Service Desk Technician
Toronto, ON · On-site
University degree or college diploma in Information Technology, Computer Science, or a closely ... Networking Fundamentals: A solid grasp of basic networking principles (TCP/IP, DNS, DHCP, Wi-Fi) to ...
Toronto, ON · On-site
University degree or college diploma in Information Technology, Computer Science, or a closely ... Networking Fundamentals: A solid grasp of basic networking principles (TCP/IP, DNS, DHCP, Wi-Fi) to ...
Toronto, ON · On-site
University degree or college diploma in Information Technology, Computer Science, or a closely ... Networking Fundamentals: A solid grasp of basic networking principles (TCP/IP, DNS, DHCP, Wi-Fi) to ...
Toronto, ON · On-site
CA$30 - CA$38/hr
The Field Service Technician is responsible for field service calls, diagnostic repairs, and ... Hands on experience with electronics and computer systems * Working knowledge in networking and ...
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Toronto, ON · On-site
CA$30 - CA$38/hr
The Field Service Technician is responsible for field service calls, diagnostic repairs, and ... Hands on experience with electronics and computer systems * Working knowledge in networking and ...
Toronto, ON · On-site
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
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Toronto, ON · On-site
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
CA$55K - CA$60K/yr
A competitive annual salary between $55,000 and $60,000 CAD * Profit sharing and an employee share ... Join 10,000 talents working in a network of nearly 70 operating units across North America. This ...
CA$55K - CA$60K/yr
A competitive annual salary between $55,000 and $60,000 CAD * Profit sharing and an employee share ... Join 10,000 talents working in a network of nearly 70 operating units across North America. This ...
... by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to ... Bachelor's degree in computer information systems, data processing or computer science Willing to ...
... by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to ... Bachelor's degree in computer information systems, data processing or computer science Willing to ...
Richmond Hill, ON · Hybrid
CA$60K - CA$80K/yr
They deliver dependable computer support and onsite IT services to dental offices, helping clinics ... and network systems - Diagnose and resolve technical issues efficiently during client visits ...
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Richmond Hill, ON · Hybrid
CA$60K - CA$80K/yr
They deliver dependable computer support and onsite IT services to dental offices, helping clinics ... and network systems - Diagnose and resolve technical issues efficiently during client visits ...
CA$15.34/hr
Computer skills: proficient in Outlook, Excel, Word. * Valid driver's license and reliable driving ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
CA$15.34/hr
Computer skills: proficient in Outlook, Excel, Word. * Valid driver's license and reliable driving ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
Markham, ON · On-site
CA$85K - CA$97K/yr
... computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to ... Training/Certification on networking protocols and products * Valid G driver's License WE VALUE
Markham, ON · On-site
CA$85K - CA$97K/yr
... computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to ... Training/Certification on networking protocols and products * Valid G driver's License WE VALUE
Markham, ON · On-site
CA$85K - CA$97K/yr
... computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to ... Training/Certification on networking protocols and products * Valid G driver's License WE VALUE
Markham, ON · On-site
CA$85K - CA$97K/yr
... computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to ... Training/Certification on networking protocols and products * Valid G driver's License WE VALUE
Be Seen First
Richmond Hill, ON · On-site
CA$60K - CA$79K/yr
They deliver dependable computer support and onsite IT services to dental offices, helping clinics ... and network systems - Diagnose and resolve technical issues efficiently during client visits ...
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Be Seen First
Richmond Hill, ON · On-site
CA$60K - CA$79K/yr
They deliver dependable computer support and onsite IT services to dental offices, helping clinics ... and network systems - Diagnose and resolve technical issues efficiently during client visits ...
Utilize expertise of technical members and the labor/support services/support/help desk technicians ... Setup/Install/Configure computer hardware, networking, software, operating system software and line ...
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Utilize expertise of technical members and the labor/support services/support/help desk technicians ... Setup/Install/Configure computer hardware, networking, software, operating system software and line ...
Must have Basic Math, Calculator and Computer Skills * Ability to communicate and interact ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
Must have Basic Math, Calculator and Computer Skills * Ability to communicate and interact ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
Markham, ON · On-site
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... level service technicians • Provide end-user client training as needed • Adhere to and ...
Markham, ON · On-site
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... level service technicians • Provide end-user client training as needed • Adhere to and ...
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... level service technicians • Provide end-user client training as needed • Adhere to and ...
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... level service technicians • Provide end-user client training as needed • Adhere to and ...
Toronto, ON · On-site
Provide first level support to customers and Field Service Technicians over the phone to try and ... Must possess basic software skills and computer literacy. * Ability to read, interpret and analyze ...
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Toronto, ON · On-site
Provide first level support to customers and Field Service Technicians over the phone to try and ... Must possess basic software skills and computer literacy. * Ability to read, interpret and analyze ...
