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Remote PRN ProFee Multi specialty coder

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... Commission. *Accesses several systems via the computer to research the medical record when needed ... Communicates issues to the EW Clinical Coding Manager & Supervisor, as appropriate.*Must ...

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Participates in other Joint Commission activities as assigned by supervisor. Qualifications Doctor ... Must be able to engage in extensive travel as set forth above, including driving a car to remote ...

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Lead Generalist Supervisor (Remote)

Brighter Day Services

Baltimore, MD • Remote

$750 - $900/hr

Full-time

Re-posted 19 days ago

Job description

About Brighter Day Services

Brighter Day Services is a fast-growing home and commercial services company providing on-demand cleaning and multi-line services across multiple regions. The company operates using a flexible, performance-driven model that connects clients with service providers quickly and efficiently.

We are building a high-performance sales and operations team and are seeking a Lead Generalist Supervisor to take on a key leadership role focused on revenue growth, team development, and operational execution.

Role Overview

The Lead Generalist Supervisor is responsible for both generating revenue and leading a team of Lead Generalists. This is a producing leadership role that combines sales performance with team management.

The Supervisor will:

  • Close residential and commercial service deals
  • Support and improve team sales performance
  • Manage and develop a team of 24 Lead Generalists
  • Drive weekly and monthly revenue targets

This role is designed for individuals ready to move from individual sales into leadership while maintaining strong earning potential.

Key Responsibilities Sales & Revenue Generation
  • Close residential and commercial service deals
  • Follow up with inbound leads and outbound opportunities
  • Assist team members in closing deals and improving performance
  • Meet or exceed weekly and monthly revenue targets
Team Leadership & Coaching
  • Manage a team of 24 Lead Generalists
  • Provide training, coaching, and daily support
  • Monitor team performance, activity, and results
  • Maintain accountability and consistent execution across the team
Operations & Systems
  • Utilize BookingKoala and internal systems to manage jobs and clients
  • Ensure accurate notes, scheduling, and communication
  • Maintain high service quality and customer satisfaction standards
Hiring & Team Growth
  • Assist with onboarding and training new Lead Generalists
  • Support team expansion and staffing goals
  • Help build and maintain a fully staffed, high-performing team
Compensation Structure

This role offers a multi-layered commission and bonus structure:

Personal Sales Commission
  • Residential: 12%16% per job
  • Commercial: 10%15% per contract
Team Revenue Override
  • Earn 1%2% on total team revenue
Bonuses & Incentives
  • Weekly volume bonuses based on performance
  • Recurring contract bonuses with ongoing monthly earnings
  • Performance accelerator opportunities with increased commission rates
  • Milestone bonuses tied to revenue and growth targets
  • Monthly KPI bonus pool based on performance metrics
Earning Potential
  • Uncapped income
  • Multiple revenue streams (personal production, team performance, and bonuses)
  • Increased earning potential through leadership and team growth
Qualifications Required
  • Experience in sales, customer service, or commission-based roles
  • Strong communication and closing skills
  • Ability to manage multiple tasks and conversations
  • Self-motivated with a performance-driven mindset
  • Leadership ability or readiness to step into a leadership role
Preferred
  • Experience in home services, cleaning, or field services
  • Prior team leadership or supervisory experience
  • Familiarity with CRM or scheduling systems
  • Strong organizational and follow-up skills
Work Environment & Schedule
  • Remote-based position
  • Flexible scheduling with expectation of availability during peak hours
  • Weekend availability is preferred and incentivized
Growth Opportunity

This role is designed as a pathway into higher leadership positions, including:

  • Sales & Operations Manager
  • Regional Leadership Roles
  • Expanded operational and executive positions