Community Case Manager Jobs in Troy, TN (NOW HIRING)

Job Title: Chronic Disease Manager RN
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)
Travel: 0-15%

Qualifications:

• Associate's degree in a related field required; Bachelor's degree preferred
• Current RN license in the appropriate state required
• Minimum of 1 year of experience in a medical facility, with prior case management experience preferred
• Proficiency in Microsoft Word, Excel, and electronic record-keeping systems
• CPR and TB certification at the time of hire, renewed annually
• Valid driver's license and reliable transportation

Job Summary:
Discover a rewarding career at Arcare. We are seeking a skilled, compassionate, and detail-oriented Chronic Disease Case Manager RN to join the Arcare team. In this role, you will provide critical education and case management support to primary care patients and clients living with chronic diseases, including those with HIV. By collaborating with medical providers, care teams, and community resources, you will ensure patients receive personalized, comprehensive care to manage their conditions effectively.

The ideal candidate will demonstrate strong communication and organizational skills, the ability to navigate complex healthcare needs, and a passion for empowering patients to achieve better health outcomes. This position offers an opportunity to make a meaningful impact while working collaboratively within a supportive team environment.

Key Responsibilities:

• Develop individualized Medical Services Plans for patients within 30 days of enrollment, updating them based on acuity and care standards.
• Provide ongoing case management and education on chronic disease management, including medication adherence, health maintenance, and disease prevention.
• Coordinate with healthcare providers and community resources to support patient care.
• Conduct patient monitoring through phone, telehealth, secure messaging, or in-person interactions.
• Document patient interactions, progress notes, and care plans in the CAREWare database and other systems.
• Participate in case conferences, outreach events, and training sessions to enhance care delivery.
• Educate patients and families about self-management goals, healthy behaviors, and available support services.
• Collaborate with federal, state, and local agencies to maximize resources and achieve program development goals.
• Support team members with patient care tasks, quality improvement initiatives, and special projects as needed.

Skills & Attributes

• Exceptional communication and relationship-building skills to connect with diverse populations
• Strong organizational and time-management abilities to manage multiple priorities
• Analytical thinking and problem-solving capabilities to address patient care challenges
• Ability to work both independently and collaboratively within a team
• Commitment to patient-centered care, cultural sensitivity, and continuous learning

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.

No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)

Company-paid employee medical, dental, and vision insurance

Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment

Company-paid life insurance and long-term disability coverage

96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee's birthday.

401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment

Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee's position and job duties

Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee's position and job duties

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance:
If you need assistance with the application process, please email humanresources@arcare.net.

Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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