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Computer Network Helpdesk Jobs in Virginia (NOW HIRING)

As we attempt to help each of our new employees make adjustments to our operational methods, we ... Practical hands on experience with penetration testing and computer network vulnerability ...

Network Engineer

Mechanicsville, VA · On-site

$80K - $120K/yr

What You'll Do The Network Engineer Plans, designs, and evaluates new and existing computer network ... Wellness resources to help you along your wellness journey * 401(K) Retirement Plans * Employee ...

Network Engineer

Mechanicsville, VA · On-site

$80K - $120K/yr

What You'll Do The Network Engineer Plans, designs, and evaluates new and existing computer network ... Wellness resources to help you along your wellness journey * 401(K) Retirement Plans * Employee ...

... management, and computer network infrastructure. We invest in our employees careers by ... As we help each of our new employees make adjustments to our operational methods, we make sure ...

... management, and computer network infrastructure. We invest in our employees careers by ... As we help each of our new employees make adjustments to our operational methods, we make sure ...

Senior Network Engineer

Mechanicsville, VA · On-site

$92K - $127K/yr

... computer network systems and services - including local area networks, wide area networks ... Participate in and help manage the on-call rotation. * Build and maintain comprehensive ...

Senior Network Engineer

Mechanicsville, VA

$92K - $127K/yr

... computer network systems and services - including local area networks, wide area networks ... Participate in and help manage the on-call rotation. * Build and maintain comprehensive ...

Senior Network Engineer

Mechanicsville, VA · On-site

$92K - $127K/yr

... computer network systems and services - including local area networks, wide area networks ... Participate in and help manage the on-call rotation. * Build and maintain comprehensive ...

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities in Virginia are hiring for Computer Network Helpdesk jobs? Cities in Virginia with the most Computer Network Helpdesk job openings:
Network Forensics Cybersecurity Analyst

Network Forensics Cybersecurity Analyst

NewGen Technologies

Arlington, VA • On-site

Other

Posted 23 days ago


Job description

Our Partner provides support for on and offsite incident response to Government agencies and critical infrastructure owners who experience cyber-attacks. They provide advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation, using host and network-based cybersecurity analysis capabilities. Personnel perform investigations to characterize the level of severity of breaches and develop mitigation/remediation plans. They are seeking Network Forensics Cybersecurity Analysts to support this critical customer mission.
Responsibilities
  • Assistthe Government lead in coordinating teams in preliminary incident response investigations
  • Assistthe Government lead with interfacing with the customer while on site
  • Determineappropriate courses of actions in response to identified and analyzedanomalous network activity
  • Assessnetwork topology and device configurations identifying critical security concerns and providing security best practice recommendations
  • Assistwith the writing and publishing of Computer Network Defense guidance and reporton incident findings to appropriate constituencies
  • Collectnetwork intrusion artifacts (e.g., PCAP, domains, URI's, certificates, etc.) and usediscovered data to enable mitigation of potential Computer Network Defense incidents
  • Analyzeidentified malicious network activity to determine weaknesses exploited, exploitation methods, effects on system and information
  • Collect network device integrity data and analyze for signs of tampering or compromise
  • Assistwith real-time CND incident handling (i.e., forensic collections, intrusion correlation and tracking, threat analysis, and advising on system remediation) tasks to support onsite engagements
Requirements
  • U.S. Citizenship
  • Active TS/SCI Clearance
    - Must be able to obtain DHS Suitability
  • BS Computer Science, Cyber Security, Computer Engineering, or related degree; or HS Diploma & 4-6 years of network investigations experience
  • 2+ years of directly relevant experience in network investigations
  • In depth knowledge of CND policies, procedures and regulations
  • In depth knowledge of TCP/IP protocols
  • In depth knowledge of standard protocols - ICMP, HTTP/S, DNS, SSH, SMTP, SMB, NFS, etc.
  • In depth knowledge and experience of Wifi networking
  • In depth knowledge and experience of network topologies - DMZ's, WAN's, etc.
  • Substantial knowledge of Splunk (or other SIEM's)
  • Understanding of MITRE Adversary Tactics, Techniques and Common Knowledge (ATT&CK)
  • Knowledge of Computer Network Defense policies, procedures, and regulations
  • Knowledge of defense-in-depth principles and general attack stages with respect to network security architecture
  • Ability to characterize and analyze network traffic to identify anomalous activity and potential threats to network resources
  • Ability to identify and analyze anomalies in network traffic using metadata
  • Experience with reconstructing a malicious attack or activity based on network traffic
  • Experience examining network topologies to understand data flows through the network
  • Must be able to work collaboratively across physical locations
Desired Skills
  • Substantial knowledge of network device integrity concepts and methodologies
  • Proficiency with network analysis software (e.g. Wireshark)
  • Proficiency with carving and extracting information from PCAP data
  • Proficiency with non-traditional network traffic (e.g. Command and Control)
  • Proficiency with preserving evidence integrity according to standard operating procedures or national standards
  • Proficiency with designing cyber security systems and environments in a Linux and/or Windows environment
  • Proficiency with virtualized environments
  • Certifications:
    • DoD 8140.01 IAT Level II, IASAE II, CSSP Analyst
    • DoD 8140.01 GCIA, GCIH, CSSP Analyst/CSSP Incident Responder
    • DoD 8140.01 CEH, CSSP Analyst
    • SANS GIAC GNFA preferred

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics.Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