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Complex Claims Jobs in Arizona (NOW HIRING)

What you need to bring * 5+ years' complex claims experience required. * Claims experience in transportation industry required. * Must possess excellent investigative skills with the ability to ...

Senior Claims Examiner

Scottsdale, AZ · Hybrid

$80K - $125K/yr

Adjusts and resolves moderate to complex claims that includes all phases of litigation * Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance ...

What you need to bring * 5+ years' complex claims experience required. * Claims experience in transportation industry required. * Must possess excellent investigative skills with the ability to ...

Claims Examiner 4

Phoenix, AZ · On-site

$81K - $117K/yr

What you need to bring * 5+ years' complex claims experience required. * Claims experience in transportation industry required. * Must possess excellent investigative skills with the ability to ...

Senior Claims Examiner

Scottsdale, AZ · Hybrid

$80K - $125K/yr

Adjusts and resolves moderate to complex claims that includes all phases of litigation * Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance ...

What you will do The management and resolution of complex and litigated transportation claims throughout the United States. This role requires an advanced expertise in liability and damage analysis ...

What you will do The management and resolution of complex and litigated transportation claims throughout the United States. This role requires an advanced expertise in liability and damage analysis ...

What you will do The management and resolution of complex and litigated transportation claims throughout the United States. This role requires an advanced expertise in liability and damage analysis ...

What you will do The management and resolution of complex and litigated transportation claims throughout the United States. This role requires an advanced expertise in liability and damage analysis ...

Claims Major Case Director

Scottsdale, AZ · On-site +1

$92K - $130K/yr

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies.The ...

Senior Property Adjuster

Phoenix, AZ · Remote

$63K - $114K/yr

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against ...

Showing results 41-60

Complex Claims information

See Arizona salary details

$31.7K

$67.2K

$110.4K

How much do complex claims jobs pay per year?

As of Aug 20, 2026, the average yearly pay for complex claims in Arizona is $67,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $82,900.00 per year, depending on experience, location, and employer.

What are complex claims?

Complex claims are insurance claims that involve complicated circumstances, multiple parties, or high-value losses, making them more challenging to resolve than standard claims. These claims often require in-depth investigation, specialized expertise, and extended negotiations due to issues like legal disputes, unclear liability, or extensive damages. Handling complex claims typically involves working closely with legal teams, experts, and various stakeholders to ensure a fair and accurate resolution. Insurance companies usually assign experienced adjusters or specialists to manage these types of claims.

What are the most common challenges faced by professionals handling complex claims, and how can they be managed effectively?

Professionals handling complex claims often encounter challenges such as interpreting intricate policy language, coordinating with multiple stakeholders, and managing large volumes of documentation. To manage these effectively, it's important to develop strong analytical and communication skills, stay organized, and leverage technology for efficient case management. Collaboration with legal teams, underwriters, and external experts is also key to resolving claims accurately and fairly, while ongoing professional development helps keep up with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a complex claims specialist, and why are they important?

To thrive as a Complex Claims Specialist, you need in-depth knowledge of insurance policies, strong analytical skills, and experience in claims investigation, typically supported by a bachelor's degree and relevant industry certifications. Familiarity with claims management systems, legal databases, and specialized software (such as Xactimate or Guidewire) is essential. Exceptional negotiation, critical thinking, and communication skills are crucial for managing sensitive cases and interacting with multiple stakeholders. These skills ensure accurate, fair, and timely resolution of complex claims, minimizing risk and maintaining client trust.

What is the difference between Complex Claims vs Claims Adjuster?

AspectComplex ClaimsClaims Adjuster
Required CredentialsInsurance licenses, certifications in claims handlingInsurance licenses, certifications in claims handling
Work EnvironmentHandling complex, high-value, or specialized claimsAssessing and settling a variety of insurance claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent agencies
Common Search & ComparisonComplex Claims vs Claims Adjuster

Complex Claims and Claims Adjusters both require insurance licenses and work within the insurance industry. However, Complex Claims specialists handle high-value, intricate, or specialized claims that demand advanced knowledge and problem-solving skills. Claims Adjusters generally manage a broader range of claims, including straightforward cases. The key difference lies in the complexity and scope of claims managed, with Complex Claims roles focusing on more challenging and detailed cases.

What cities in Arizona are hiring for Complex Claims jobs?

Cities in Arizona with the most Complex Claims job openings:

Infographic showing various Complex Claims job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $67,192 per year, or $32.3 per hour.

Claims Examiner 4

Swift Transportation

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago


Swift Transportation rating

7.2

Company rating: 7.2 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

187th of 365 rated logistics


Job description

Compensation: $75,000 - $94,000 Annual, depending on experience.

This position can be remote, in select locations, based on business needs

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.


Job Responsibilities: What you will do
The management of bodily injury claim files, both with and without attorney representation, including investigation, evaluation, and settlement of assigned claims. This position will handle DOT claims, pre-suit bodily injury claims, and lawsuits serving as a technical resource to team members for complex claim matters. Incumbents have up to $100,000 reserve authority; $75,000 settlement authority and $50,000 payment authority.

  • Responsible for the investigation, liability determination, negotiation, financial analysis and settlement of claims.
  • Lead and direct external parties (attorneys, investigators, vendors) when necessary to bring about the successful settlement of claims.
  • Communicate with internal/external parties (insurance Companies/plaintiff/attorney/adjusters/witness/law enforcement, etc.) to bring about the successful settlement of claims.
  • Prepare for and advocate at depositions, trials and mediations for the Company.
  • Collaborate regularly with defense counsel to strategize and formulate plans for defense.
  • Responsible for following claims department processes and procedures (diary/reserving/coding /contact) in an effort to bring about the appropriate settlement of claims.
  • Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2092
Qualifications: What you need to bring

  • 5+ years' complex claims experience required.
  • Claims experience in transportation industry required.
  • Must possess excellent investigative skills with the ability to achieve optimal conflict resolutions.
  • Must possess excellent negotiation skills and be able to appropriately influence and persuade others.
  • Must be able to analyze complex situations.
  • Must possess excellent fact finding skills with ability to gather detailed information.
  • Must be able to effectively manage multiple demands.
  • Must be able to work independently or in a team environment.
  • Bachelors' degree in related field or equivalent combination of education and experience required.
  • Maintain state licensing where required.
  • Successful completion of claims certification schools/classes such as AIC, AEI, ARM, CPCU preferred.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.


The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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