Commission Vice President Implementation Jobs in Springfield, MA

VICE PRESIDENT, FINANCE & CONTROLLER (REMOTE)

We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities.

The Vice President of Finance & Controller oversees the company’s accounting and financial operations, ensuring accurate reporting, compliance, and financial integrity across all business functions. This position manages the accounting team and leads the processes for financial close, audits, budgeting, and internal controls. The ideal candidate is a hands-on leader with strong technical accounting skills, a commitment to operational excellence, and the ability to support a dynamic, growing organization.

Key Responsibilities

Financial Close & Reporting

• Own the monthly, quarterly, and annual close process end-to-end, ensuring financials are accurate, complete, and delivered on a consistent, reliable timeline
• Establish and enforce a disciplined close calendar with clear deadlines, ownership, and review controls
• Review and approve all journal entries, accruals, and financial statements, ensuring they are fully supported and aligned with GAAP
• Identify breakdowns in the close process and implement improvements that increase accuracy, speed, and consistency
• Deliver financial reporting that is clear, explainable, and actionable for leadership

Reconciliations & Financial Integrity

• Ensure all balance sheet accounts are fully reconciled monthly, supported, and reviewed, with no aged or unexplained balances
• Build and enforce standardized reconciliation processes, including documentation, review, and approval workflows
• Investigate and resolve discrepancies across systems (GL, payroll, billing, bank activity) to ensure full alignment
• Maintain clear, accurate visibility into cash and financial position at all times

Treasury & Cash Management

• Own all treasury functions, including cash management, banking relationships, and liquidity oversight
• Monitor cash flow, forecast needs, and ensure sufficient funding across accounts and programs
• Oversee bank reconciliations, cash movement, and controls around disbursements and receipts
• Implement processes and controls that ensure security, accuracy, and visibility of all cash activity

Internal Controls & Compliance

• Develop, own, and continuously improve the company’s internal control environment across all financial operations
• Establish clear ownership, segregation of duties, and approval structures to reduce risk and ensure accountability
• Proactively identify control gaps and implement practical, sustainable solutions
• Ensure audit readiness at all times with clean documentation and support
• Serve as the primary lead for audits and regulatory reviews

Accounting Operations Ownership

• Own and oversee all accounting functions, including GL, AP, AR, payroll accounting, and financial reporting for all entities
• Take accountability and provide hands-on leadership for the quality, accuracy, and timeliness of all financial operations
• Ensure strong coordination between accounting, billing, payroll, and operations to support clean financial outcomes

Process Improvement & Technology

• Continuously evaluate and improve accounting processes using current technologies, automation, and best practices
• Make practical recommendations to leadership on tools, systems, and process changes that improve efficiency and control
• Partner with IT and operational teams to streamline data flow and eliminate system gaps
• Build scalable, repeatable processes that reduce manual work and reliance on individuals

Metrics, Dashboards & Profitability

• Develop and maintain dashboards, KPIs, and reporting tools that provide visibility into financial performance
• Create clear metrics around profitability, cost drivers, and operational efficiency
• Deliver insights that help leadership understand performance and make informed decisions
• Translate financial data into meaningful, usable information for both finance and non-finance stakeholders

Leadership, Team Management & Development

• Lead, manage, and develop the accounting team, establishing clear expectations, ownership, and accountability
• Train and mentor staff, strengthening technical skills, consistency, and performance over time
• Build a team that can execute a disciplined close, strong reconciliations, and reliable reporting
• Foster a culture of accountability, accuracy, and continuous improvement

Cross-Functional & External Communication

• Serve as a key financial partner across the organization, working closely with operations, leadership, and other departments
• Communicate financial information clearly and effectively to both internal and external stakeholders
• Participate in client-facing discussions as needed, representing the financial function with credibility and clarity
• Support leadership with insights, recommendations, and financial guidance.

Qualifications

Join Us

Benefits package:

When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:

Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.