procedures, quality standards, and service-level agreements (SLAs)


Requirements:

  • High school diploma or equivalent
  • Minimum 1 year of experience in computer repair (professional or DIY experience considered)
  • Strong understanding of PC architecture and operating systems (Windows, Chrome OS)
  • Proficient in troubleshooting hardware and software issues
  • Comfortable lifting and moving equipment up to 40 lbs.
  • Ability to operate hand trucks and pallet jacks
  • Detail-oriented with excellent problem-solving skills
  • Self-motivated with the ability to work independently and in a team
  • Effective communication and customer service skills
  • Willingness to learn, accept feedback, and follow instructions
  • Commitment to meeting or exceeding repair output expectations and SLAs
  • Preferred: CompTIA A+ certification or currently pursuing certification

Benefits:

  • 401(k) Retirement Plan with Company Match*
  • Medical/Dental/Vision Insurance
  • Paid Time Off (Vacation/Sick/Personal Days upon eligibility)
  • Opportunity for Career Advancement
  • Ability to convert from Hourly to Salary based on performance and evaluation
  • Background Check: All candidates should be prepared to undergo and pass a comprehensive background check to ensure the safety and integrity of our operations.