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Computer Desktop Support Jobs in Wichita, KS (NOW HIRING)

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ... Associate's (or equivalent) degree in Computer Science or Information Technology from a technical ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ... Associate's (or equivalent) degree in Computer Science or Information Technology from a technical ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ... Associate's (or equivalent) degree in Computer Science or Information Technology from a technical ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ... Associate's (or equivalent) degree in Computer Science or Information Technology from a technical ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Associate's (or equivalent) degree in Computer Science or Information Technology from a technical ... We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ...

The Atlas Group

IT Helpdesk Technician

Wichita, KS · On-site

Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals. Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.

The Atlas Group

IT Helpdesk Technician

Wichita, KS · On-site

Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals. Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.

The Atlas Group

IT Helpdesk Technician

Wichita, KS · On-site

Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals. Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.

Code To The Future

Computer Science Instructor

Wichita, KS · On-site

$45K - $62K/yr

Curriculum Training and Support. * Ensuring Code To The Future's educational standards are clearly ... desktop/laptops/tablets), projectors, flip charts and other materials Code To The Future is America ...

Code To The Future

Computer Science Instructor

Wichita, KS

$45K - $62K/yr

Curriculum Training and Support. * Ensuring Code To The Future's educational standards are clearly ... desktop/laptops/tablets), projectors, flip charts and other materials Code To The Future is America ...

Code To The Future

Computer Science Instructor

Wichita, KS · On-site

$45K - $62K/yr

Curriculum Training and Support. * Ensuring Code To The Future's educational standards are clearly ... desktop/laptops/tablets), projectors, flip charts and other materials Code To The Future is America ...

Worldwide TechServices

Dynamic PC Support

Wichita, KS · On-site

$17/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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Computer Desktop Support information

See Wichita, KS salary details

$12

$21

$35

How much do computer desktop support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for computer desktop support in Wichita, KS is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

Infographic showing various Computer Desktop Support job openings in Wichita, KS as of May 2026, with employment types broken down into 8% Internship, 69% Full Time, and 23% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $43,824 per year, or $21.1 per hour.
Desktop Support Technician

Desktop Support Technician

MCI Careers

Wichita, KS

$15 - $19.25/hr

Full-time

Posted 6 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES AN IT DESKTOP SUPPORT DO?

This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve.

  • Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization.
  • Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time
  • Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time
  • Asset management - responsible for tracking desktop hardware and software inventory in real-time
  • On-site support - participate in end-user support and problem management for all areas of the IT infrastructure.
  • Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades
  • Other duties as assigned

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Desktop Support or IT Help Desk experience
  • Proficiency researching and troubleshooting complex problems and errors
  • Demonstrated ability with basic networking, and telephony
  • Demonstrated ability to research, plan, document, and execute complex tasks/projects
  • Excellent written and oral communication skills
  • Excellent interpersonal and customer service skills
  • Excellent work ethic and dedication
  • Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience
  • CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified
  • Professional (MCITP) are a plus but not required
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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