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Computer Gaming Jobs in Ontario (NOW HIRING)

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working ... REQUIREMENTS * A degree in computer science or 5+ years of experience in professional web ...

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Master's degree or PhD in Computer Science, Statistics, Mathematics, Engineering, Operations ...

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Master's degree or PhD in Computer Science, Statistics, Mathematics, Engineering, Operations ...

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Computer Gaming information

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$9

$33

$80

How much do computer gaming jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer gaming in Ontario is $33.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $43.99 per hour, depending on experience, location, and employer.

What is a computer gaming job?

A Computer Gaming job involves working in the video game industry in roles such as game development, design, testing, or esports management. Professionals in this field may create game mechanics, write code, design graphics, or ensure quality through testing. Other positions focus on streaming, marketing, or community management. The industry offers diverse career opportunities for those with technical, creative, or business skills.

What are some typical career progression paths in the computer gaming industry?

A career in computer gaming can begin with entry-level roles such as junior developer, game tester, or artist, and advance to positions like lead designer, project manager, or technical director. Many professionals specialize in areas such as level design, artificial intelligence, or game engine development as they gain experience. The gaming industry also offers opportunities to move into related fields such as game publishing, production, or user experience research. Your growth often depends on your technical mastery, creativity, collaboration skills, and willingness to stay updated with the latest trends and technologies in gaming.

What are the key skills and qualifications needed to thrive in computer gaming, and why are they important?

To thrive in computer gaming careers such as game designer, developer, or tester, you generally need strong programming and analytical skills, creativity, and a relevant degree in computer science or game design. Familiarity with engines such as Unity or Unreal, experience in coding languages like C++ or C#, and certifications from recognized digital platforms are highly valued. Excellent teamwork, communication, and problem-solving abilities help professionals excel in collaborative and fast-paced development environments. These skills ensure you can contribute effectively to creating engaging games, troubleshoot technical issues, and adapt to evolving industry trends.

How do I get a job in computer gaming?

To get a job in computer gaming, develop strong skills in programming, design, or art related to game development, and build a portfolio showcasing your work. Gaining experience through internships, participating in game jams, and familiarizing yourself with industry tools like Unity or Unreal Engine can improve your chances. A relevant degree or certifications in computer science, game design, or related fields can also be beneficial.

Is it hard to get a computer gaming job?

Getting a computer gaming job can be competitive, especially in roles such as game development, design, or testing. Success often depends on relevant skills, experience, and a strong portfolio, with many positions requiring knowledge of programming, graphic design, or gaming platforms.

What careers are in computer gaming?

Careers in computer gaming include roles such as game designer, programmer, artist, quality assurance tester, and sound engineer. These positions often require skills in programming languages, graphic design, and familiarity with game development tools like Unity or Unreal Engine.

What jobs can I do if I like computer gaming?

Jobs related to computer gaming include game tester, game developer, game designer, and esports athlete. These roles often require skills in programming, graphic design, or competitive gaming, and may involve working in studios, esports teams, or freelance environments.

What are popular job titles related to Computer Gaming jobs in Ontario?

For Computer Gaming jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Computer Gaming jobs in Ontario look for?

The top searched job categories for Computer Gaming jobs in Ontario are:

Infographic showing various Computer Gaming job openings in Ontario as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 65% Full Time, 20% Part Time, 12% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $70,109 per year, or $33.7 per hour.

Team Lead - Client Success - Online Gaming

Toronto, ON

CA$107K - CA$122K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Key responsibilities

  • Lead and coach a team of account managers to support high-value players on a social casino platform.

  • Act as the escalation point for complex and critical player cases across the team's portfolios.

  • Manage day-to-day team activities, including mentorship and performance oversight.


Job description

As a Team Lead, Account Management, you will lead a team of approximately eight account managers who retain and support our client's highest-value players on a free-to-play, sweepstakes-based social casino platform used by over one million people across North America. This is a people-leadership role, not a personal book of business — your time is spent on day-to-day coaching, mentorship, and acting as the escalation point for complex and critical player cases across the team's portfolios. There is no new business development, no prospecting, no commission, and no sales quota. Every account manager on the team works from an existing, assigned portfolio of high-value consumer players, so lead generation is not part of this role. This is a hybrid position based in downtown Toronto, reporting to the Manager, Account Management. The base salary is $107,000 – $122,500 CAD, plus an annual bonus. 

COMPENSATION & BENEFITS
  • $107,000 – $122,500 CAD base salary
  • A non-commission Short-Term Incentive bonus targeted at 12.5% of base salary, tied to company and individual performance, with the ability to earn up to 18.75% of base for top individual and company performance
  • Health benefits effective the first day of employment
  • 20 days accrued vacation per year
  • 7 days paid sick leave per year
  • RRSP program with company matching up to 4% of employee contribution
  • Laptop provided
  • Weekly team social events, plus seasonal and product-launch celebrations.
  • Casual dress code

THE COMPANY & CULTURE

Our client is a privately owned, Australian-founded company operating in the free-to-play social casino space, offering sweepstakes-based games to more than one million players across North America. Founded in the early 2010s, the company has grown from a startup into an established, profitable, and mature organization with roughly 1,400 employees globally. Its North American Account Management function is based entirely in Toronto and has recently completed a period of significant build-out — this is now an uplift hire into a settled, high-performing team, not a growth hire into a new one.
The culture is described internally as flexible and outcome-driven — employees are trusted to manage their own time as long as the work gets done, and that flexibility runs in both directions across global time zones. The team holds weekly social events with food and drinks, seasonal and product-launch celebrations, and maintains a social budget the company describes as large relative to most organizations, even through leaner periods. The overall tone is best described as an easygoing tech company culture — serious about performance and about putting the player first, without being a rigid or corporate environment.

