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Community Centre Operator Jobs (NOW HIRING)

Duke Health

Communication Center Operator

Durham, NC · On-site

... community. No matter where your talents lie, join us and discover how we can advance health ... Position Title: Communications Center Operator Hours - Fri, Sat, Sun, Mon - 7am-6pm The ...

ASG

Contact Center Operator

Boston, MA · On-site

$18/hr

... Center Operator to join our award-winning team ... We are looking for a self-motivated, community-oriented, and thoughtful professional who will ...

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How much do community centre operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for community centre operator in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

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For Community Centre Operator jobs, the most frequently searched job titles are:

Call Center Operator

Hilo, HI • On-site

West Hawaii Community Health Center
Health Care and Social Assistance • 11 - 50 employees
Learn more about West Hawaii Community Health Centerexternal

Other

Posted 28 days ago

Job description

Join Our Team as a Call Center Operator!
Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!
Position Summary:
As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service.
Key Responsibilities:
  • Answer a high volume of inbound calls promptly and courteously.
  • Screen calls and connect callers to the appropriate departments or individuals.
  • Provide general information about our programs, functions, and services.
  • Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
  • Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
  • Maintain daily records of patient calls and encounters.
  • Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
  • Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
  • Register new patients and update registration information for existing patients.
  • Collect and update personal, demographic, health, and insurance information accurately in the patient's chart.
  • Follow department protocols in handling difficult, angry, or disruptive callers.
  • Participate in ongoing customer service, telephone, and software skills training.
Requirements:
  • High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
  • Basic knowledge of general office procedures including filing, copying, and faxing.
  • Ability to use a computer to enter patient data and retrieve information.
  • Ability to work on multiple tasks within established deadlines.
  • Ability to work under the direction of a Manager and follow instructions.
  • Initiative to resolve patient concerns and problems.
  • Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
  • Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.

Why Join Us?
At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.
Apply Today!
If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!

Apply