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Computer Desktop Support Jobs in Ottawa, ON (NOW HIRING)

Total Power Limited

Financial Analyst

Carp, ON · On-site

... support productivity Working Conditions Ability to attend and conduct presentations. Manual dexterity required to use desktop computer and peripherals. Occasional overtime as required (i.e., month ...

O'Dell HVAC Group

IT Specialist

Nepean, ON · On-site

CA$55K - CA$65K/yr

... troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment. * Support ... Post-secondary education in computer science or related program. * Fluency in both French and ...

Odell HVAC Group

IT Specialist

Nepean, ON

... troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment. * Support ... Post-secondary education in computer science or related program. * Fluency in both French and ...

Telesat

Accounts Payable Administrator

Ottawa, ON

Desktop computer, photocopier, fax * Various software programs: Excel, Word, Internet Explorer ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Fortinet

Software Developer

Ottawa, ON · On-site

CA$96K - CA$118K/yr

Familiar with cross-platform desktop application development environments ( Windows, MacOS, Linux ... Bachelor's Degree in Computer Science or Electrical Engineering * Telephony protocol such as VoIP ...

Fortinet, Inc.

Software Developer

Ottawa, ON · On-site

CA$96K - CA$118K/yr

Familiar with cross-platform desktop application development environments ( Windows, MacOS, Linux ... Bachelor's Degree in Computer Science or Electrical Engineering * Telephony protocol such as VoIP ...

All JobsComputer Desktop Support JobsComputer Desktop Support Jobs in Ottawa, ON

Computer Desktop Support information

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

How do I get into computer desktop support?

To enter computer desktop support, develop technical skills in operating systems, hardware, and software troubleshooting, often through certifications like CompTIA A+ or relevant training. Gaining experience with help desk software and customer service is also valuable, and many roles require a high school diploma or equivalent, with some employers preferring an associate degree.

Is computer desktop support a good entry level job?

Computer desktop support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic knowledge of operating systems and may lead to advanced IT roles with additional certifications like CompTIA A+ or Network+.

What cities near Ottawa, ON are hiring for Computer Desktop Support jobs?

Cities near Ottawa, ON with the most Computer Desktop Support job openings:

Infographic showing various Computer Desktop Support job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

COOP Student, SAP Technical Analyst

Ottawa, ON • On-site

City of Ottawa
See more jobs at City of Ottawaexternal

CA$26.98 - CA$31.57/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Requisition ID: 23417 
Department: Finance and Corporate Services Dept. 
Service: Information Technology Services 
Employment Type: Student coop - Fall/Winter Term
Work Hours: 35.00/hours per week
Affiliation: Non Union/Non MPE/Supervisory & Administrative Support 
Salary Information: $26.982 - $31.566 per hour (2024 rates of pay)
Location: 100 Constellation, Nepean 
Job Category: Information Technology
Application Close: 01/09/2026

To be considered for this competition you must be enrolled in a registered co-op program at a Canadian post-secondary institution, and eligible for a Work Term during the specified period.Students mustupload proof of enrolment in a co-op program when completing your application.

JOB SUMMARY

This job is exclusively for Coop Students who are enrolled in a recognized post-secondary co-operative education program.

This role focuses on supporting the SAP Basis team by creating and maintaining technical documentation, automating repetitive administrative processes, and collaborating with team members to explore and implement AI-driven solutions that enhance operational efficiency and overall productivity.

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for assisting with assigned information technology solutions, projects, programs and/or services. You may work in various disciplines and functions within the Information Technology environment, such as desktop support, applications, planning, business analysis, project co-ordination, software development and technology architecture support. At the City, the work atmosphere is an open, fast-paced environment where you will have the opportunity to work both independently and as part of a team.

EDUCATION AND EXPERIENCE

Enrolment in a recognized post-secondary co-operative program in computer science, computer engineering, information technology or related field

No experience required

KNOWLEDGE
  • Computer science concepts, methodologies and practices
  • Project management principles
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
  • Critical thinking, problem-solving and analytical skills
  • Communicate effectively, both orally and in writing
  • Good interpersonal skills
  • Work effectively as a team member and independently
  • Good work ethic
  • Organized and dependable
  • Positive attitude
  • Self-motivated
  • Client service oriented
  • Enjoy working in a dynamic environment

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

 

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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