OFFICE LOCATION & SALES TERRITORY
  • Head Office: Toronto, Ontario, Canada
  • Work arrangement: Two weeks fully on-site training from day one (Monday–Friday, 9:00 AM - 6:00 PM), then hybrid — 2 days per week in the downtown Toronto office, employee's choice of days
  • Territory: Not geographic. Portfolios are assigned to the team by player value, not by region - the team supports high-value consumer players located primarily across the United States
  • No client-facing field travel — all player interaction is remote/digital, and this is an internal leadership role over a team that manages those relationships
  • Overnight travel: None required (0%). Occasional future domestic travel is possible if in-person player events are introduced, but this is explicitly not a requirement of the role today

EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS
  • 5–10 years of people-leadership experience, with a minimum of 5 years directly managing account managers or customer success managers
  • Background in B2C account management or customer success — managing an existing book of individual consumer relationships by phone and digitally, not B2B new business or field sales
  • Industry experience in social casino, sweepstakes, or iGaming is preferred but genuinely not required — our client is open to strong leaders from other B2C industries
  • Transferable backgrounds that are a strong fit: B2C account management in luxury retail or hospitality; large enterprise or well-known organizations with structured account management practices; highly regulated industries with a B2C customer base; emerging technology or scale-up companies that have grown significantly
  • Leadership of a customer service team can substitute for direct account manager leadership, provided the depth of people-leadership capability is clearly evident
  • Data literacy is required, not a nice-to-have — comfort using centrally produced reporting to drive coaching and retention strategy
  • Demonstrated proficiency across standard software and technology platforms, including CRM/database management tools
  • No post-secondary education requirement — relevant professional experience is accepted in place of a degree
  • Driver's licence and vehicle: not required

TECHNICAL SKILLS
  • CRM / account management database tools — Basic to Intermediate
  • Standard proficiency in Microsoft Office required (Word, Excel, PowerPoint)

THE PRODUCT / SERVICE / SOLUTION
  • A free-to-play, sweepstakes-based social casino gaming platform
  • Players play at no cost and can enter sweepstakes promotions to redeem real prizes
  • The team's role is retention-focused player relationship management, not sales — building loyalty with an existing, assigned base of high-value players through service, tailored offers, and gifting

PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)
  • Individual, high-value consumer players (B2C), located primarily across the United States
  • There is no traditional business decision-maker — this is a consumer entertainment relationship, not a B2B sale
  • The team does not prospect or sell; the focus is on retaining and deepening engagement with an existing base of high-value players

SALES CYCLE / ORDER VALUE / ACCOUNT SIZE
Not applicable. This is not a transactional sales role — there is no sales cycle, deal size, or quota. Success is measured through retention KPIs and portfolio performance across an ongoing, assigned base of high-value players, with monthly player interactions monitored rather than call or activity targets.

COMPETITIVE ADVANTAGES
  • One of the more established, multi-brand operators in the North American social casino / sweepstakes space, with a player base exceeding one million
  • A fully built, high-performing Account Management team already in place — this is a leadership role stepping into stability, not a build-from-scratch assignment
  • Profitable and scaled, with a growing niche market, even as overall growth has moderated
  • Genuinely flexible, outcome-driven culture with strong social investment and low bureaucracy

TYPICAL DAY & DUTIES
  • 70% Managing Others (Team Leadership & Coaching) — day-to-day operational oversight of approximately eight account managers, one-to-ones, coaching, skill-sharing, mentorship, and performance management, run in partnership with People Partners rather than unilaterally.
  • 30% Customer Service (Complex & Critical Player Escalations) — acting as the escalation point for complex player cases across every portfolio in the team, overseeing account closures, and serving as the compliance escalation point (Anti-Fraud, AML, Responsible Social Gameplay, Source of Wealth, chargebacks).
  • This role does not carry a personal portfolio of players — 100% of the role's time is dedicated to leadership, mentorship, and escalation management, with no individual sales or account targets.

OVERNIGHT TRAVEL
None required (0%). Any future travel would be occasional and tied to in-person player events, which are not currently part of the role.

SUPPORT & TRAINING
  • Two weeks of fully on-site, structured onboarding from day one (Monday–Friday, 9:00 AM – 6:00 PM) before transitioning to the standard hybrid schedule
  • Ongoing exposure to and collaboration with the wider Account Management leadership team, including cross-functional projects
  • Coaching partnership with People Partners on performance management matters

WHY YOU SHOULD APPLY
  • Step into a fully built, high-performing team rather than build one from scratch — the hiring bar is high because the team already delivers
  • A true people-leadership role — no quota, no commission pressure, and no personal sales targets pulling focus from your team
  • Health benefits from your first day of employment
  • A genuinely flexible, outcome-driven culture, with strong team social investment and a casual, low-bureaucracy environment
  • Work for an established, profitable, global company in a growing niche market
  • Meaningful autonomy paired with real support — you set the pace, backed by centrally produced data and a cross-functional leadership team

Equal Opportunity Employer

Just Sales Jobs and our clients are equal opportunity employers. We do not discriminate. All candidates are evaluated solely on performance merit and organizational fit.
 
Not the Right Fit? We May Have Other Roles for You.

If this particular role isn't the right match, we encourage you to browse our other open positions at https://justsalesjobs.ca/jobs-opening/ and apply for any that interest you. Our recruiters review every resume we receive — and if we have another role that could be a great fit for your background, we will reach out to you directly.
 
 
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