... solutions or may provide expertise to solve first and second tier technical support issues for end ... Review incoming requests, both computer generated and verbal, then sort, code and take initiative ...
... solutions or may provide expertise to solve first and second tier technical support issues for end ... Review incoming requests, both computer generated and verbal, then sort, code and take initiative ...
... solutions or may provide expertise to solve first and second tier technical support issues for end ... Review incoming requests, both computer generated and verbal, then sort, code and take initiative ...
... solutions or may provide expertise to solve first and second tier technical support issues for end ... Review incoming requests, both computer generated and verbal, then sort, code and take initiative ...
... Commercial Computer Generated Forces (CGFs). * Assist in detailed analysis of network and ... Help identify production and non-production application issues, assist in developing solutions, and ...
... Commercial Computer Generated Forces (CGFs). * Assist in detailed analysis of network and ... Help identify production and non-production application issues, assist in developing solutions, and ...
... Commercial Computer Generated Forces (CGFs). * Assist in detailed analysis of network and ... Help identify production and non-production application issues, assist in developing solutions, and ...
... Commercial Computer Generated Forces (CGFs). * Assist in detailed analysis of network and ... Help identify production and non-production application issues, assist in developing solutions, and ...
That is how we supply our clients with cutting-edge solutions and services. We are seeking a ... Ability to design and present computer-generated outcome analysis information in order to provide ...
That is how we supply our clients with cutting-edge solutions and services. We are seeking a ... Ability to design and present computer-generated outcome analysis information in order to provide ...
Administrative Specialist (Navy)
Norfolk, VA · On-site
$32.04/hr
THOR Solutions is actively seeking an Administrative Specialist to provide full-time technical and ... Provide audiovisual, computer, security, and telephone/teleconferencing services. Location: Onsite ...
Quick apply
Administrative Specialist (Navy)
Norfolk, VA · On-site
$32.04/hr
THOR Solutions is actively seeking an Administrative Specialist to provide full-time technical and ... Provide audiovisual, computer, security, and telephone/teleconferencing services. Location: Onsite ...
... support and solutions to our customers. We are caring, results driven, and strive to provide a ... Reports are generated that identify the findings, including the thorough evaluation of the various ...
... support and solutions to our customers. We are caring, results driven, and strive to provide a ... Reports are generated that identify the findings, including the thorough evaluation of the various ...
Service Sales Representative
Chesapeake, VA · On-site
$60K - $100K/yr
Hoffman Mechanical Solutions Position Purpose: The role of the Service Sales Representative is to ... Ability to effectively use Excel, Word, Outlook, and basic computer skills or the ability to learn ...
Quick apply
Service Sales Representative
Chesapeake, VA · On-site
$60K - $100K/yr
Hoffman Mechanical Solutions Position Purpose: The role of the Service Sales Representative is to ... Ability to effectively use Excel, Word, Outlook, and basic computer skills or the ability to learn ...
Service Sales Representative
Virginia Beach, VA · On-site
$60K - $100K/yr
Hoffman Mechanical Solutions Position Purpose: The role of the Service Sales Representative is to ... Ability to effectively use Excel, Word, Outlook, and basic computer skills or the ability to learn ...
Quick apply
Service Sales Representative
Virginia Beach, VA · On-site
$60K - $100K/yr
Hoffman Mechanical Solutions Position Purpose: The role of the Service Sales Representative is to ... Ability to effectively use Excel, Word, Outlook, and basic computer skills or the ability to learn ...
Medical Support Assistant
Portsmouth, VA · On-site
$38K - $50K/yr
Register Patients not found in the computer system (newborns, etc.). * Maintain accurate and up-to ... Clear and Legible Report (CLR) PAT will track all MTF generated initial specialty care and urgent ...
Medical Support Assistant
Portsmouth, VA · On-site
$38K - $50K/yr
Register Patients not found in the computer system (newborns, etc.). * Maintain accurate and up-to ... Clear and Legible Report (CLR) PAT will track all MTF generated initial specialty care and urgent ...
IT Manager
Norfolk, VA · On-site
$81K - $100K/yr
... generated code, guiding iterations, and ensuring solutions meet business needs. Plan and manage ... Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field.
IT Manager
Norfolk, VA · On-site
$81K - $100K/yr
... generated code, guiding iterations, and ensuring solutions meet business needs. Plan and manage ... Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field.
CSR I
Hampton, VA · On-site
$20 - $40/hr
... solutions that make a difference in the communities we serve. Here, you are part of a company that ... Proficient computer skills to process and review dealer orders, requests and system generated ...
CSR I
Hampton, VA · On-site
$20 - $40/hr
... solutions that make a difference in the communities we serve. Here, you are part of a company that ... Proficient computer skills to process and review dealer orders, requests and system generated ...
Construction Crew Leader
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
Construction Crew Leader
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
Construction Crew Leader
Norfolk, VA · On-site
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
Quick apply
Construction Crew Leader
Norfolk, VA · On-site
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
CSR I
$20 - $40/hr
... solutions that make a difference in the communities we serve. Here, you are part of a company that ... Proficient computer skills to process and review dealer orders, requests and system generated ...
