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Commission Inbound Call Center Jobs in Mayfield, KY

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Mayfield, KY

Commission Inbound Call Center information

See Mayfield, KY salary details

$10

$14

$19

How much do commission inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for commission inbound call center in Mayfield, KY is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $15.62 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Mayfield, KY?

For Commission Inbound Call Center jobs in Mayfield, KY, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Mayfield, KY look for?

The top searched job categories for Commission Inbound Call Center jobs in Mayfield, KY are:

What cities near Mayfield, KY are hiring for Commission Inbound Call Center jobs?

Cities near Mayfield, KY with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Inbound Customer Service Representative (WFH)

Rotech Healthcare Inc.

Murray, KY • On-site

$13.25 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers.
Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings
  • Mon - Fri 8:30am - 5pm
  • Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Acts as patient advocate to resolve questions or concerns
  • Collects patient, source information and inputs data into e-Intake
  • Completes thorough verification for products and services
  • Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines
  • Develops and maintains working knowledge of current products and services offered by the company
  • Identifies and resolves problems in a timely manner
  • Makes outbound calls as needed to collect patient data
  • Manages all aspects of initial intake via high volume inbound phone calls
  • Processes related patient paperwork if assigned
  • Processes tickets to ensure timely fulfillment of product orders
  • Prompt and regular attendance is required
  • Provides basic technical customer service assistance for CPAP equipment
  • Provides education to patients and location employees on CPAP supplies
  • Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input
  • Performs other duties as assigned

Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen ( when applicable for the position )
  • Compliance with healthcare facility credentialing process ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
  • Basic Computer, Basic Internet skills and a Typing test
Required Education and/or Experience
  • High school diploma or GED equivalent, required
Preferred Education and/or Experience
  • Experience with medical equipment, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Experience in medical field and administrative record management, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred
Skills and Competencies
  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team
Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
  • Lift and carry office equipment at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today . Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account .
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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