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Computer Desktop Support Jobs in Tennessee (NOW HIRING)

Nike

Field Support Engineer

Memphis, TN · On-site

... computer hardware, software, or peripherals in an effective, efficient, and timely manner and ... At least 3 years of experience with Desktop Support (Windows and macOS) * Experience with Physical ...

Amedisys, Inc.

Chaplain PRN Hospice

Murfreesboro, TN · On-site

Provides a constant reminder to hospice workers that, beyond the physical and emotional support ... of computer desktop, including starting programs, using files, and windows, effectively use ...

North Knoxville Medical Center

Network Tech- Onsite

Powell, TN · On-site

$20 - $25.50/hr

... computer systems, hardware, and peripherals. This role also supports and manages user account ... virtual desktops, as well as network and server environments. Essential Functions * Manages and ...

North Knoxville Medical Center

Network Tech- Onsite

Powell, TN · On-site

$20 - $25.50/hr

... computer systems, hardware, and peripherals. This role also supports and manages user account ... virtual desktops, as well as network and server environments. Essential Functions * Manages and ...

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Showing results 41-60

All JobsComputer Desktop Support JobsComputer Desktop Support Jobs in Tennessee

Computer Desktop Support information

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

How do I get into computer desktop support?

To enter computer desktop support, develop technical skills in operating systems, hardware, and software troubleshooting, often through certifications like CompTIA A+ or relevant training. Gaining experience with help desk software and customer service is also valuable, and many roles require a high school diploma or equivalent, with some employers preferring an associate degree.

Is computer desktop support a good entry level job?

Computer desktop support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic knowledge of operating systems and may lead to advanced IT roles with additional certifications like CompTIA A+ or Network+.
Infographic showing various Computer Desktop Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Field Services Technician

Fayetteville, TN

Computer Task Group, Inc
Professional, Scientific, and Technical Services • 1 - 5K employees
Learn more about Computer Task Group, Incexternal

Full-time

Posted 19 days ago

Job description

Overview

CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Tullahoma, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.

Location: Onsite, Tullahoma, TN

Hours: 10A - 7P Mon - Fri

The candidate must have a reliable personal vehicle to travel between customer sites throughout the Greater Nashville area. All work‑related mileage is fully reimbursed, and the role involves regular local travel to support field services activities.

The Field Services Technology Team provides onsite support for technology‑focused projects, including hardware installs, device imaging, equipment upgrades, and troubleshooting across multiple locations. Technicians travel to customer sites, execute project tasks, resolve technical issues, and ensure all technology deployments meet organizational standards. This team is ideal for hands‑on IT professionals who deliver reliable, high‑quality support in dynamic, fast‑paced environments.

Key Responsibilities:

Client Build Support

- Image desktops and laptops with Office 365 and other required software.

- Troubleshoot and resolve imaging issues.

- Install and configure end-user software and tools.

- Validate system builds to ensure readiness for deployment.

End User Support

- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.

- Map and troubleshoot printers, network drives, and connectivity issues.

- Confirm resolution with end users and escalate unresolved issues per client procedures.

Actions and Results

- Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support.

- Maintain clear and professional communication with customers.

- Perform basic hardware maintenance and component replacement.

- Track and manage inventory of IT equipment.

Required Skills and Qualifications:

- Basic knowledge of desktop/laptop hardware, software, and operating systems.

- Familiarity with PC imaging and operational programs.

- Experience working within SLA frameworks and escalation protocols.

- Strong interpersonal and organizational skills.

- Basic understanding of workstation backups and restores.

- Solid communication skills across all organizational levels.

- Familiarity with Microsoft 365 troubleshooting.

- Preferred: A+ Certification or equivalent technical certification.

Ideal Candidate Profile:

- 1–2 years of experience in desktop support or equivalent technical training.

- Eager to learn and grow in a fast-paced IT support environment.

- Comfortable working independently and collaboratively.

- Reliable, detail-oriented, and customer-service focused.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Vaccination Requirements

Varicella (2 doses or positive titer)

Measles

Mumps

Rubella

Hepatitis B or declination form

Tdap w/in 10 yrs

Seasonal Flu Vaccine

and Negative TB test

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Industry

Professional, scientific, and technical services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Social media

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