Computer Networking Specialist Jobs in Minnesota

NOW HIRING: We are looking for a Technology Support Specialist for Millerbernd Manufacturing. The Technology Support Specialist is responsible for providing technical and administrative support for all the technology, software, and hardware.

This is an onsite opportunity in Winsted, MN AND Sauk Rapids, MN.

Title: Technology Support Specialist
Location: Winsted and Sauk Rapids, MN
Salary Range: $22.97 - 27.00 per hour (Non-Exempt)
(In compliance with Minnesota Pay Transparency Law, this range reflects the anticipated compensation for this role. Actual pay may vary based on experience, education, and other factors.)
Shift Schedule: 1st shift Monday – Friday 7am - 3pm
Shift Differential: 1st shift - N/A

As a Technology Support Specialist, you will:

• Maintain positive working relationships with coworkers to support a collaborative, productive, and efficient work environment.
• Participate and support continuous improvement initiatives
• Assist with special projects
• Helpdesk duties, including end user support and training
• Remote end-user support, including assisting in employee desk setup and moves
• Computer equipment and software setup along with maintenance
• Conference/collaboration room setup and support
• Support of Microsoft and other company products
• Wired/Wireless network support
• IP Phone systems support
• Manages and updates company intranet
• Manage digital signage setup and content
• Tracks, monitors and maintains software and hardware inventory levels

Technical Skills & Core Competencies:

Operating Systems

• Working knowledge of Windows operating systems
• Working knowledge of IOS for iPads
• Ability to install, configure, and troubleshoot OS-related issues

Networking Fundamentals

• Understanding basic networking concepts (IP addressing, DNS, DHCP)
• Ability to troubleshoot connectivity issues (wired, wireless, VPN)
• General knowledge of network devices and services

Hardware Support

• Ability to diagnose and resolve issues with desktops, iPads, laptops, printers, and peripherals
• Experience setting up and maintaining computer equipment
• Basic understanding of hardware components and replacements

Software & Application Support

• Experience installing, configuring, and updating software applications
• Ability to troubleshoot common software and user-related issues
• Familiarity with business applications such as Microsoft 365

User Account Management

• Basic experience with Active Directory or similar systems
• Ability to perform password resets, account unlocks, and user provisioning
• Understanding of access permissions and group membership

Help Desk / Ticketing Systems

• Experience using ticketing systems to log, track, and update incidents
• Ability to prioritize and manage multiple support requests
• Maintain accurate documentation of troubleshooting steps and resolutions

Remote Support Tools

• Experience using remote support tools to assist end users
• Ability to provide support across multiple locations or remote environments

Basic Security Knowledge

• Understanding of endpoint security practices (antivirus, MFA, password policies)
• Awareness of common cybersecurity threats (phishing, malware)
• Ability to follow and enforce security procedures

Troubleshooting Methodology

• Ability to follow structured troubleshooting processes
• Diagnose, resolve, or escalate technical issues appropriately
• Utilize knowledge base articles and standard procedures

Documentation & Knowledge Management

• Ability to create and maintain clear technical documentation
• Record solutions for recurring issues

Role Qualifications as a Technology Support Specialist:

• Preferred candidates will have some post-secondary technical training in Information Technology field and 1-2 years of experience in an IT Support function
  • Other combinations of formal training and experience will be considered
• Strong customer service focus with a commitment to user satisfaction and building positive relationships across all levels of the organization
• Communicates clearly and effectively, both verbally and in writing, while maintaining professionalism in high-pressure situations
• Utilizes active listening to diagnose issues, manages user expectations, and takes ownership of support requests through to resolution
• Familiarity with Microsoft 365 administration (Exchange, Teams, SharePoint)
• Basic understanding of imaging and deployment tools (e.g., SCCM, Intune)
• Basic understanding of thin client endpoint configuration and deployment
• Experience supporting VoIP or IP phone systems, security cameras, and time clocks

Work Environment: (office)

While performing the duties of this job, the employee is frequently required to sit/stand; talk or hear; and use hands to finger, handle, or touch objects or controls. The employee is regularly required to stand and walk short distances. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. While on the production floor, all employees are required to wear company-provided personal protective equipment (PPE).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.

Join Millerbernd Manufacturing – Where Your Career Can Take Shape

About Us: At Millerbernd, we don’t just offer jobs—we build careers. We're dedicated to creating meaningful opportunities where you can unlock your potential, turn ideas into action, and be part of a skilled, diverse, and driven team. From day one, you’ll experience a supportive and dynamic environment designed to help you grow and succeed.

What We Offer:

Comprehensive Benefits

• Medical, Dental & Vision Insurance – Two medical plan options, with company HSA contributions
• Health & Flexible Spending Accounts (HSA/FSA) – For medical and dependent care expenses
• Life & Disability Insurance – Company-paid basic life, AD&D, and short-/long-term disability
• Voluntary Benefits – Including optional life, legal & ID protection, accident & critical illness insurance

Financial Security

• 401(k) with up to 4% Match – Immediate vesting
• Incentive Pay – Performance-based bonus programs depending on your role and shift
  • This role is eligible for participation in the company’s “Short-Term Incentive Plan (STIP)”, a financial performance-based bonus program
  • Payouts are determined by the company’s operational results and are distributed in the first quarter of the subsequent year

Work-Life Balance

• Accrual Paid Time Off (PTO) and Paid Holidays
• Tuition Reimbursement – Up to $5,250/year for job-related education
• Employee Assistance Program (EAP) – Free, confidential support services
• Onsite Training – Includes leadership, welding, and language courses
• Uniform Subsidy – For eligible roles

Benefits vailable to employees working 30+ hours/week. 401(k) available to all employees.

What to Expect from the Hiring Process

1. Submit Your Application – Our internal Talent Acquisition Team personally reviews every application
2. Phone Interview – If your background aligns with the role, we’ll reach out for an introductory call
3. Onsite Interview & Facility Tour – Get a firsthand look at what it's like to work at Millerbernd
4. Follow-Up & Offer – Stay informed throughout the process; most decisions are made within 3–10 business days

We're an Equal Opportunity Employer

Millerbernd Manufacturing Company is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply.

Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.

Ready to shape your future with us?
Apply today and discover what’s possible at Millerbernd.