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Job Title: Industrial Engineering Manager

Location: Bellevue, WA

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

The Industrial Engineering Manager - System Process Design is responsible for driving process optimization, operational excellence, and system performance across highly automated warehouse and fulfillment environments. This role supports automation and technology deployments by validating process design, operational readiness, system performance, and business requirements, while partnering closely with Operations, Engineering, Maintenance, IT, WMS teams, and external vendors to resolve process and system issues. This role also leads continuous improvement initiatives, conducts workflow analysis, time studies, root cause investigations, and capacity planning, and leverages data analysis tools to develop scalable solutions that support operational growth and automation optimization.

We’re seeking a full-time Industrial Engineering Manager - System Process Design for our City-based corporate office.

Job Responsibilities

• Evaluate and optimize WMS, WCS, automation controls, sortation systems, order routing logic, inventory movement workflows, and material handling processes.
• Support automation and technology deployments by validating process design, operational readiness, and system performance after launch.
• Identify and resolve system reliability issues, including process logic gaps, integration failures, data discrepancies, message sequencing issues, exception handling defects, and performance bottlenecks.
• Analyze warehouse processes, labor utilization, material flow, system workflows, and operational performance metrics to identify and implement improvement opportunities.
• Lead continuous improvement initiatives and cross-functional projects focused on both process optimization and operational system enhancements, delivering measurable gains in productivity, quality, throughput, and cost efficiency.
• Develop labor models, capacity plans, and analytical tools to support operational planning, network growth, and automation optimization.
• Conduct process mapping, workflow analysis, time studies, root cause investigations, and system performance assessments to improve operational effectiveness.
• Partner closely with Operations, Engineering, Maintenance, IT, WMS, Automation, and external vendors to resolve process and system-related issues.
• Support system enhancement initiatives by defining business requirements, validating operational needs, participating in solution design, testing system changes, and supporting implementation activities.
• Analyze operational and system-generated data to identify trends, diagnose issues, and develop data-driven recommendations.

Job Requirements

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Operations Management, Computer Engineering, Information Systems, or a related field.
• 8+ years of experience in Industrial Engineering, Process Engineering, Systems Improvement, Continuous Improvement, Automation Engineering, or Operations Engineering within distribution, fulfillment, warehouse, or automated logistics environments.
• Experience supporting highly automated operations with exposure to WMS, WCS, automation systems, sortation technologies, and material handling equipment.
• Strong understanding of warehouse operational processes, material flow, labor management, inventory movement, and fulfillment workflows.
• Experience with process mapping, time studies, capacity planning, workflow analysis, root cause analysis, and continuous improvement methodologies.
• Working knowledge of system integrations, automation workflows, operational system architecture, and troubleshooting system-related issues.
• Proficiency with data analysis and visualization tools such as SQL, Excel, Power BI, Tableau, or similar platforms.
• Strong communication, stakeholder management, analytical problem-solving, and project leadership skills.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

Pay: $120,000 - $165,700 annually base + performance based annual bonus

SHEIN is an equal opportunity employer committed to a diverse workplace environment.