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Complete Call Solution Jobs (NOW HIRING)

SOSi

Call Agent

$15.25 - $20.25/hr

We deliver tailored solutions, tested leadership, and trusted results to enable national security ... Complete SOSi provided Day Zero Training * Complete Customer Registration Intake Training (two ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

SOS International LLC

Call Agent

Reston, VA · On-site

$15.50 - $20.50/hr

We deliver tailored solutions, tested leadership, and trusted results to enable national security ... Complete SOSi provided Day Zero Training * Complete Customer Registration Intake Training (two ...

Mazzella Companies

Account Manager

Williston, ND · On-site

Utilize the Company's customer relationship management system to maintain complete call records ... solutions and as one of the only true crane to floor providers through our Sell It All approach

GLISS

Be Seen First

Upholsterer I

Newberg, OR · On-site

$20.20/hr

... Solutions is hiring Upholsterers for a respected manufacturing company in Newberg, Oregon. If you ... Call to Schedule: Once your application is complete, call to schedule an interview. Note:

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GoodLeap

Customer Care Advisor

Roseville, CA

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

GoodLeap

Customer Care Advisor

Roseville, CA · On-site

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

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How much do complete call solution jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for complete call solution in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.
Infographic showing various Complete Call Solution job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.
Call Agent

Call Agent

SOSi

Remote

$15.25 - $20.25/hr

Other

Posted 25 days ago

Job description

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
*** This position is contingent upon contract award ***
The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster activity. Call Agents will be taking calls, in a ready state to take calls, after call work, 30-minute pre-shift, or directly involved in coaching or training. Call Agents perform the call center supported registration process, provide applicable referrals, and address follow-up questions from survivors.
This is an Independent Contractor position. The Call Agent will be scheduled to work 8 hours a day for 40 hours a week. This will be shift work up to 0100 in the morning and include weekends and holidays.
ESSENTIAL JOB TASKS
  • Must be a US Citizen or Legal Permanent Resident (a/k/a "green card holder")
  • Must be a resident of the US or one of its territories
  • Successfully pass the DHS Employment Eligibility Verification (E-Verify) program.
  • Pass a USG Background Check
  • Handle all calls with tact and diplomacy, demonstrate good listening skills, and empathy, while accurately recording information in the Government's computerized database.
  • Fluent in both English and Spanish
  • Complete SOSi provided Day Zero Training
  • Complete Customer Registration Intake Training (two consecutive 8-hour sessions)
  • When Scheduled complete Customer Helpline Training (four consecutive 8-hour sessions)
  • Work hours as scheduled and realize this may include weekends and holidays
TRAINING
  • SOSi will provide Day Zero Training to complete the six required training certificates
    • Security Awareness Training (SAT)
    • Unauthorized Disclosure of Classified or Unclassified Information (UIC)
    • Operational Security Awareness Brief (OPSEC)
    • Insider Threat Training (ITT)
    • Privacy at DHS (PDHS)
    • Rules of Behavior (ROB)
FEMA will provide the necessary training for:
  • Registration Intake Training (two consecutive 8-hour training sessions)
  • Helpline Training (four consecutive 8-hour training sessions)
Qualifications
MINIMUM REQUIREMENTS
  • 1-2 years of related job experience
  • Fluent in English and Spanish
  • Must be a US Citizen
  • Must have lived in the US for 3 out the past 5 years
  • Basic data entry skills
  • Ability to pass an USG background investigation
  • Strong written and verbal communication skills
  • Must be able to work independently or within a team
Additional Information
WORK ENVIRONMENT
  • Work is at home
  • Requires periods of non-traditional hours including consecutive nights or weekends when necessary
  • Shift work is required as this is 7 days a week 365 days a year. This includes Holidays and weekends
WORKING CONDITIONS
  • Ability to work from home
  • Strong internet connection
  • Quit workspace free from interruptions and background noise

Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.

Apply