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Complex Care Manager information

See Minnesota salary details

$25.5K

$55.2K

$98.4K

How much do complex care manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for complex care manager in Minnesota is $55,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $62,700.00 per year, depending on experience, location, and employer.

What is a complex care manager?

A Complex Care Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions. They work closely with patients, families, and a multidisciplinary team of providers to develop and implement comprehensive care plans. Their goal is to improve patient outcomes, enhance quality of life, and reduce hospitalizations by ensuring seamless communication and access to necessary services. Complex Care Managers often provide education, monitor progress, and help patients navigate the healthcare system.

How does a complex care manager typically collaborate with interdisciplinary teams to ensure comprehensive patient care?

As a Complex Care Manager, you regularly work alongside physicians, nurses, social workers, and other healthcare professionals to coordinate patient-centered care plans. You’ll facilitate team meetings, share insights from patient assessments, and communicate updates to ensure everyone is aligned on goals and progress. This collaborative environment allows you to advocate for patients’ needs while leveraging the expertise of diverse team members. Effective collaboration not only improves outcomes but also supports seamless transitions across care settings, which is central to the role.

What are the key skills and qualifications needed to thrive as a complex care manager, and why are they important?

To thrive as a Complex Care Manager, you need a background in nursing or social work, clinical assessment skills, and experience in care coordination, often supported by a relevant degree and licensure (such as RN or LCSW). Familiarity with care management software, electronic health records (EHRs), and population health management tools is typically required. Strong interpersonal skills, problem-solving abilities, and cultural competence help you build trust and collaborate with patients, families, and multidisciplinary teams. These skills and qualities are crucial for delivering effective, patient-centered care and improving outcomes in populations with complex medical and psychosocial needs.

What is the difference between Complex Care Manager vs Care Coordinator?

AspectComplex Care ManagerCare Coordinator
CredentialsRN, LPN, or social work degree; certifications in case management often preferredVaries; often nursing, social work, or health administration background
Work EnvironmentHospitals, clinics, home health, or community settings managing complex casesPrimary care clinics, hospitals, or community health settings coordinating patient care
Employer & IndustryHealthcare providers, insurance companies, community health organizationsHospitals, clinics, health plans, community agencies
Search & Comparison IntentUnderstanding roles in managing complex patient needsLearning about care coordination and patient management

While both roles focus on patient care, a Complex Care Manager specializes in managing patients with complex, chronic conditions, often requiring advanced clinical skills. A Care Coordinator handles broader patient coordination across services, often with less emphasis on complex clinical management. Both roles are vital in healthcare but differ in scope and specialization.

What are the most commonly searched types of Complex Care jobs in Minnesota?

The most popular types of Complex Care jobs in Minnesota are:

Complex Care Manager jobs near you
Infographic showing various Complex Care Manager job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 21% Part Time, 7% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $55,197 per year, or $26.5 per hour.

Care Manager

Saint Louis Park, MN • On-site

Bluestone Physician Services
Outpatient Health Care • 201 - 500 employees
Learn more about Bluestone Physician Servicesexternal

$68K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Develop and manage individualized, comprehensive care plans for patients.

  • Coordinate hospital and rehab discharges to ensure seamless transitions and prevent readmissions.

  • Collaborate with healthcare providers, patients, and families to support care management and address social determinants of health.

Job description

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.
Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 14th year in a row! Bluestone also achieved Top Workplace USA 2021-2026! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.
Position Overview:
Focused on the 1:1 relationship and patient management. The Care Manager is a specialized, field-based care team member responsible for supporting the management of complex and chronically ill patients and behavioral health conditions within senior living communities. Serving as the primary link between the patient, the family, and the Primary Care Provider, this role ensures a single, unified care plan is executed. The Care Manager is accountable for optimizing patient outcomes, closing gaps in care, and reducing unnecessary hospitalizations for a complex, chronically ill population.
Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.
Location: This position is 90% field-based direct patient care, mainly throughout Minnetonka, Golden Valley, Edina, Plymouth, Orono, and St Louis Park areas.
Salary Range: $68,500 - $80,000. Salary commensurate with experience.
Responsibilities:
Care Coordination
  • Care Plan Development: Develop and manage individualized, comprehensive care plans that align with
    organizational standards and program requirements. Support patients and families with honest advance care
    planning discussions and goal setting.
  • Behavioral Health Management: Execute on CoCM model and implement specific behavioral health
    interventions.
  • Clinical Partnership: Collaborate directly with MDs, CNPs, and PAs to provide real-time observations and update
    care strategies based on the patient's evolving status.
  • Gaps-in-Care & Utilization Management: Proactively identify and close clinical and documentation gaps to
    support Value-Based Care (VBC) contracts, including ACO initiatives. Take accountability for meeting quality
    measures, optimizing performance benchmarks, and preventing unnecessary utilization to effectively manage
    the Total Cost of Care (TCOC).

Operational Excellence & Coordination
  • Transition Management: Lead the coordination of hospital and rehab discharges to ensure seamless transitions,
    focusing on the prevention of 30-day readmissions.
  • Acute Care Facilitation: Manage on-site acute visit coordination, including the facilitation of telehealth services
    to ensure timely clinical interventions.
  • Resource Optimization: Navigate and deploy community and organizational resources to support the patient's
    ability to remain in their home. Ensure patients are aligned with the most optimal Bluestone care management
    program available.

Community, Patient & Family Support
  • Education: Provide expert guidance to families and facility staff regarding dementia, mental health concerns, and
    the Bluestone care model.
  • Relationship Management: Serve as a point of care management contact, ensuring communication is streamlined and the patient and community experience is consistent.

Care Model Integrity
  • Care Model Adherence: Ensure all care management activities satisfy regulatory requirements.
  • Field-Based Efficiency: Maintain high-visibility presence within assigned communities (90% field-based)

Qualifications:
Education/Certification/Experience
  • Bachelor's degree or higher preferred. Licensed personnel preferred - LPN, RN, or Social Worker.
  • 3-5 years of experience in value-based care, population health, case management, care coordination and/or
    discharge planning.
  • Experience in behavioral health preferred.

Knowledge/Skills/Abilities
  • Knowledge and experience with Assisted Living and Memory Care communities
  • Ability to work independently with excellent time-management and organizational skills
  • Ability to maintain professional relationships members of the care team
  • Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
  • Advanced-level of computer proficiency with email, fax, word processing, spreadsheets, and databases
  • Strong technical skills and experience with EHRs preferred
  • Demonstrated compatibility with Bluestone's mission and operating philosophies
  • Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Materials Insurance
  • Company paid Life Insurance
  • Company paid Short and Long-term Disability
  • Health Savings Account (with employer contribution)
  • Flexible Spending Account (FSA)
  • Retirement plan with 4% matching contributions
  • Nine (9) paid holidays for office closures plus on (1) floating holiday
  • Three weeks (15 Days) Paid Time Off (PTO)
  • Mileage reimbursement program for field employees
  • Company sponsored cell phone, laptop and scrubs
  • Regular business hours

Pay Transparency
$68,500-$80,000 USD

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