... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
... Compass One patient satisfaction strategies Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends ...
Float Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * Hospitals and healthcare systems * Senior ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
SUITES SUPERVISOR
Bristol, TN · On-site
$16.50/hr
Minimum of one year leadership experience. * Ability to lift up to 20 lbs. * Ability to walk and stand for up to 12 hours. Apply to Levy today! Levy is a member of Compass Group USA Click here to ...
Single Site Dietitian
Elizabethton, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Single Site Dietitian
Elizabethton, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Clinical Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Clinical Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
New
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
New
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Float Dietitian
Johnson City, TN · On-site
$60K - $70K/yr
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Clinical Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
Clinical Dietitian
Johnson City, TN · On-site
Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: * * Hospitals and healthcare systems * Senior ...
RUNNER
Bristol, TN · On-site
$12/hr
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass ... Are you looking for a job with competitive wages, one in which you can learn and grow and be a part ...
RUNNER
Bristol, TN · On-site
$12/hr
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass ... Are you looking for a job with competitive wages, one in which you can learn and grow and be a part ...
Compass One information
What is a Compass One?
A Compass One job refers to a position within Compass One Healthcare, which provides support services like food and environmental services in hospitals and healthcare facilities. Employees work in various roles, including food service, housekeeping, and patient transportation, to enhance the healthcare experience. These jobs offer opportunities for career growth, training, and meaningful work in a healthcare setting.
What are the key skills and qualifications needed to thrive in the Compass One position, and why are they important?
To thrive as a Compass One team member, you typically need experience in hospitality, food service, environmental services, or facilities management, often accompanied by a high school diploma or equivalent. Familiarity with industry-standard cleaning equipment, food preparation tools, or hospitality management systems may be necessary, and certain positions may require ServSafe or OSHA certifications. Strong customer service, teamwork, and communication skills help employees create positive experiences for clients and guests. These abilities are crucial for meeting quality standards in fast-paced environments and ensuring client satisfaction within Compass One's service-focused operations.
What are the common career growth opportunities for employees with Compass One?
Compass One offers a wide range of career advancement options across hospitality, food service, and environmental services. Many entry-level employees have the chance to move into supervisory, management, or specialized technical roles through on-the-job training and mentorship programs. The company values internal promotion and often supports professional development through certification courses and leadership workshops. If you’re looking to build a long-term career in service, Compass One provides a supportive environment with clear paths for upward mobility.
Full-time, Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Compass Group rating
6.4
Based on 1,099 frontline employees who took The Breakroom Quiz
350th of 500 rated business services
Job description
- We are hiring immediately for a Manager, Patient Experience.
Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Job Summary:
Working as the Regional Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores. You will also monitor all matters relating to account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals, and future business growth plans.
Key Responsibilities:
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance
Maintains and supports client satisfaction at a level that ensures account retention
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Conducts frequent on-site audits of high incentive/high risk accounts to confirm implementation of Compass One patient satisfaction strategies
Connects with National Director, Patient Experience and the other Regional Patient Experience Managers regularly to discuss obstacles, national trends, national efforts, region goals, and progress
Assist with Sales VP and/or Sales Directors in the bid and selling process as required
Visit selected priority accounts on a regular basis to ensure that a sharing and exchange of ideas and experiences occurs
Assists in the HR planning process to support implementation of strategies and tactics including proper staffing levels
Interviews and assists in the selection of on-site Patient Experience leaders
Works with on-site management team to develop the region's patient satisfaction plan for customer service initiatives and ensures its successful implementation
Coaches and evaluates on-site Patient Experience Managers; provides continuous feedback on performance and applies appropriate developmental tools to assist in their individual growth
Preferred Qualifications:
Bachelor’s Degree in healthcare administration, hospitality, hotel and restaurant, and/or business or equivalent combination of education and experience
5-7 years experience in service-oriented operations; hospitality and/or healthcare experience preferred
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Fiscal and budgetary skills
BENEFITS FOR OUR TEAM MEMBERS
- Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
What Compass Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US