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Compass Touchpoint Jobs in Florida (NOW HIRING)

Compass Group

HUMAN RESOURCE MANAGER

Jacksonville, FL · On-site

As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...

Compass Group

TRASH TECHNICIAN

Miramar Beach, FL · On-site

$18/hr

As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...

Compass Group

FOOD SERVICE UTILITY

Saint Johns, FL · On-site

$16/hr

As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...

Compass Group

TRASH TECHNICIAN

Pensacola, FL · On-site

$15/hr

As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...

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All JobsCompass Touchpoint JobsCompass Touchpoint Jobs in Florida

Compass Touchpoint information

See Florida salary details

$7

$23

$51

How much do compass touchpoint jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for compass touchpoint in Florida is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.60 and $28.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Compass Touchpoint Associate, and why are they important?

To thrive as a Compass Touchpoint Associate, you need a solid understanding of food service operations, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and sometimes certifications like ServSafe are typically required. Outstanding customer service, teamwork, and adaptability are crucial soft skills in this role. These skills and qualities help ensure efficient service, customer satisfaction, and compliance with health and safety standards in a fast-paced environment.

What are Compass Touchpoint roles?

Compass Touchpoint roles refer to positions within Compass Group, a leading food and support services company, that focus on client and customer interaction points, particularly in healthcare and hospitality environments. These roles often involve tasks like food service, catering, concierge, and facilities management, ensuring a positive experience at every customer 'touchpoint'. Employees in these roles are trained to provide high-quality service and support, emphasizing safety, hospitality, and efficiency. Compass Touchpoint positions can range from entry-level service staff to managerial roles, all working together to enhance client satisfaction.

What are some common challenges faced by Compass Touchpoint team members, and how can they be overcome?

Compass Touchpoint team members often work in fast-paced environments where they handle multiple client or guest interactions daily. A common challenge is balancing efficiency with personalized service, especially during peak times. Building strong communication skills and staying well-organized can help manage these demands effectively. Additionally, Compass Touchpoint teams typically collaborate closely with various departments, so being proactive and adaptable is key to ensuring smooth operations and excellent customer experiences.

What is the difference between Compass Touchpoint vs Customer Service Representative?

AspectCompass TouchpointCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer engagementHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, or service locationsCall centers, retail stores, or office settings
Employer & Industry UsageTelecommunications, retail, hospitalityRetail, telecommunications, banking, and service industries
Common Search & ComparisonCustomer engagement, client interaction, service supportCustomer support, client service, help desk

Both roles focus on customer interaction, but Compass Touchpoint often emphasizes proactive engagement and client experience management, while Customer Service Representatives primarily handle inquiries and issue resolution. Understanding these differences helps job seekers find the right fit in customer-focused roles.

Compass Touchpoint jobs near you
Infographic showing various Compass Touchpoint job openings in Florida as of June 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,666 per year, or $23.9 per hour.

Director of Dining Services I

Compass Group

Panama City, FL

$80K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,056 frontline employees who took The Breakroom Quiz

291st of 426 rated business services

Job description

Salary: $80,000 - $89,000

Other Forms of Compensation:  

Pay Grade: 14 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Job Summary:

Working as a Director of Dining Services, you are responsible for overseeing day-to-day operations for a dining account.  You will manage and lead a team of associates.  You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality.  Additionally, you will be responsible for the following:

Key Responsibilities:  

  • Maintain excellent relationships with customers, guests and client as well as other departments
  • Work with the Chef and management team in creating menus and providing top quality food
  • Oversee all P&L and budgeting as it pertains to the account
  • Roll out new culinary programs 

Preferred Qualifications:

  • BS, Hospitality or Culinary degree preferred
  • Three to five years of foodservice operation experience
  • High volume production and catering experience is essential
  • Previous experience managing a budget
  • Desire to learn and grow with a top notch foodservice company

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1538460

TouchPoint

Caitlin Pham

[[req_classification]] 

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