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Complex Operations Manager Jobs in Matthews, NC (NOW HIRING)

They are decisive yet humble, structured yet adaptable, and know how to keep complex teams moving toward a shared outcome. Senior Manager, Event Operations - One Team Conference (OTC) Location:

Act as a point of escalation for complex payroll issues Reporting: Generate and analyze payroll to provide insights and support decision-making. Present findings to senior management. Vendor ...

Act as a point of escalation for complex payroll issues Reporting: Generate and analyze payroll to provide insights and support decision-making. Present findings to senior management. Vendor ...

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Complex Operations Manager information

See Matthews, NC salary details

$29.1K

$59.6K

$111.4K

How much do complex operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for complex operations manager in Matthews, NC is $59,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a complex operations manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.

What are the key skills and qualifications needed to thrive as a complex operations manager?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

How much should a complex operations manager be paid?

The salary for a complex operations manager typically ranges from $70,000 to $130,000 annually, depending on factors such as industry, location, experience, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and certifications like PMP can influence compensation.

Is a complex operations manager a high paying job?

A complex operations manager typically earns a higher-than-average salary due to the seniority and responsibility involved in overseeing multiple departments and processes. Compensation varies based on industry, location, and experience, but it is generally considered a well-paying management role. Advanced skills in logistics, leadership, and problem-solving are often required.

What are popular job titles related to Complex Operations Manager jobs in Matthews, NC?

For Complex Operations Manager jobs in Matthews, NC, the most frequently searched job titles are:

What job categories do people searching Complex Operations Manager jobs in Matthews, NC look for?

The top searched job categories for Complex Operations Manager jobs in Matthews, NC are:

What cities near Matthews, NC are hiring for Complex Operations Manager jobs?

Cities near Matthews, NC with the most Complex Operations Manager job openings:

Provider Clinical Operations Consultant, Manager

Pwc

Charlotte, NC • On-site

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants


Job description

Industry/Sector

Health Services

Specialism

Operations

Management Level

Manager

Job Description & Summary

The Opportunity
As a Provider Clinical Operations Consultant, Manager, you will engage with clients in the health services sector to enhance their operational efficiency and effectiveness. Within our Management Consulting practice, you will leverage your skills to drive impactful solutions that align with client needs and industry standards. This role involves collaborating with diverse teams to deliver strategic insights and operational improvements.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role, you will work closely with clients to analyze their operations, identify areas for improvement, and implement solutions that drive efficiency and effectiveness. Your contributions will be vital in helping clients navigate complex challenges and achieve their operational goals.
Responsibilities
- Leading clinical operations consulting projects within the health services sector to drive business transformation and operational excellence
- Guiding teams in strategic planning and execution of operations strategies to enhance client support and stakeholder engagement
- Utilizing analytical thinking and business performance metrics to optimize operations processes and improve business outcomes
- Developing and implementing process improvement initiatives to streamline operations and increase efficiency
- Promoting relationship building and teamwork to foster a collaborative environment and achieve project goals
- Applying management consulting skills to address complex operational challenges and deliver impactful solutions
- Engaging in strategic questioning to identify opportunities for process optimization and operational improvements
- Confirming data integrity and compliance within operational frameworks to support business transformation efforts
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating proficiency in operations management and process optimization
- Excelling in stakeholder engagement and relationship building
- Utilizing analytical thinking to drive business transformation
- Leading teams in achieving operational excellence and strategic questioning
- Managing complex operations strategies within health industries
- Developing innovative solutions for process improvement and optimization

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

What PwC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK