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Community Blood Center Jobs in Appleton, WI (NOW HIRING)

Plasma Center EMT-I

Appleton, WI ยท On-site

$22.80 - $31.35/hr

... blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor ... local community as indicated by EHS or Medical Affairs. What You Bring to Takeda High school ...

Plasma Center EMT-A

Appleton, WI ยท On-site

$22.80 - $31.35/hr

... blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor ... local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school ...

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Community Blood Center information

See Appleton, WI salary details

$9

$25

$61

How much do community blood center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for community blood center in Appleton, WI is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $25.15 per hour, depending on experience, location, and employer.

What is a community blood center?

A Community Blood Center is a facility that collects, tests, processes, and distributes blood and blood components to hospitals and healthcare providers in a specific region. These centers organize blood drives, recruit donors, and ensure a safe and steady supply of blood for patients in need, such as those undergoing surgery, cancer treatments, or emergencies. Community Blood Centers play a crucial role in supporting public health by maintaining adequate blood supplies and promoting the importance of blood donation.

What are the key skills and qualifications needed to thrive as a community blood center professional?

To thrive as a Community Blood Center professional, you need a background in healthcare, phlebotomy, or laboratory science, often supported by relevant certifications such as Certified Phlebotomy Technician (CPT) or medical technologist credentials. Familiarity with blood collection equipment, donor management systems, and laboratory information systems is typically required. Strong interpersonal skills, attention to detail, and the ability to work calmly under pressure help ensure donor safety and positive experiences. These competencies are crucial for maintaining high standards of donor care, blood quality, and operational efficiency in a lifesaving environment.

What are some common challenges faced by staff at a community blood center, and how can they be managed?

Staff at a Community Blood Center often face challenges such as meeting blood donation targets, managing donor recruitment and retention, and handling urgent requests from hospitals. Balancing administrative duties with direct donor interaction can also be demanding. To manage these challenges, team members typically work closely together, utilize donor management software, and participate in ongoing training to stay updated on best practices. Collaboration, clear communication, and community outreach are key to overcoming these obstacles and ensuring a steady, safe blood supply.

What is the difference between Community Blood Center vs Blood Bank Technician?

AspectCommunity Blood CenterBlood Bank Technician
CredentialsTypically requires a high school diploma or equivalent; some roles may need certification in phlebotomy or medical assistingRequires an associate degree or certification in medical laboratory technology; phlebotomy certification often preferred
Work EnvironmentNon-profit setting, mobile blood drives, donation centersHospital or laboratory setting, processing and testing blood samples
Employer & IndustryNon-profit healthcare organizations, community outreachHospitals, diagnostic laboratories, blood banks
Common Search & ComparisonCommunity Blood Center vs Blood Bank Technician

While both roles involve blood collection and processing, Community Blood Centers focus on donor recruitment and mobile collections, whereas Blood Bank Technicians primarily handle blood testing and processing in laboratory settings. Understanding these differences helps clarify career paths and job expectations in the blood donation and processing industry.

What are popular job titles related to Community Blood Center jobs in Appleton, WI?

For Community Blood Center jobs in Appleton, WI, the most frequently searched job titles are:

What cities near Appleton, WI are hiring for Community Blood Center jobs?

Cities near Appleton, WI with the most Community Blood Center job openings:

Infographic showing various Community Blood Center job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,382 per year, or $25.2 per hour.

Contact Center Representative

COMMUNITY BLOOD CTR INC

Appleton, WI โ€ข On-site

$17 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Are you passionate about helping others and making a real difference in your community? Join a team dedicated to saving lives every single dayโ€”thatโ€™s what working at The Community Blood Center (CBC) is really all about. Weโ€™re looking for a dedicated and detail-oriented professional to support our lifeโ€‘saving mission. If you thrive in a fastโ€‘paced environment and want to contribute to a meaningful cause, weโ€™d love to hear from you!

JOB SUMMARY:

Manages inbound and outbound calls, updates donor records, checks voicemails and text messages, and follows established calling procedures. Routes specialized calls to the appropriate departments and promotes programs, services, and special blood needs. Assists donors with the Lifesaver Rewards Program, gift card questions, The Community Blood Center App, and other internal initiatives. Trains team members on program details and supports problem solving.

This position ensures accurate information, excellent donor service, and strong coordination across internal departments. The representative maintains the highest standards of professionalism, accuracy, donor care, and confidentiality while contributing to the overall success of the blood collection operation.

SCHEDULE:
  • Fullโ€‘time position, 40 hours/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
  • Utilize CRM System to contact existing donors and schedule them in the most convenient locations or mobile blood drives.
  • Achieves individual performance expectations for appointments scheduled, show rate and customer service. Assists in achieving company goals for the fixed sites and mobiles.
  • Maintains standard operating procedure documents and updates as necessary with Team Lead and manager review.
  • Creates followโ€‘up communication for cancelled or rescheduled drives or donor center.
  • Promote and assist donors with the Lifesaver Rewards Program, Gift card questions, The Community Blood Center App and any other internal program. Train team members on program details and problem solving.
  • Use critical thinking to determine appropriate outcome of calls.
  • Provides information as requested; transfer call(s) to the appropriate CBC personnel and maintains high quality customer service.
  • Follows phone scripts as directed and incorporates all the key talking points used for call evaluations during conversations with donors.
  • Conducts special donor recruitment projects at various locations and distributes CBC information and other related duties as requested.
  • Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs, or directives upon assignment. Maintains jobโ€‘related skills by attending team meetings and training sessions and reading publications.
  • Performs other duties as directed.
JOB QUALIFICATION REQUIREMENTS:
  • This position requires a pleasant and polite telephone manner, must always perform job duties and responsibilities in a professional manner.
  • Maintain strict confidentiality of CBC and CBC donor information.
  • High-volume call center experience preferred (outbound experience strongly valued).
  • Strong communication skills and professional phone presence.
  • High attention to detail and ability to maintain record accuracy.
  • Ability to maintain call productivity targets.
  • Strong multiโ€‘tasking and prioritization skills.
  • Ability to work with confidential information.
  • Preferred, experience in healthcare, nonprofit, or blood donor services.
  • Preferred, familiarity with contact management systems and/or call center software.
  • Employees may occasionally be required to lift objects or materials weighing up to 25 pounds.
BENEFITS AND PERKS:

We take care of our team โ€” from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer:

  • Health, vision, and dental insurance coverage
  • Health Savings Account (HSA)
  • PTO/Sick Time
  • Paid holidays
  • 403(b) retirement savings plan with matching contributions
  • Employee Assistance Program
  • Discounted YMCA membership
  • Disability and life insurance
  • Regular employee forums and committees โ€” everyone on our team has a voice!
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