Dr. Wilkinson's Backyard Resort & Mineral Springs located in Calistoga is in search of both Full-Time and Part-Time Massage Therapists! Our ideal candidate will provide professional, therapeutic and rejuvenating massage therapies and body treatments to spa guest.
This is an on-site, non-exempt position that reports to the Spa Director. The pay range for this position is $16.99 per hour including Commission + Tips. Weekend availability is required.
Dr. Wilkinson's Backyard Resort & Mineral Springs
Dr. Wilkinson's Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga, offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design, 50 completely refreshed guestrooms, a brand-new restaurant with indoor and outdoor seating, a completely re-imagined spa, and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable, the spa will make the art of mud bathing accessible for all.
What's In It for You
- Double pay on company recognized holidays if worked.
- Discounted hotel stays within Modus/PM Portfolio.
- Access to portion of your earned wages before payday.
- Paid Sick Leave
- Free Online Therapy
- Employee Referral Program
- Tuition reimbursement opportunities - when you grow, we grow!
What you Will Be Doing
- To perform all massage and body work services including table and chair massage, body treatments, bath treatments, foot treatments following the established protocols, and allotted treatment times.
- To understand and respond to all guest needs and requests in a timely and professional manner.
- Provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude.
- To conserve and monitor supplies and assets of the spa.
- Complete shift checklists on a daily basis, replenishing supplies, cleaning equipment and re-stocking laundry.
- To attend all scheduled treatment and product knowledge training sessions.
- To directly set and maintain high standards of service and cleanliness.
- To assist in the training of other team members as directed.
- Assist with special projects, events and promotions as needed.
- To promote spa services and products throughout the property.
- To use available time to help with spa operations as requested.
- To up-sell treatments to guests as appropriate.
- To prescribe in written format home care products and treatment as appropriate.
- To represent the spa and hotel in a positive and professional manner as requested.
- To continually market the spa internally and externally by attending special events when requested and building relationships.
- To comply with all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To maintain the cleanliness and safety of work areas at all times.
- Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
- To attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.
What We're Looking For
- Must adhere to state sanitation laws and requirements.
- Must have an ability to learn new spa services to meet the needs of the spa.
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Possess a courteous, friendly and professional manner.
- Must have an understanding of sales and the importance of meeting goals.
- Must be trustworthy and reliable.
- Patience and tact required to accommodate customer needs, and resolve occasional difficult situation.
Non-Negotiables (Our Core Values)
- SERVE OTHERS.
- LIVE 360.
- BUILD A POSITIVE TEAM.
- COMMUNICATE.
- BE WILDLY PASSIONATE.
- TAKE OWNERSHIP.
- LEARN + INNOVATE.
- EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
This position is non-exempt and will require standing and moving at least 75% of the time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
