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Computer Network Helpdesk Jobs in Iowa (NOW HIRING)

As the Network Administrator you will be responsible for computer data systems management ... Complete Helpdesk Tickets, generally around password help and software support. * Oversees the ...

Network Technician

Sioux Center, IA · On-site

$22.25 - $28.75/hr

An understanding of information technology, computer networking and associated hardware is ... Experience with video delivery systems and IP networking is helpful but not required. * Bachelor ...

Network Technician

Sioux Center, IA · On-site

$22.25 - $28.75/hr

An understanding of information technology, computer networking and associated hardware is ... Experience with video delivery systems and IP networking is helpful but not required. * Bachelors ...

Computer Technician

Oskaloosa, IA · On-site

$17.25 - $22.75/hr

Familiarity with network-based hardware and software, working knowledge of personal computers ... Accurately document details related to client support issues in the help desk ticketing system and ...

Computer Technician

Oskaloosa, IA

$17.25 - $22.75/hr

Familiarity with network-based hardware and software, working knowledge of personal computers ... Accurately document details related to client support issues in the help desk ticketing system and ...

Computer Technician

Oskaloosa, IA · On-site

$17.25 - $22.75/hr

Familiarity with network-based hardware and software, working knowledge of personal computers ... Accurately document details related to client support issues in the help desk ticketing system and ...

Additionally, you will help represent ENS across various stakeholder groups to help achieve ... Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer ...

Work a variety of Trouble Tickets from a Help Desk system. * Create/consult on network plans for ... Information Technology degree or Computer Science degree from a reputable college or university ...

Practice strong client service to help foster and enhance our relationships with our clients ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Practice strong client service to help foster and enhance our relationships with our clients ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Practice strong client service to help foster and enhance our relationships with our clients ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Network Analyst I

Cedar Rapids, IA · On-site

$75K - $101K/yr

In this role, you'll help monitor and troubleshoot network systems-including switching, wireless ... Computer Science or a related field and Three to five years of experience supporting network or ...

Network Analyst I

Cedar Rapids, IA · On-site

$75K - $101K/yr

In this role, you'll help monitor and troubleshoot network systems-including switching, wireless ... Bachelor's degree from an accredited college or university in Computer Science or a related field ...

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities in Iowa are hiring for Computer Network Helpdesk jobs? Cities in Iowa with the most Computer Network Helpdesk job openings:

Full-time

Posted 11 hours ago


Job description

What you will do?

As the Network Administrator you will be responsible for computer data systems management, including system support; for operations of the enterprise’s computer network; for user training and support; and for coordinating the resolution of computer network and connectivity issues with external vendors.  Specific responsibilities include:

  • Implements data systems policies and procedures per enterprise guidelines and regulatory standards.
  • Assures timely assistance in resolution of data system hardware, software and peripheral issues.
  • Assures preventative maintenance of the system hardware and software.
  • Complete Helpdesk Tickets, generally around password help and software support.
  • Oversees the operational security of the electronic systems, including virus alerts and user activity.
  • Maintains the computer back-up system.

What you need:

A high school diploma or GED is required for this position.  A minimum of four (4) years of computer experience and demonstrated competency in computer hardware and software use is required.   CompTIA A+ Certification a requirement (must obtain within 6 months of hire).   Additional requirements include:

  • Strong organizational and problem solving abilities
  • Effective verbal and written communication skills
  • Ability to adhere to strict confidentiality at all times