Vaughan, ON · On-site
$38 - $41/hr
Lexus of Vaughan , part of Zanchin Automotive Group, a privately-owned network of 35+ successful ... Starting Wage: $38.00/hour for General/Licensed Technicians * $41.00/hour for Lexus or Toyota ...
Vaughan, ON · On-site
$38 - $41/hr
Lexus of Vaughan , part of Zanchin Automotive Group, a privately-owned network of 35+ successful ... Starting Wage: $38.00/hour for General/Licensed Technicians * $41.00/hour for Lexus or Toyota ...
Toronto, ON · On-site
Must possess basic software skills and computer literacy. * Ability to read, interpret and analyze ... At Venus, we rely on our employees, customers, and network of industry professionals around the ...
Toronto, ON · On-site
Must possess basic software skills and computer literacy. * Ability to read, interpret and analyze ... At Venus, we rely on our employees, customers, and network of industry professionals around the ...
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Run diagnostic programs to resolve computer problems. * Tier 1 server & Network device management ...
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Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Run diagnostic programs to resolve computer problems. * Tier 1 server & Network device management ...
Toronto, ON · On-site
Provide L1-L2 stations + network support for Windows/M365 via ServiceNow + iTop, prioritizing the ... DEP or DEC in Computer Science (or equivalent experience). * 5 to 6 years of experience in Level 2 ...
Toronto, ON · On-site
Provide L1-L2 stations + network support for Windows/M365 via ServiceNow + iTop, prioritizing the ... DEP or DEC in Computer Science (or equivalent experience). * 5 to 6 years of experience in Level 2 ...
You'll work in the field alongside experienced technicians who invest in your success * You'll ... Basic computer skills (Microsoft Office, mobile apps) Preferred: * Prior experience with mechanical ...
You'll work in the field alongside experienced technicians who invest in your success * You'll ... Basic computer skills (Microsoft Office, mobile apps) Preferred: * Prior experience with mechanical ...
Other
Posted 12 days ago
Job Description Our Toronto client is seeking a Service Desk Technician to join their team. Reporting directly to the Senior Manager of the Service Desk, the Frontline Technician provides comprehensive tier-1 and tier-2 technical support for hardware, software, and peripheral ecosystems. This dynamic role bridges the gap between remote management, phone-based troubleshooting, and hands-on, deskside support.
We are looking for a proactive problem-solver dedicated to delivering exceptional customer service while consistently meeting and exceeding established service levels (SLAs). Key Responsibilities Triage & Troubleshooting: Provide rapid tier-1 remote support and deep-dive tier-2 investigation, diagnosis, and resolution for desktop hardware and software challenges. Deployment & Mobility: Efficiently install, configure, deploy, move, and optimize workstations (desktops/laptops), monitors, peripheral cabling, network printers, VoIP office phones, and corporate mobile devices.
Deskside Excellence: Step up to provide high-touch, in-person deskside support for complex technical issues that cannot be resolved via remote tools. Ticket Lifecycle Management: Analyze, resolve, and thoroughly document local and remote user technical issues and service requests within the ticketing system in a timely manner. Customer Advocacy: Deliver an outstanding customer experience, translating complex technical troubleshooting into clear, empathetic guidance for end-users.
Knowledge Sharing: Champion continuous improvement by creating, updating, and maintaining articles within the technical knowledge base. Team Collaboration: Facilitate knowledge transfer and informal training to empower both internal team members and end-users. Required Qualifications & Skills Education: University degree or college diploma in Information Technology, Computer Science, or a closely related field.
Core IT Experience: A minimum of four (4) years of recent, hands-on IT support experience. Tier-2 Specialization: A minimum of three (3) years of recent, demonstrated experience delivering tier-2 IT service desk support within an active operations environment (handling both remote and deskside resolution). Technical & Core Competencies End-User Architecture: Proven expertise troubleshooting, configuring, and documenting issues related to PC/laptop hardware, operating systems, peripherals, and corporate software.
Microsoft Ecosystem: Advanced knowledge and hands-on support experience within the Microsoft Windows environment and the Microsoft 365 suite of productivity tools. Communication: Exceptional interpersonal and communication skills, with a proven track record of handling high-pressure technical issues with patience and professionalism. Modern Tooling: Experience utilizing enterprise IT Service Management (ITSM) platforms (e.g., ServiceNow, Jira Service Management) for incident, request, change, and asset management
ITIL Framework: Familiarity with ITIL framework procedures, service level agreements (SLAs), and structured knowledge management practices. Networking Fundamentals: A solid grasp of basic networking principles (TCP/IP, DNS, DHCP, Wi-Fi) to efficiently troubleshoot local and remote connectivity issues. Technical Writing: Demonstrated experience drafting clear technical documentation, user-facing self-help guides, or standard operating procedures (SOPs).