Customer Success Manager
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$26 - $28/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$26 - $28/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$30 - $35/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$30 - $35/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Huntsville, AL · On-site
Develop logistics products to support NG and the Army customer. Perform task and requirements for ... COMPASS * Visual SESAME * Powerlog-J, or similar tool * Agile Engineering * Participating in ...
Huntsville, AL · On-site
Develop logistics products to support NG and the Army customer. Perform task and requirements for ... COMPASS * Visual SESAME * Powerlog-J, or similar tool * Agile Engineering * Participating in ...
Huntsville, AL · On-site
Develop logistics products to support NG and the Army customer. Perform task and requirements for ... COMPASS * Visual SESAME * Powerlog-J, or similar tool * Agile Engineering * Participating in ...
Huntsville, AL · On-site
Develop logistics products to support NG and the Army customer. Perform task and requirements for ... COMPASS * Visual SESAME * Powerlog-J, or similar tool * Agile Engineering * Participating in ...
San Diego, CA · On-site
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
San Diego, CA · On-site
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
Sag Harbor, NY · On-site
$24 - $27/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
San Diego, CA · On-site
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
San Diego, CA · On-site
$27 - $30/hr
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A ...
$34.5K - $43.3K
6% of jobs
$43.3K - $52.1K
13% of jobs
$55.8K is the 25th percentile. Wages below this are outliers.
$52.1K - $61K
15% of jobs
The median wage is $68.1K / yr.
$61K - $69.8K
20% of jobs
$69.8K - $78.6K
12% of jobs
$86.7K is the 75th percentile. Wages above this are outliers.
$78.6K - $87.4K
11% of jobs
$87.4K - $96.2K
8% of jobs
$96.2K - $105K
6% of jobs
$105K - $113.9K
4% of jobs
$113.9K - $122.7K
3% of jobs
$122.7K - $131.5K
2% of jobs
$34.5K
$76.3K
$131.5K
| Aspect | Compass Logistics | Freight Coordinator |
|---|---|---|
| Required Credentials | High school diploma, logistics or supply chain certification often preferred | High school diploma, logistics or transportation certification beneficial |
| Work Environment | Office-based, coordinating shipments and managing logistics operations | Office and warehouse settings, coordinating freight shipments and tracking |
| Employer & Industry Usage | Logistics companies, freight carriers, supply chain firms | Shipping companies, freight brokers, transportation firms |
| Common Search & Comparison | Yes | Yes |
Compass Logistics and Freight Coordinators both work within the logistics and transportation industry, focusing on coordinating shipments and managing freight. While Compass Logistics often involves broader supply chain management, Freight Coordinators typically focus on scheduling, tracking, and ensuring timely delivery of freight. Both roles require similar certifications and are employed in similar environments, making them common points of comparison for job seekers in logistics.

As a Customer Success Manager, AKA "Agent Experience Manager", you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
Note: This role is 100% in-office. 4 days a week out of our Cardiff Office (1953 San Elijo Ave) and 1 day a week out of our Rancho Santa Fe Office (16909 Via de Santa Fe).
At Compass You Will:
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
What We're Looking For:
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or remote training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Compensation:
The expected base pay for this position is $27.00 - $30.00 /hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements.