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Company Forte Jobs (NOW HIRING)

AVI Systems

Service Delivery Coordinator

Denver, CO · On-site

$19.25 - $25.75/hr

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Service Delivery Coordinator plays a pivotal role within FORTÉ by serving as ...

AVI Systems

Service Delivery Coordinator

Denver, CO · On-site

$24 - $30/hr

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Service Delivery Coordinator plays a pivotal role within FORTÉ by serving as ...

AVI Systems

Associate AV Installation Technician

Fargo, ND · On-site

$20.25 - $27/hr

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. What You Will Be Doing You would support FORTÉ's clients directly by assisting ...

AVI Systems

Audio-Visual Installation Technician

Round Rock, TX · On-site

$21.50 - $28.75/hr

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. What You Will Be Doing You would support FORTÉ clients directly by assisting with ...

AVI Systems

Area Vice President

Phoenix, AZ · On-site

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. As Area Vice President, the individual who will succeed in increasing the ...

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Company Forte information

What is the difference between Company Forte vs Company Analyst?

AspectCompany ForteCompany Analyst
Required CredentialsBachelor's degree, strong communication skills, industry-specific knowledgeBachelor's degree, analytical skills, industry knowledge, sometimes certifications
Work EnvironmentCorporate offices, client meetings, project managementData analysis, reporting, meetings, collaborative teams
Employer & Industry UsageUsed across various industries for client relations and project supportCommon in finance, consulting, and corporate sectors for data-driven roles

Company Forte and Company Analyst roles often overlap in industry and skills, but Company Forte typically emphasizes client interaction and project coordination, while Company Analysts focus more on data analysis and reporting. Both roles require relevant education and industry knowledge, but their daily tasks and focus areas differ.

Infographic showing various Company Forte job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

FORTE OPENING SOLUTIONS

Jefferson City, TN • On-site

$14 - $19/hr

Other

Posted 6 days ago

Forte Opening Solutions rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration.
This position is primarily in office, with limited flexibility for remote work as approved and based on business needs. These roles require in-person participation for activities that benefit from physical presence, including team alignment, hands-on tasks, training, customer needs, and cross-department coordination.
In-Office Work Expectations
• Work remotely on designated days while performing responsibilities that can be completed independently and digitally.
• Attend on-site workdays for collaboration, team meetings, project discussions, training, and operational tasks requiring physical presence.
• Participate in face-to-face interactions that support stronger communication, problem-solving, and cross-functional alignment.
• Maintain consistent communication with leadership and peers across both in-office and remote environments.
• Demonstrate flexibility to adjust on-site days when business needs arise (e.g., staffing needs, escalations, or project milestones).
• Uphold all workplace standards, confidentiality requirements, and security protocols both on-site and remotely.
Key Responsibilities
• Answer incoming phone calls professionally and maintain phone metrics and KPIs.
• Provide concierge-level service to assigned top-level Forte A accounts.
• Resolve customer requests including samples, order documents, inquiries, and account updates.
• Demonstrate strong knowledge of product complexity and e-tools.
• Execute proper internal escalation when needed.
• Build professional relationships with customers and Territory Sales Managers.
• Ensure timely and thorough issue resolution.
• Handle stressful situations and difficult customers calmly and professionally.
• Research, document, and resolve customer complaints of medium to high complexity.
• Assist with basic DoorBuilder estimating and order entry questions.
• Collaborate with team members to share knowledge.
• Maintain phone and email quality evaluation scores of 90% or higher.
• Perform other duties as assigned.
Education
• High school diploma or equivalent required
• Associate degree or higher preferred
Experience
• Minimum 3-5 years of previous experience in customer service. Relevant experience in manufacturing, call center or building supplies industry preferred
• Must be flexible to work overtime as required at the discretion of the company

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