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Commission Inbound Call Center Jobs in Topeka, KS

Handle inbound and outbound calls professionally while providing accurate account support ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:

Appeals Rep

Topeka, KS · On-site

$48K - $65K/yr

Previous inbound call center/customer service experience * Experience with CAS and MedHOK * Inventory management experience This is a remote role and will provide coverage for Eastern time zone hours.

New

... inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and shifts ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

Be Seen First

... Commission) Experience Level: Entry to Mid-Level Sales About the Role We are a fast-growing ... Cold-call, email, and text prospective B2B clients to uncover new project opportunities. You are ...

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Commission Inbound Call Center information

See Topeka, KS salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission inbound call center in Topeka, KS is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.21 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What cities near Topeka, KS are hiring for Commission Inbound Call Center jobs? Cities near Topeka, KS with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Topeka, KS as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,927 per year, or $16.3 per hour.

Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Berlin-Wheeler, Inc.

Topeka, KS • On-site, Remote

$11 - $12/hr

Full-time

Medical, Dental, Vision

Re-posted yesterday


Job description

Remote Customer Service Representative (Call Center) - Kansas Residents Only
Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training
Applicants must reside in Kansas.
Make a Difference Without Leaving Home
Looking for a stable, full-time remote position where you can help people every day?
As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.
We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.
What You'll Do
  • Answer inbound customer service calls professionally and courteously
  • Schedule, update, and confirm transportation requests for medical appointments
  • Assist members with ride changes, cancellations, and general questions
  • Verify trip information and eligibility using company systems
  • Communicate with transportation providers and healthcare facilities as needed
  • Accurately document customer interactions and trip details
  • Resolve concerns while maintaining a positive customer experience
  • Follow company policies and quality standards
  • Meet performance expectations for attendance, accuracy, and customer service
What We're Looking For
Required Qualifications
  • Must currently reside in Kansas
  • High school diploma or GED
  • Ability to work remotely from a secure and distraction-free home office
  • Strong verbal communication and active listening skills
  • Basic computer skills and ability to navigate multiple applications simultaneously
  • Reliable internet connection
  • Professional and dependable work habits

Preferred Qualifications
  • Customer service experience
  • Call center experience
  • Healthcare, transportation, scheduling, or member services experience
  • Experience handling a high volume of inbound calls
Why Join Our Team?
  • 100% Remote Work from Home
  • Paid Training
  • Supportive Team Environment
  • Purpose-Driven Work That Helps Others
  • Opportunities for Growth and Advancement
  • Consistent Full-Time Schedule
  • Nationwide Impact While Working Locally
  • Health Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and more
Ideal Candidates Enjoy
  • Helping people solve problems
  • Providing excellent customer service
  • Working independently while remaining part of a team
  • Following structured processes and procedures
  • Maintaining professionalism in a fast-paced environment
Job Details
Position: Remote Customer Service Representative
Department: Non-Emergency Medical Transportation (NEMT)
Employment Type: Full-Time
Location: Remote - Kansas Residents Only
Schedule: Day, Evening, and Weekend Availability May Be Required
Apply Today
If you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.
Apply now and join a team that helps keep healthcare moving every day.