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Community Outreach Support Worker Jobs (NOW HIRING)

FACCES

Community Outreach Director

Columbus, OH

... supported. Responsibilities: Build, Connect, Inspire * Design and execute strategic community ... Track and evaluate outreach metrics to measure impact and inform future strategies. * Promote the ...

Premier Health

EMS OUTREACH SUPPORT

Dayton, OH · On-site

... working environment o Assists with orientation of new personnel o Receptive to change in work ... the community, apply now to join Premier Health as an EMS Instructor Emergency Medical. Your ...

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Community Outreach Support Worker information

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How much do community outreach support worker jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for community outreach support worker in the United States is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Community Outreach Support Worker vs Community Service Coordinator?

AspectCommunity Outreach Support WorkerCommunity Service Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social work or counselingHigh school diploma; often requires certifications in social services or case management
Work EnvironmentCommunity settings, outreach events, client homesOffice-based, community agencies, program planning
Employer & Industry UsageNonprofits, social service agencies, healthcare organizationsGovernment agencies, nonprofits, social service organizations
Common Search & Comparison IntentUnderstanding roles, qualifications, and job dutiesComparing responsibilities, credentials, and work scope

While both roles focus on supporting community members, the Community Outreach Support Worker primarily engages directly with clients in outreach settings, whereas the Community Service Coordinator manages programs and coordinates services within organizations. Both roles often require similar certifications and work in community-focused environments, but their daily responsibilities and scope differ.

How do I get into community outreach support worker?

To become a community outreach support worker, candidates typically need a high school diploma or equivalent, along with strong communication and interpersonal skills. Relevant experience in social services, volunteering, or related fields can be beneficial, and some positions may require certifications such as CPR or first aid. Gaining knowledge of community resources and developing cultural competency can also improve job prospects.

What is the role of a community outreach support worker?

A community outreach support worker helps connect individuals and groups to resources and services within the community. They often engage in outreach activities, provide support, and collaborate with organizations to address community needs, requiring strong communication and interpersonal skills. The role may involve working with diverse populations and maintaining documentation of interactions.

What cities are hiring for Community Outreach Support Worker jobs?

Cities with the most Community Outreach Support Worker job openings:

What states have the most Community Outreach Support Worker jobs?

States with the most job openings for Community Outreach Support Worker jobs include:

What are popular job titles related to Community Outreach Support Worker jobs?

For Community Outreach Support Worker jobs, the most frequently searched job titles are:

Community Outreach Supervisor

Manhattan, NY • Hybrid

MetroPlusHealth
Insurance Services • 1 - 5K employees
Learn more about MetroPlusHealthexternal

$70K - $80K/yr

Full-time

Re-posted 3 days ago

Key responsibilities

  • Oversee the Community Outreach Team to ensure effective care engagement and support for members.

  • Supervise staff conducting SNP enrollment, facilitate enrollment processes, and monitor team performance.

  • Conduct face-to-face and telephonic case management support, including in-field monitoring and deployment of team members.

MetroPlusHealth rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

277th of 315 rated insurance

Job description

Position Overview
Under the supervision of the Director of Care Management, Partnership in Care, with some latitude for professional judgement and independent decision making, the Community Outreach Supervisor will oversee the Community Outreach Team. This team will work collaboratively with staff conducting telephone care management to ensure that members experiencing challenges with care engagement are actively outreached in support of their return to care; they will also focus on supporting Medicaid and HARP members living with HIV with SNP enrollment and Medicaid recertification. Since some of the staff on the team will serve as facilitated enrollers, they will also supervise facilitated enrollment processes.

Scope of Role & Responsibilities

  • Provide care coordination, monitoring and follow-up for members with poor care engagement. Conduct face-to-face and telephonic case management support.
  • Provide daily supervision of the Community Outreach Team. Conduct in-field monitoring of staff on a weekly basis
  • Oversee the appropriate deployment of the Community Outreach Team to inpatient facilities, communitybased HIV clinics, and residential settings as needed to support members to return to care.
  • Supervise certified staff conducting SNP enrollment, overseeing the facilitated enrollment process.
  • Conduct trainings and workflow review with Community Outreach Team.
  • Monitor key performance indicators and outcomes for this team including, but not limited to, staff productivity, compliance with ACM model activities, return to care, viral load suppression, and HIV SNP enrollment, Medicaid recertification.
  • Implement logistical support technology and reports as needed to optimize personnel in the face of many needed in-person visits.
  • Ensure that the Community Outreach Team is implemented based on the outlined work plan. Monitor all the goals and objectives identified within the work plan.
  • Participate in the development, implementation and evaluation of quality improvement and performance improvement initiatives related to the Community Outreach Team including community-based outreach.
  • Attend community meetings/trainings, as needed.

Required Education, Training & Professional Experience

  • Bachelor’s Degree from an accredited college in Healthcare, Public Health, Public Administration, or related fields.
  • 5+ years of experience working in a managed care, hospital, or CBO setting including 1-3 years of supervisory experience.
  • Proficiency with Microsoft Office products is required.
  • Must be comfortable conducting home visits and outreach in diverse settings by themselves
  • Experience and knowledge of Managed Care plan operations of Health Services administration is preferred
  • Knowledge of concerns of persons living with HIV is preferred
  • Bilingual (English/Spanish) is preferred. Fluency in other languages is welcomed.


Professional Competencies

  • Data analysis and reporting skills.
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Excellent interpersonal, organizational communication, and analytical skills.

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#MHP50

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