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Computer Desktop Support Jobs in Charlotte, NC (NOW HIRING)

Infojini Inc

desktop support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Desktop support Location:ROCK HILL SC 29730 Duration:06 months Contract SCOPE OF THE PROJECT: This ... computer and network problems Strong customer service skills ABILITY TO DRIVE AND TRAVEL TO ...

Infojini Inc

Desktop Support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Desktop Support Location: Columbia, SC Duration: 6 months REQUIRED SKILLS * Proficiency configuring ... Ability to diagnose and troubleshoot computer and network problems * Strong customer service skills

TTEC

Desktop Support Senior Technician

Charlotte, NC · On-site

$62K - $65K/yr

Associate degree in Information Technology, Computer Science, or related field preferred. * Minimum 2-3 years of desktop support, help desk, or technical support experience. * Strong knowledge of ...

LPS

Desktop Support Engineer Level II

Denver, NC · On-site

This role involves providing desktop support to end-users, troubleshooting hardware and software ... computer display. Fine motor dexterity required for long periods of typing. Other physical ...

TTEC

Desktop Support Senior Technician

Charlotte, NC · On-site

$62K - $65K/yr

Associate degree in Information Technology, Computer Science, or related field preferred. * Minimum 2-3 years of desktop support, help desk, or technical support experience. * Strong knowledge of ...

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All JobsComputer Desktop Support JobsComputer Desktop Support Jobs in Charlotte, NC

Computer Desktop Support information

See Charlotte, NC salary details

$13

$23

$38

How much do computer desktop support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for computer desktop support in Charlotte, NC is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.06 per hour, depending on experience, location, and employer.

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

How do I get into computer desktop support?

To enter computer desktop support, develop technical skills in operating systems, hardware, and software troubleshooting, often through certifications like CompTIA A+ or relevant training. Gaining experience with help desk software and customer service is also valuable, and many roles require a high school diploma or equivalent, with some employers preferring an associate degree.

Is computer desktop support a good entry level job?

Computer desktop support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic knowledge of operating systems and may lead to advanced IT roles with additional certifications like CompTIA A+ or Network+.

What cities near Charlotte, NC are hiring for Computer Desktop Support jobs?

Cities near Charlotte, NC with the most Computer Desktop Support job openings:

Infographic showing various Computer Desktop Support job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,847 per year, or $23 per hour.

Desktop Support Engineer

Charlotte, NC • On-site

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

$18.50/hr

Contractor

Re-posted 2 days ago

Key responsibilities

  • Provide technical support and assistance to customers with hardware and software issues related to desktops, laptops, and peripherals.

  • Resolve local area networking issues to ensure connectivity to the corporate network and coordinate with infrastructure teams as needed.

  • Perform maintenance, troubleshooting, configuration, and support activities for desktop and laptop systems, including software and hardware repairs.

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

$18.50/hour


On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Charlotte, NC.  


Desktop Support Engineer Job Details 

Provide professional assistance to internal and external customers having hardware and software related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfaction.

Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

Correct hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. 

Manage returns on warranted parts and systems. 

Package and ship replacement parts to customers. 

Maintain standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers. 

May participate in development of information technology and infrastructure projects. 

Install, support and troubleshoot approved desktop software. 

Perform planned maintenance, moves, adds and changes. 

Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN). 

Provide timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel. 

Exercise judgment with defined procedures and practices to determine appropriate action. 

Create and maintain images for standard systems. 

Recommend hardware and software solutions, including new acquisitions and upgrades. 

Desktop Support Engineer Mandatory Skills

Associate's Degree or equivalent experience required. 

A+ Certification strongly recommended, MCP/MCSSA preferred, ITIL Certification preferred. 

3 years or more of related experience preferred.

Strong customer service skills. 

Reliable and a strong sense of responsibility. 

Ability to work independently and take ownership. 

Solid technical and analytical skills required. 

Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers. 

Knowledge of supported Microsoft Windows operating systems. 

Experience with Active Directory administration. 

Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office. 

Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities. 

Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues


Assignment Start Date

ASAP


Assignment Length

6 months plus

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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