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Computer Desktop Support Jobs in Georgia (NOW HIRING)

Desktop Support - Tier 1

Atlanta, GA · On-site

$19.50 - $24.75/hr

... software computer applications and equipment • Knowledge of customer service principles and ... work schedule to support 24/7/365 operation Min 6 months - 1 years' experience Additional ...

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Computer Technician

Marietta, GA · On-site

$40K - $48K/yr

The Computer Technician position at our company is a mixture of a computer hardware technician and a desktop support technician. A Computer Technician will install, assemble, build, troubleshoot ...

... Desktop Support Analyst, or End-User Support Specialist) to provide hands-on IT support and ... Demonstrated ability to independently provide technical support to computer users in an assigned ...

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role As an IT Desktop Support Technician, you will provide technical support services ... Develop basic research skills for current and emerging trends in the computer industry and be able ...

This IT support role -- also known as a desktop support engineer, IT systems specialist, or ... Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related ...

... desktop support role or computer operations environment required. • Microsoft Office and Office365 • Service Minder and Google Workspace experience preferred • Windows and Mac OS • Remote ...

... desktop support role or computer operations environment required. • Microsoft Office and Office365 • Service Minder and Google Workspace experience preferred • Windows and Mac OS • Remote ...

... desktop support, or related technical role. * Experience building computers, installing operating systems, or working with hardware. * Basic understanding of computer hardware and software ...

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... desktop support and software troubleshooting - Knowledge of firewall, switch & other network configurations and computer hardware - Strong technical support skills in resolving network-related issues ...

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Computer Desktop Support information

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

Desktop Support Technician Level II

Desktop Support Technician Level II

Tyto Athene, LLC

Warner Robins, GA

$25 - $26.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Tyto Athene is searching for a Desktop Support Level II at Warner Robins, GA. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

 
 
Responsibilities:
  • Provide support to end-users for PC, server, mainframe applications, and hardware.
  • Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulate or recreate user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.
  • Maintain currency and highest level of technical skill in field of expertise.

Required:

  • Experience managing network modernization work or system projects of similar scope and complexity
  • Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
  • Capabilities needed to deliver in-person and remote IT aid.
  • Fantastic installation, diagnostic, upgrade, and restoration abilities.
  • Excellent vertical and lateral thinking.
  • Superb time management skills.
  • Clear written and verbal communication.
  • Forbearing, flexible, and supportive
  • On site support at Robins, GA
  • Active Comp TIA IAT Level II certification; i.e. SecPlus+ certification.

Clearance:

  • Active DoD Secret clearance

Travel Required:

  • Minimal, less than 10% 

Compensation:

  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$26/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. 
 
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? 
 
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.