Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Quick apply
Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Sales Operation Analyst
Eastvale, CA · On-site
Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds ... sales commission calculations. * Optimize sales workflows and customer onboarding SOPs for ...
Commission Shein Reviewer information
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$10.58 - $14.03
1% of jobs
$14.03 - $17.48
13% of jobs
$17.48 - $20.94
4% of jobs
$22.31 is the 25th percentile. Wages below this are outliers.
$20.94 - $24.39
18% of jobs
$24.39 - $27.84
14% of jobs
The median wage is $27.95 / hr.
$27.84 - $31.29
17% of jobs
$31.29 - $34.75
7% of jobs
$35.14 is the 75th percentile. Wages above this are outliers.
$34.75 - $38.20
12% of jobs
$38.20 - $41.65
8% of jobs
$41.65 - $45.10
5% of jobs
$45.10 - $48.56
1% of jobs
$10
$29
$48
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Sales Operation Analyst
Eastvale, CA • On-site
SwiftX Inc.
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 hours ago
Job description
1. Position Summary
We are looking for an analytical and execution-focused Sales Operations Specialist based in California to support SwiftX's rapid commercial growth. In this role, you will serve as the core bridge between Sales/BD, Commercial Strategy, and Regional Sorting Hubs (LAX, EWR, DFW, ORD, MIA, ATL, IAH). You will focus on sales data analytics, competitive intelligence , deal structuring/pricing, and sales strategy enablement,
2. Key Responsibilities
Requirements
Benefits
We are looking for an analytical and execution-focused Sales Operations Specialist based in California to support SwiftX's rapid commercial growth. In this role, you will serve as the core bridge between Sales/BD, Commercial Strategy, and Regional Sorting Hubs (LAX, EWR, DFW, ORD, MIA, ATL, IAH). You will focus on sales data analytics, competitive intelligence , deal structuring/pricing, and sales strategy enablement,
2. Key Responsibilities
- Sales Data Analytics & Forecasting:
- Build and maintain commercial analytics dashboards tracking daily parcel volume trends, conversion funnels, Customer Acquisition Cost (CAC), Lifetime Value (LTV), and revenue growth across major e-commerce accounts.
- Track client volume fluctuations and forecast capacity demands across regional hubs and linehaul routes.
- Sales Strategy & Competitive Benchmarking:
- Conduct market research and competitive intelligence on U.S. last-mile delivery competitors (e.g., UniUni, Gofo, OnTrac).
- Develop battlecards, sales enablement tools, and pitch materials for BD teams to highlight SwiftX's key differentiators (7/365 delivery, automated POD verification, zero surcharges).
- Pricing Operations & Deal Structuring:
- Partner with Commercial Strategy to review rate cards, custom tariff quotes, and margin thresholds across delivery zones (Zone 1-8).
- Ensure incoming deals comply with package size/weight limits (Length ≤ 40 in, Sum ≤ 71 in, Weight ≤ 30 lbs) and service terms.
- Sales Operations & CRM Governance:
- Oversee CRM pipeline hygiene, lead attribution, deal stage tracking, quota tracking, and sales commission calculations.
- Optimize sales workflows and customer onboarding SOPs for Strategic Key Accounts (SKA).
- Cross-Functional SLA & Performance Alignment:
- Monitor operational KPIs (ASCAN rate, SLA on-time rate, lost rate, first-attempt success rate) in collaboration with Hub Operations.
- Align pre-sale capacity commitments with regional hub throughput (e.g., LAX automated sorting hub capacity) to ensure seamless execution during peak seasons.
Requirements
- Experience: 3+ years of experience in Sales Operations, Sales Analytics, or Commercial Strategy within Logistics, Last-Mile Express, Freight Forwarding, or E-Commerce Supply Chain.
- Location: Based in California
- Technical & Data Skills: Advanced proficiency in SQL, Excel / Google Sheets (complex modeling, pivot tables), CRM platforms (Salesforce/HubSpot), and BI platforms (Tableau, Power BI, Looker).
- Domain Knowledge: Strong understanding of U.S. domestic parcel shipping, zone pricing structures, DIM weight factors, and cross-border e-commerce platforms (Temu, TikTok Shop, SHEIN).
- Language Skills: Professional fluency in English; bilingual proficiency in Mandarin Chinese is strongly preferred for effective cross-border communication.
Benefits
- Salary:70-90k
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD