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Computer Generated Solutions Jobs in Universal City, TX

FastSigns

Production Specialist

San Marcos, TX · On-site

$15.75 - $21.50/hr

We need someone who can work with their hands and is interested in getting creative to find solutions. As a Production Specialist, your primary responsibility would be to produce computer-generated ...

Guidehouse

Helpdesk Specialist II

San Antonio, TX

... solutions or may provide expertise to solve first and second tier technical support issues for end ... Reviews incoming requests, both computer generated and verbal, sort, code and may prioritize for ...

Guidehouse

Helpdesk Specialist II

San Antonio, TX · On-site

... solutions or may provide expertise to solve first and second tier technical support issues for end ... Reviews incoming requests, both computer generated and verbal, sort, code and may prioritize for ...

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All JobsComputer Generated Solutions JobsComputer Generated Solutions Jobs in Universal City, TX

Computer Generated Solutions information

What is the difference between Computer Generated Solutions vs Customer Service Representative?

AspectComputer Generated SolutionsCustomer Service Representative
CredentialsTypically requires technical or business certifications, relevant trainingHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote support, technical support settingsCall centers, retail, office environments
Industry UsageBusiness process outsourcing, IT services, technical supportRetail, telecommunications, finance, healthcare
Common Search/ComparisonOften compared for support roles, outsourcing, technical jobsCustomer interaction, support skills, client communication

Computer Generated Solutions and Customer Service Representatives both operate in customer support environments, but differ mainly in credentials and work scope. Computer Generated Solutions often involve technical or specialized support roles, while Customer Service Representatives focus on direct customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities near Universal City, TX are hiring for Computer Generated Solutions jobs?

Cities near Universal City, TX with the most Computer Generated Solutions job openings:

Computer Generated Solutions jobs near you
Infographic showing various Computer Generated Solutions job openings in Universal City, TX as of August 2026, with employment types broken down into 79% Full Time, 10% Part Time, 2% Temporary, 7% Contract, and 2% Nights. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution.

Helpdesk Specialist II with Security Clearance

Dfuse Technologies Inc

San Antonio, TX • On-site

Other

Re-posted 28 days ago

Job description

Helpdesk Specialist II will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too):
Responsibilities:
• Provides Tier I and II technical software, hardware and network problem resolution for clients by
performing problem diagnosis and guiding users through step-by-step solutions or may provide
expertise to solve first and second tier technical support issues for end-users of the organization's
products and services.
• Uses automated information systems to analyze routine situations.
• Reviews incoming requests, both computer generated and verbal, sort, code and may prioritize
for proper action.
• Resolves problems or contacts more senior technical support as necessary.
• Supports users by fulfilling individual requests for information and/or training in the utilization of
the various databases available.
• Conducts technical research for source of information required in support of request for
information related to ongoing programs and proposal efforts.
• Maintains network diagrams and circuit records.
• Instructs users in the use of PCs and networks. May perform basic PC, PBX, and network
software programming.
• Interacts with other team members, such as network services, software engineering, and/or
applications development to restore services and/or identify and correct the core problem.
Required Qualifications:
• HS Diploma with 4 years of relevant experience. (or 2 years experience with an Associates
degree, 0 years experience with a Bachelors degree or higher)
• Must be U.S. Citizen
• Department of Defense security clearance (ADP II Public Trust) or the ability to obtain one
• Security+ Certified
• CompTIA certification and enrolled in the CompTIA Continuing Education (CE) Program
• Ability to work in a 24/7/365 environment including holidays
• Familiar with Service Desk support methodology
Desired Qualifications:
• CompTIA A+ certification or equivalent preferred
• HDI certification or equivalent preferred
• Relevant technical certifications preferred
• Familiar with ITIL

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