Salary: $45.69 - $53.96 Hourly
Location : 888 Washington Blvd., Stamford, CT
Job Type: Full Time
Department: Office of Administration
Division: Technology Mgmt Svcs
Opening Date: 05/11/2026
Closing Date: 6/5/2026 11:59 PM Eastern
Bargaining Unit: UAW
JOB SUMMARYUnder the supervision of the Technology Director or other Technology Supervisor, exercises broad technical support directly at user level, including software development, integration, testing and distribution. Performs related duties as required.
EXAMPLES OF DUTIES- Performs related duties as required.
- Creates software interfaces for staff using Low-Code/No-Code development platforms.
- Diagnoses, isolates and de-bugs software problems, including integration, and connectivity issues. produces documentation and publishes problem resolution.
- Tests software under controlled environments, with various network operating systems and a variety of hardware configurations.
- Develops and implements a systematic approach to large-scale software distribution, Microsoft Windows server AD, GPO, WDS, SCCM, Microsoft cloud, and Google cloud are the network tools that will be used to accomplish enterprise distribution.
- Assists in the training of professional staff on the use of deployed software. Creates custom documentation and procedures for software use.
- Advises on the acquisition of software and hardware.
- Works collaboratively with Field Service force to insure that software resources are fully utilized, including hardware/network problem resolution when requested.
- Assists in the advancement of video conferencing programs such as Net Meeting, Go to Meeting, Microsoft Teams, Zoom, and Google Meet.
- Performs other tasks as directed by the Application Support Manager or other IT Technology Supervisor.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES- Ability to work with individuals from diverse backgrounds.
- Thorough knowledge of the networking environment including MS windows-cloud platforms and Google workspace Cloud.
- Knowledge of MS Server 2012-2021.
- Thorough knowledge of systems life cycle relating to computer technology.
- Thorough knowledge of Windows 10, 11, and ChromeOS.
- Thorough knowledge of all of the following Production tools: MS 365, Google Workspace, Net Vault, Azure, and Meraki Wi-Fi console.
- Thorough knowledge of current educational software in relation to Educational methodology and training techniques.
- Good knowledge of software, software market, and related technologies.
- Knowledge of emerging technology fields. i.e., Wireless networks (Meraki), VOIP, video conferencing, and cable networking standards.
- Ability to deal effectively with others.
- Ability to communicate effectively, both orally, in writing, and via media/communications technology. This will include writing Technical Manuals for professional staff.
- Ability to follow directions.
- Ability to plan and coordinate the work of others and effectively manage multiple projects.
MINIMUM QUALIFICATIONSGraduation from an accredited college or university with a Bachelor's degree in computer science, technology, liberal arts, or education or a closely related field and three (3) years of current experience in computer technology, software development or an equivalent combination of training and experience as described above.
SPECIAL REQUIREMENTS: One (1) year of general experience described above must have involved Cloud-based systems development and support activities.
Selection ProcessA written examination will not be administered for this position. Candidates will be evaluated based on their education, training, and experience as detailed in their application materials. To ensure full consideration, all applicants are required to complete and respond to all supplemental questions as part of the application process.
The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits. Sick bank and tuition reimbursement as well as training from the City of Stamford Training Institute.
Specific information regarding benefits are outlined in each Collective Bargaining Agreement or in the Pay Plan Document for pay plan employees.
Please click here for Union Contracts:
If the position is a seasonal/temporary position, it is not eligible for union benefits.
01
Do you have any of the degrees listed? Please choose only those that you have graduated/ completed.
- Associate's degree
- Bachelor's degree
- Master's degree
- N/A
02
What was your Major or Course of Study?
03
How many years of experience do you have in computer technology? Please describe your experience.
04
How many years of experience do you have in software development? Please describe your experience.
05
How many years of experience do you have in cloud-based systems development & support activities? Please describe your experience.
06
Please describe your knowledge of and experience in, if any of the following:a. MS Windows-Cloud Platformsb. Google Workspace Cloudc. MS Server 2012-2021d. Windows 10, 11 and ChromeOSe. Productions Tools: MS 365, Google Workspace, Net Vault, Azure & Meraki Wi-Fi Console
07
Describe your knowledge of and experience in communicating technical information to a variety of individuals and in the development of technical manuals for professional staff.
08
Describe your experience and level of interaction, dealing effectively with office staff, other departments, boards, and the general public?
09
Describe your ability to simultaneously manage multiple business stakeholders and competing priorities.
Required Question