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Computer Desktop Support Jobs in New York (NOW HIRING)

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... Comfortable lifting, transporting, and installing standard computer equipment. Preferred ...

If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this ... The Onsite Desktop Support Technician role is to provide a single point of contact for local office ...

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ... Must be have expert level computer building background. If not able to build a PC on his/her own ...

... in the upgraded/refreshed computer * Printers - Support all printers , support network ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

... in the upgraded/refreshed computer * Printers - Support all printers , support network ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Provide expert network and computer support, assisting hospital staff with computer-related issues ... Provide remote desktop support using remote desktop tools and techniques to end users. * Support a ...

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Provide expert network and computer support, assisting hospital staff with computer-related issues ... Provide remote desktop support using remote desktop tools and techniques to end users. * Support a ...

Position Overview We are seeking a Desktop Support Technician to provide onsite technical support ... Set up and maintain computer workstations, nursing stations, and clinical devices. * Respond to ...

Position Overview We are seeking a Desktop Support Technician to provide onsite technical support ... Set up and maintain computer workstations, nursing stations, and clinical devices. * Respond to ...

Perform computer diagnostic troubleshooting steps as guided by technical support documentation ... Desktop Support,PC support,cable management,highly confident,ITIL Certification,ITIL,finance ...

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

L2 Desktop Support

New York, NY · On-site

$25 - $34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Showing results 21-40

Computer Desktop Support information

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

How do I get into computer desktop support?

To enter computer desktop support, develop technical skills in operating systems, hardware, and software troubleshooting, often through certifications like CompTIA A+ or relevant training. Gaining experience with help desk software and customer service is also valuable, and many roles require a high school diploma or equivalent, with some employers preferring an associate degree.

Is computer desktop support a good entry level job?

Computer desktop support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic knowledge of operating systems and may lead to advanced IT roles with additional certifications like CompTIA A+ or Network+.
Infographic showing various Computer Desktop Support job openings in New York as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Desktop Support Technician II

Manhattan, NY • On-site

Russell, Tobin & Associates
Recruiting and Staffing Services • 51 - 200 employees

$30 - $35/hr

Other

Posted 6 days ago


Job description

Our client, a global technology company, is seeking a Desktop Support Technician II.

Apply today for consideration!

Job Title: Desktop Support Technician II

Location: New York, NY (Onsite)

Duration: 12 months

Employment Type: W2 Contract

Pay Range: $30-35/h


Job Description

We are seeking a Desktop Support Technician II to provide hands-on, on-site technical support to end users. This role will troubleshoot and resolve hardware, software, networking, and enterprise application issues across macOS and Windows 11 environments. The technician will also support workstation deployments, device lifecycle management, ticketing, asset inventory, and new hire/employee transitions.


Key Responsibilities
  • Provide hands-on, on-site desktop support for end users.

  • Troubleshoot, repair, replace, and upgrade laptops, desktops, peripherals, and other computer hardware.

  • Provide Tier 1–2 support for desktop and enterprise applications, printing, email, connectivity, remote access, and hardware issues.

  • Manage incoming support requests through tickets, email, phone, voicemail, and walk-up support.

  • Log, prioritize, track, document, and resolve technical issues, escalating complex problems when necessary.

  • Perform workstation imaging, software installations, hardware upgrades, updates, and deployments.

  • Support new hire setups, employee terminations, workstation relocations, and loaner equipment programs.

  • Maintain hardware and software asset inventories and assist with equipment disposal.

  • Troubleshoot basic networking issues involving TCP/IP, DNS, DHCP, firewalls, and connectivity.

  • Assist with server room and network closet setup and maintenance.

  • Perform desktop and server updates, patches, and security-related maintenance.

  • Manage and complete assigned project deliverables while prioritizing multiple technical requests.

  • Maintain detailed technical documentation and provide effective follow-up to end users.


Qualifications
  • Technical degree or equivalent relevant IT work experience.

  • Hands-on, on-site desktop support experience.

  • Junior-to-intermediate experience troubleshooting macOS and basic Windows 11 environments.

  • Strong understanding of fundamental networking concepts, including TCP/IP, DNS, DHCP, and firewalls.

  • Experience with ticketing systems such as ServiceNow, Jira, or similar platforms.

  • Experience troubleshooting and deploying desktop hardware, software, and peripherals.

  • Strong customer service, communication, troubleshooting, and problem-solving skills.


Nice to Have
  • Experience with Google Admin and Microsoft 365/O365 administration.

  • Exposure to MDM and directory services such as AirWatch/Workspace ONE, Intune, Jamf, and Active Directory.

  • Experience with Slack, Microsoft Teams, and Zoom.

  • Familiarity with server rooms, network closets, and basic infrastructure support.

  • Experience with asset management, workstation imaging, and device lifecycle management.

  • Interest in AI tools and applying AI solutions to improve day-to-day IT support workflows.


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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010