ZipRecruiter

Log In

1

Complex Store Manager Jobs in Boston, MA (NOW HIRING)

Puma

Retail Store Manager

Somerville, MA · On-site

$64K - $80K/yr

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and ... Proven ability to exceed sales goals, reason through complex issues, and present information to ...

Td

Assistant Store Manager - Billerica, MA

Billerica, MA · On-site

$29.75 - $44.50/hr

Leads the team in overseeing the most complex or diverse sales advice activities that entails ... Develops/leads Store in Operational Excellence plan * Vault Management, including Monthly Vault and ...

Td

Store Supervisor - Middleton, MA

Middleton, MA · On-site

$24 - $33.50/hr

In the absence of any other manager, the Store Supervisor is expected to manage the Store and have ... Ownership/oversight of simple to complex daily branch administrative duties * Approves financial ...

Td

Store Supervisor - Marlborough

Marlborough, MA · On-site

$24 - $33.50/hr

In the absence of any other manager, the role is expected to manage the Store and have the ability ... Ownership/oversight of simple to complex daily branch administrative duties * Approves financial ...

Td

Store Supervisor - Gloucester, MA

Gloucester, MA · On-site

$24 - $33.50/hr

In the absence of any other manager, the role is expected to manage the Store and have the ability ... Ownership/oversight of simple to complex daily branch administrative duties * Approves financial ...

Td

Store Supervisor - Andover, MA (Main St)

Andover, MA · On-site

$24 - $33.50/hr

In the absence of any other manager, the role is expected to manage the Store and have the ability ... Ownership/oversight of simple to complex daily branch administrative duties * Approves financial ...

next page

Showing results 1-20

All JobsComplex Store JobsComplex Store Manager JobsComplex Store Manager Jobs in Boston, MA

Complex Store Manager information

See Boston, MA salary details

$28.2K

$58.8K

$96.7K

How much do complex store manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for complex store manager in Boston, MA is $58,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $70,100.00 per year, depending on experience, location, and employer.

What is the difference between Complex Store Manager vs Store Supervisor?

AspectComplex Store ManagerStore Supervisor
CredentialsExperience in retail management, sometimes certifications in retail or businessHigh school diploma or equivalent, on-the-job training
Work EnvironmentOversees multiple store locations within a region or complexManages daily operations of a single store
ResponsibilitiesStrategic planning, staff management across stores, sales targetsStaff supervision, customer service, daily store operations

The Complex Store Manager typically oversees multiple stores, requiring broader management skills and regional oversight, while the Store Supervisor focuses on daily operations within a single store. Both roles involve leadership and customer service, but the Complex Store Manager has a higher level of responsibility and scope.

What does it mean to be complex?

In the context of a Complex Store Manager, being complex refers to managing multiple store locations or a large, diverse operation that requires advanced organizational, leadership, and problem-solving skills. It involves overseeing various teams, inventory systems, and customer needs across different sites, often requiring strategic planning and adaptability.

What is the meaning of complex?

In the context of a Complex Store Manager, the term 'complex' typically refers to a group of multiple retail stores managed collectively. It indicates overseeing several locations within a designated area, requiring strong organizational and leadership skills. The role involves coordinating operations, staff, and sales across the stores in the complex.

What are the key skills and qualifications needed to thrive as a Complex Store Manager, and why are they important?

To thrive as a Complex Store Manager, you need strong leadership, retail management experience, and a solid understanding of business operations, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and analytics tools is typically required. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for motivating large teams and handling diverse customer needs. These skills ensure effective store performance, customer satisfaction, and achievement of organizational goals in a dynamic retail environment.

What is a complex in slang?

In slang, a 'complex' often refers to a psychological condition where someone has persistent negative feelings or insecurities about a particular aspect of themselves. For a Complex Store Manager, understanding such terms can be useful when managing team dynamics and addressing employee concerns, though the term is more common in psychology than in retail management.

What is a Complex Store Manager?

A Complex Store Manager is responsible for overseeing the operations of multiple retail locations or a large, multi-department store. Their duties include managing staff, ensuring excellent customer service, optimizing sales and profitability, and implementing company policies across all units. They coordinate with department managers, handle budgeting and inventory, and ensure compliance with safety and operational standards. This role requires strong leadership, organizational, and communication skills to effectively manage complex retail environments.

What is another word for complex?

In the context of a Complex Store Manager, a synonym for complex could be 'multi-faceted' or 'challenging,' referring to the diverse and demanding nature of managing multiple store locations or operations. These terms highlight the need for strong organizational and problem-solving skills in the role.

What are some common challenges faced by Complex Store Managers, and how can they be addressed?

Complex Store Managers often oversee multiple departments or a larger retail footprint, which brings unique challenges such as coordinating cross-departmental communication, managing a diverse team, and ensuring consistent customer service standards throughout the store. To address these challenges, effective delegation, regular staff meetings, and clear communication channels are essential. Leveraging technology for inventory and scheduling, as well as investing in continuous staff training, also helps maintain operational efficiency and customer satisfaction in a complex retail environment.
What are popular job titles related to Complex Store Manager jobs in Boston, MA? For Complex Store Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Complex Store Manager jobs in Boston, MA look for? The top searched job categories for Complex Store Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Complex Store Manager jobs? Cities near Boston, MA with the most Complex Store Manager job openings:
Complex Store Manager jobs near you
Assistant Store Manager

Assistant Store Manager

Goodwill

Melrose, MA • On-site

$47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

586th of 682 rated non-profit organizations

Job description

725 W Indian School Rd Phoenix Arizona, 85013, +1 (602) 2163911Starting Pay :$47,000.00 AnnualThis position is eligible for a monthly performance bonus of up to $1,000 based on performance goals.

Position Description:
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.


Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Works to de-escalate customer situations while finding an appropriate solution.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Serves as a Goodwill ambassador to the community.
  • Leads the day-to-day operations of the sales floor.
  • Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
  • Processes complex sales transactions, including customer returns.
  • Ensures that Team Members are operating per company standards and procedures.
  • Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
  • Transfers to different stores at any given moment due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management required
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Apply