Responding promptly to customer-generated issues and manage appropriate resolution. * Managing and ... Defining and implementing solutions to reoccurring accidents or most common hazards. * Supervising ...
Responding promptly to customer-generated issues and manage appropriate resolution. * Managing and ... Defining and implementing solutions to reoccurring accidents or most common hazards. * Supervising ...
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Electrical Designer A
Pascagoula, MS · On-site
$35 - $48/hr
Creates innovative and cost-effective solutions in the development of vessels. * Reviews purchase ... Knowledge of computer programs - Microsoft Office Suite and AutoCAD. * Strong working knowledge of ...
Quick apply
Be Seen First
Electrical Designer A
Pascagoula, MS · On-site
$35 - $48/hr
Creates innovative and cost-effective solutions in the development of vessels. * Reviews purchase ... Knowledge of computer programs - Microsoft Office Suite and AutoCAD. * Strong working knowledge of ...
Computer Generated Solutions information
What is the difference between Computer Generated Solutions vs Customer Service Representative?
| Aspect | Computer Generated Solutions | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical or business certifications, relevant training | High school diploma or equivalent, customer service training |
| Work Environment | Call centers, remote support, technical support settings | Call centers, retail, office environments |
| Industry Usage | Business process outsourcing, IT services, technical support | Retail, telecommunications, finance, healthcare |
| Common Search/Comparison | Often compared for support roles, outsourcing, technical jobs | Customer interaction, support skills, client communication |
Computer Generated Solutions and Customer Service Representatives both operate in customer support environments, but differ mainly in credentials and work scope. Computer Generated Solutions often involve technical or specialized support roles, while Customer Service Representatives focus on direct customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
Job description
AS AN AREA MANAGER
You will responsible for managing all field operations within the division including crews and equipment in order to optimize service efficiency within company as well as industry-defined quality standards.
MAINTENANCE AREA MANAGER DUTIES INCLUDE
- Creating Service plans-Motion Maps per property to optimize efficiency.
- Managing landscape optimizations to improve efficiency.
- Managing Service plan execution in the field with crews daily.
- Scheduling and Workload crews to optimize routing density work scope.
- Organizing and planning equipment packages per crew.
- Ensuring work performed meets company service quality standards.
- Proactively communicating property issues, upcoming services, etc. to customers and Regional Managers.
- Responding promptly to customer-generated issues and manage appropriate resolution.
- Managing and directing daily dispatch.
- Coordinating equipment repairs between shop and field.
- Conducting weekly safety meetings with crews.
- Ensuring all work is completed in adherence to safety policies and guidelines.
- Directing and assisting Crew Supervisors daily.
- Working with Regional managers to meet or exceed property GM budgets.
- Investigating any accident or safety violation, preparing appropriate reports, taking action steps to correct and prevent future occurrences. Defining and implementing solutions to reoccurring accidents or most common hazards.
- Supervising employees, keeping attendance records, enforcing proper uniform and safety equipment use, and validating time for payroll.
- Other duties may be assigned.
KEY PERFORMANCE METRICS
- GM to budget
- Customer Retention
- Service Quality Score
- Customer Satisfaction Score
- Employee retention
- Employee retention
QUALIFICATIONS
- Bachelor Degree in Horticulture/ Turf Management and/ or 2-4 years of direct relevant experience.
- 3-5 years related industry experience.
- 3 years supervisory experience.
- Experience in business management, including basic accounting skills.
- Mechanical aptitude.
- Knowledge of computer applications, such as Microsoft Office Suite, WorkMax, Sage.
- Valid driver's license and clean MVR.
- Experience in both the landscape, irrigation, and horticulture industry.
- Know the basics of fertilizer and horticultural chemicals.
- Knowledge of plants, trees, palms, and shrubs.
EXTRAORDINARY WORK CONDITIONS
- Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings or weekends as necessary
- Position requires extended work hours and flexibility in scheduling; including evening or weekend hours as needed.
COMPENSATION / BENEFITS
- Medical, Dental, Vision, Liability and several more supplemental insurance options
- 401K plan with partial match*
- Paid Vacation, Sick Leave and Holidays*
EXPERIENCE
- 3-5 years related industry experience.
- 3 years supervisory experience.
- Experience in business management, including basic accounting skills.
EDUCATION
Bachelor or Master's Degree in Horticulture/ Turf Management or a related field.
LICENSE
Driver's License (Class E and above) and clear Motor Vehicle Record (MVR).
RCI is an Equal Employment Opportunity and E-Verify Employer.
#INDLP
Equal Opportunity Employer, including disabled and veterans.
About Rotolo Consultants
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
51 - 200 Employees
Headquarters location
Slidell, LA, US
Year founded
1967