CSR I
$20 - $40/hr
... solutions that make a difference in the communities we serve. Here, you are part of a company that ... Proficient computer skills to process and review dealer orders, requests and system generated ...
ITS Classroom Central Senior Engineer
Norfolk, VA · On-site
$101K - $138K/yr
Working knowledge of interface of digital media equipment with computer technology. Working ... Demonstrated ability to independently apply technical judgment and skills to determine solutions.
ITS Classroom Central Senior Engineer
Norfolk, VA · On-site
$101K - $138K/yr
Working knowledge of interface of digital media equipment with computer technology. Working ... Demonstrated ability to independently apply technical judgment and skills to determine solutions.
ERP Systems Administrator
Norfolk, VA · On-site
... solutions and work closely with technical resources to deliver seamless results. What You'll Do ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
ERP Systems Administrator
Norfolk, VA · On-site
... solutions and work closely with technical resources to deliver seamless results. What You'll Do ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
Workday Support Specialist
Hampton, VA · On-site
... solutions and partner with technical resources to deliver seamless results. What You'll Do * Lead ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
Workday Support Specialist
Hampton, VA · On-site
... solutions and partner with technical resources to deliver seamless results. What You'll Do * Lead ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
... into actionable solutions and work closely with technical resources to align functional and ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
... into actionable solutions and work closely with technical resources to align functional and ... Requires keyboard operation and occasional lifting of computer equipment. * Work Environment: Fast ...
Construction Crew Leader
Norfolk, VA · On-site
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
Construction Crew Leader
Norfolk, VA · On-site
$25 - $36/hr
Works closely with Service Manager to review generated reports. Works closely with Service Manager ... Computer skills in Microsoft Windows, Word, Excel, and Outlook * Work will include after-hours
Computer Generated Solutions information
What is the difference between Computer Generated Solutions vs Customer Service Representative?
| Aspect | Computer Generated Solutions | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical or business certifications, relevant training | High school diploma or equivalent, customer service training |
| Work Environment | Call centers, remote support, technical support settings | Call centers, retail, office environments |
| Industry Usage | Business process outsourcing, IT services, technical support | Retail, telecommunications, finance, healthcare |
| Common Search/Comparison | Often compared for support roles, outsourcing, technical jobs | Customer interaction, support skills, client communication |
Computer Generated Solutions and Customer Service Representatives both operate in customer support environments, but differ mainly in credentials and work scope. Computer Generated Solutions often involve technical or specialized support roles, while Customer Service Representatives focus on direct customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
What are popular job titles related to Computer Generated Solutions jobs in Suffolk, VA? For Computer Generated Solutions jobs in Suffolk, VA, the most frequently searched job titles are:
What cities near Suffolk, VA are hiring for Computer Generated Solutions jobs? Cities near Suffolk, VA with the most Computer Generated Solutions job openings:
Leidos rating
8.4
Based on 149 frontline employees who took The Breakroom Quiz
67th of 487 rated business services
Job description
The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.
Primary Responsibilities
As a Service Desk RDM Technician, you will:
Basic Qualifications
Preferred Qualifications
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
June 1, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Primary Responsibilities
As a Service Desk RDM Technician, you will:
- Use automated information systems to analyze routine situations.
- Review incoming requests, both computer generated and verbal, then sort, code and take initiative to prioritize tasks for proper action to manage time efficiently.
- Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary.
- Supports users by fulfilling individual requests for information and/or training in the utilization of the various databases available.
- Instructs users in the use of PCs and networks.
- Demonstrate critical thinking skills to quickly understand complex systems.
- Work on many tasks simultaneously in a high-pressure environment.
- Interact with individuals on all organizational levels.
- Develop and strengthen peer mentoring skills.
- Demonstrate excellent phone and email support with effective verbal and written communication skills.
Basic Qualifications
- High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education
- Minimum of 6 months of tenure with the NMCI Service Desk
- Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role.
- Individuals on a Performance Improvement Plan or Attendance Warning will not be considered
- 8570 certification - CompTIA Security +CE
- Ability to attain Flank Speed Tier 1.5 qualification within 30 days.
- Superior skills in both written and verbal communication.
- Proficiency with Microsoft PowerShell
- Strong problem-solving skills.
- Advanced knowledge of computer and networking technology.
- Ability to effectively document issues, troubleshooting steps, and resolutions implemented.
- Understands NMCI internal structure, processes and tools.
- Proficient with HPSM ticketing and Knowledge Management System.
- Must be a US Citizen.
- Able to work assigned shifts as needed, including overnights and weekends.
Preferred Qualifications
- Candidates Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk
- Candidates with fewer than 4 attendance occurrences in a rolling 90-day period
- Candidates with strong metrics in PAR and AHT
- Proactive learner who takes ownership of their own growth and career development
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
June 1, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Sourced by ZipRecruiter
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Reston, VA, US