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Computer Network Helpdesk Jobs in Princess Anne, MD

Perdue Farms

Network Engineer I

Salisbury, MD · On-site

$20 - $30/hr

From promoting growth and development to prioritizing work-life balance, we're committed to helping ... Bachelor's degree, with preferred emphasis in Information Systems, Computer Science or Math.

Perdue Farms, Inc.

Network Engineer I

Salisbury, MD

$20 - $30/hr

From promoting growth and development to prioritizing work-life balance, we're committed to helping ... Bachelor's degree, with preferred emphasis in Information Systems, Computer Science or Math.

Perdue Farms

Network Engineer I

Salisbury, MD

$20 - $30/hr

From promoting growth and development to prioritizing work-life balance, we're committed to helping ... Bachelor's degree, with preferred emphasis in Information Systems, Computer Science or Math.

Perdue Farms

Network Engineer I

Salisbury, MD

$20 - $30/hr

From promoting growth and development to prioritizing work-life balance, we're committed to helping ... Bachelor's degree, with preferred emphasis in Information Systems, Computer Science or Math.

IMPACT Technology Group, Inc.

Careers

Salisbury, MD · On-site +1

$48K - $55K/yr

We are here to make a big difference and help businesses get worry-free technology so they can grow ... computer, application and network use. Technical Support Specialists (Level 1) respond to client ...

BAE Systems

Eng Technologist I

Wallops Island, VA · On-site

$59K - $100K/yr

Working Knowledge of computer systems hardware. Working technical knowledge of networking and PC systems, including Windows and Redhat Linux. Work with help desk ticketing system for problem tracking ...

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Computer Network Helpdesk information

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$11

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$30

How much do computer network helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer network helpdesk in Princess Anne, MD is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you
Network Engineer I

Network Engineer I

Perdue Farms

Salisbury, MD • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Perdue Farms rating

6.3

Company rating: 6.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

260th of 380 rated food and drinks producers

Job description

Perdue Farms is a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.
Summary
Support and enhance the performance, reliability, and security of our enterprise network infrastructure in a fast-paced, technology-driven environment. As a Network Engineer I, you will play a key role in maintaining and optimizing firewalls, routers, SD-WAN, wired and wireless networks, and network access control systems that keep the business connected and running efficiently. You will partner closely with senior network engineers, IT operations, and security teams to troubleshoot real-time network challenges, improve connectivity, and support critical infrastructure initiatives. This role is ideal for a motivated and technically curious professional who is eager to grow their networking expertise, solve complex problems, and build a strong foundation in enterprise network engineering.
This position has a target wage of $20.00 - $30.00 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available.
In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.
Principal Essential Duties & Responsibilities
  • Provide day to day operational support for enterprise LAN, WAN, wireless, and VPN environments.
  • Monitor network performance, availability, and alerts using approved monitoring tools such as Opsramp, Solarwinds and Armis.
  • Respond to and remediate network incidents and service disruptions in accordance with predefined SLAs. Collaborate with helpdesk, information security team, application teams, and senior network engineers to resolve network related issues quickly.
  • Perform basic Layer 1-3 troubleshooting and escalate complex issues as appropriate. Support common network services and protocols including TCP/IP, DNS, DHCP, VLANs, and routing fundamentals.
  • Assist with installation, configuration, and maintenance of network devices including switches, routers, firewalls, and wireless access points.
  • Perform routine network maintenance tasks such as configuration backups, firmware upgrades, and port provisioning.
  • Follow change management procedures and participate in approved maintenance windows.

Minimum Education and Experience
  • Associate's degree or equivalent work experience.
  • 1+ year in managing and deploying network devices (Routers, Switches, Load balancers, Access Points, Wireless Controllers).
  • Incumbents must exhibit strong communication and interpersonal skills as they will work in a fast-paced team-based environment.
  • Knowledge or experience in switched Ethernet (Cisco, Aruba), Wireless (Aruba), Firewalls (Palo Alto), WAN transmission technologies (MPLS, SDWAN), remote troubleshooting, Protocols: TCP/IP, EIGRP, BGP, OSPF, MPLS.

Preferred Education and Experience
  • Bachelor's degree, with preferred emphasis in Information Systems, Computer Science or Math.
  • Having knowledge of cloud network technologies such as Aruba Central, Cisco Meraki and Palo Alto SCM.
  • One to three years of progressive networking experience, NOC experience.
  • Working toward, or having networking certifications (CCNA, Net+, A+).

Physical Requirements and Environmental Factors
  • Ability to work in an open-partitioned cubicle environment.
  • Ability to communicate via telephone. Email, Chat and in person.
  • Ability to support off-hours for problems and staffing coverage.
  • Ability to operate a computer terminal and a workstation, using keyboard, mouse and reading a monitor.
  • Ability to remain stationery for up to 7.5 hours a day or more.
  • Ability to travel, possibly overnight, to any customer area, which could be any Perdue facility or to a remote site for disaster recovery or training.
  • Ability to operate a motor vehicle.
  • Ability to carry or transport hardware/software up to 30 lbs.
  • Must be able to implement hardware.

Ability to climb stairs/ladder, work in parts of the building/facility which house the wiring infrastructure to review, test or implement computer products/ser
Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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