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Competitive Analysis Jobs in New Jersey (NOW HIRING)

Cheez

Product Manager @ Social app startup

Edison, NJ · On-site

Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...

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Competitive Analysis information

See New Jersey salary details

$46.2K

$94.6K

$137.6K

How much do competitive analysis jobs pay per year?

As of Sep 4, 2026, the average yearly pay for competitive analysis in New Jersey is $94,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $119,800.00 per year, depending on experience, location, and employer.

What is a competitive analysis?

A Competitive Analysis job involves researching and evaluating competitors to understand their strategies, strengths, and weaknesses. Professionals in this role analyze market trends, pricing, product offerings, and customer feedback to provide insights that help businesses stay competitive. They use data-driven tools and methodologies to assess industry positioning and recommend strategic decisions. Typically, this role is found in marketing, product development, and business strategy teams. Strong analytical skills, proficiency in market research, and strategic thinking are essential for success in this field.

What are the typical responsibilities and work environment for a competitive analysis professional?

Competitive Analysis professionals are primarily responsible for gathering and evaluating data on competitors’ products, market positioning, strengths, and weaknesses to inform business strategy. On a daily basis, you might research industry trends, analyze market reports, and present insights to marketing, sales, or product development teams. Most professionals in this role work in fast-paced environments, often as part of a larger strategy or marketing team, with significant cross-functional collaboration. Regular communication with leadership and other departments ensures that competitive intelligence directly supports decision-making and business growth. This position can offer strong opportunities for career advancement into broader strategic, product management, or leadership roles.

What are the key skills and qualifications needed to thrive in the competitive analysis position, and why are they important?

To thrive in competitive analysis, you need strong research, data interpretation, and strategic thinking skills, often supported by a background in business, marketing, or analytics. Proficiency with market research tools, data visualization platforms (such as Tableau or Power BI), and familiarity with CRM/sales intelligence software is highly valuable. Exceptional attention to detail, curiosity, and the ability to communicate complex findings clearly to stakeholders are important soft skills. These abilities allow you to uncover actionable insights and help your organization stay ahead in a dynamic market landscape.

What does a competitive analysis do?

A competitive analysis involves researching and evaluating competitors' strengths, weaknesses, products, and market positioning. For a professional in this role, it helps inform strategic decisions, identify market opportunities, and improve business or product offerings using tools like SWOT analysis and industry reports.

What are the most commonly searched types of Competitive Analysis jobs in New Jersey?

The most popular types of Competitive Analysis jobs in New Jersey are:

What are popular job titles related to Competitive Analysis jobs in New Jersey?

For Competitive Analysis jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Competitive Analysis jobs in New Jersey look for?

The top searched job categories for Competitive Analysis jobs in New Jersey are:

Competitive Analysis jobs near you
Infographic showing various Competitive Analysis job openings in New Jersey as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $94,599 per year, or $45.5 per hour.

Experience Optimization Specialist

Columbia Bank

Fair Lawn, NJ • On-site

$73K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Perform usability testing and analyze support case and competitive data to provide insights and recommend strategies for improving customer interactions and experiences.

  • Collaborate with cross-functional teams to develop and implement platform and service enhancements based on usability testing and customer feedback.

  • Develop employee readiness tools, such as job aids and FAQs, to support product and service rollouts and ensure employees are equipped to assist customers effectively.

Job description


Summary: The Experience Optimization Specialist will be integral in optimizing customer interactions and ensuring seamless user experiences across all platforms at Columbia Bank. This role will conduct usability testing and analyze support case and competitive data to provide insights to business line leaders and influence the organization to consistently enhance the client experience. By utilizing customer feedback, competitive analyses, and performance data, the Experience Optimization Specialist will collaborate with cross-functional teams to drive strategic improvements. Additionally, this individual will serve as a key positioning lead, responsible for developing employee readiness tools, such as job aids and FAQs, to support product and service rollouts and ensure that employees are well-equipped to assist customers effectively.

Job  Responsibilities:

Cross-Functional Collaboration & Customer Insight Reporting

  • Own assigned business lines and produce monthly scorecards with actionable insights and recommendations based on customer feedback, product performance, and service metrics.
  • Proactively recommend strategies to business line leaders that drive customer satisfaction, retention, and business growth.
  • Collaborate with cross-functional teams on strategic implementations, ensuring experiences are designed with the customer top of mind.
  • Perform regular reviews of customer support cases to ensure inquiries are resolved in a timely manner, and at a high level of customer service.

Platform & Service Enhancement

  • Regularly conduct usability testing with a focus on enhancing digital platforms and improving user experience across all customer touchpoints.
  • Present findings to product, digital, and other internal teams to recommend and implement improvements.

CX Strategy Development & Competitive Analysis

  • Develop annual client experience strategies that enhance the customer journey, ensuring alignment with business goals and customer expectations. 
  • Conduct competitive analyses to identify industry trends and best practices. 
  • Collaborate with internal teams to foster a culture of continuous improvement. Influence others to integrate customer-centric thinking into product and service offerings.

Employee Training & Readiness

  • Collaborate with internal departments to develop employee readiness tools, such as job aids and FAQs, to support product and service rollouts.
  • Ensure employees are equipped with the necessary tools and knowledge to effectively communicate changes and improvements to customers

Other Duties as Assigned

  • Perform any other related duties or projects as assigned to support the overall success of the Client Experience department.

Required

  • Bachelor’s degree in business, strategy, data analytics, communications, user experience (UX), or a related field (other relevant degrees also considered).
  • Four or more years of experience in customer experience, user experience, digital, data analytics or a similar role, preferably in banking or financial services.
  • Experience with usability testing, analyzing data, and influencing cultural behavior.
  • Strong understanding of customer journey mapping, CX strategy development, and user experience best practices.
  • Experience with support and customer relationship management tools (i.e., Salesforce).
  • Proficient in Microsoft Excel and PowerPoint for reporting and presenting insights.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Strong analytical skills with the ability to synthesize data into actionable insights.
  • Highly customer-focused with a passion for improving customer experiences.
  • Strong problem-solving skills with the ability to think strategically and analytically.
  • Adaptable and able to work in a fast-paced, dynamic environment.
  • Detail-oriented, organized, and self-motivated.


Columbia Bank offers the following benefits:

  • Medical, Dental, Vision and Rx which are contributory.
  • Bonus programs.
  • Employee Stock Option Program (ESOP).
  • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
  • Paid Time Off (PTO) which includes Personal and Vacation Time.
  • Paid Sick Time.
  • Bank Holidays.
  • Employees may participate in the 401k program.


Schedule:

  • This role is eligible for a hybrid schedule: 3 days in the office and 2 days work from home, based on business needs. This arrangement may change without notice.