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Commission Inbound Call Center Jobs in Cary, NC (NOW HIRING)

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift ... Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Aston Carter

Client Support Representative

Raleigh, NC · On-site

$20/hr

Manage both outbound and inbound call workflows while consistently maintaining quality, accuracy ... Experience with call center operations, call monitoring, and call support. * Proficiency in data ...

HairClub

Inbound Sales Representative

Raleigh, NC · On-site

$41K/yr

This isn't a traditional call center role or an appointment-setting job. You'll work exclusively with qualified inbound leads-people who have already reached out because they're actively looking for ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Cary, NC

Commission Inbound Call Center information

See Cary, NC salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for commission inbound call center in Cary, NC is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.92 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Cary, NC?

For Commission Inbound Call Center jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Cary, NC look for?

The top searched job categories for Commission Inbound Call Center jobs in Cary, NC are:

What cities near Cary, NC are hiring for Commission Inbound Call Center jobs?

Cities near Cary, NC with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Cary, NC as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,398 per year, or $16.1 per hour.

Call Center Team Member (Seasonal)

SPINX Company

Hillsborough, NC • On-site

$13.50 - $17/hr

Other

Re-posted 8 days ago

Spinx rating

5.3

Company rating: 5.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

25th of 47 rated convenience stores

Job description

Call Center Team Member (Seasonal)
Join our winning team and help deliver a legendary customer experience!
Job Purpose
As a Call Center Team Member at Sports Endeavors, you are the voice of our brands. Your role is to drive a legendary experience with all customer touchpoints. We're looking for energized team players with prior customer service experience who have demonstrated service skills through providing exceptional customer service, excelled against productivity standards, and shown your ability to problem solve and communicate effectively in both oral & written form. Come join a team where your hard work, dedication, team work and innovation are appreciated and celebrated.
This position is on-site in Hillsborough, NC.
Shifts:
Multiple shift options available. Schedules will include every other Saturday.
  • 1st Shift:
    • 9:00a - 5:30p
    • 10:00a - 6:30p
  • 2nd Shift:
    • 12:00p - 8:30p
    • 1:30p - 10:00p
Major Accountabilities / Essential Duties
Responsibilities:
  • Provide Front Line Customer Support for all of our brands: Soccer.com, WorldSoccerShop and 431Sports. Guide customers into a legendary experience.
  • Answer inbound customer interactions while providing accurate information regarding products, orders placed, package tracking, shipping and other assistance to help meet and exceed customers' needs - aiming for first call resolution.
  • Remain detailed-oriented with good organization and time management skills.
  • Maintain strong professional relationships with customer base. Take a proactive approach to resolve customer complaints by identifying the root cause of the issue and making the best recommendations for resolution.
  • Maintain an understanding of all Sports Endeavors' brands (Soccer.com, WorldSoccerShop, 431Sports).
  • Participate enthusiastically and show commitment to the team to meet or exceed team goals and achieve legendary service standards.
  • Demonstrate the ability to meet Representative/Varsity level service standards
Qualifications:
  • Must be customer service oriented
  • Strong verbal and written communication, active listening and problem solving skills
  • Friendly, approachable personality with a clear and pleasant speaking voice
  • Excellent listening skills
  • Solid critical thinking skills for solving problems and sharing feedback opportunities with the appropriate areas
  • Team-oriented. Experience working within a team is required
  • Comfortable using the internet and internet tools, navigating multiple websites and tabs efficiently, and using search engines.
  • Knowledge of Soccer/Volleyball/Baseball/Softball is a plus
  • Must be able to sit for extended periods of time
  • Must attend and complete a paid two-week training program
  • A personal cell phone with sufficient storage is required to perform your job functions; you must be willing to download a required app to carry out your responsibilities.
  • Must be proficient in English. Bilingual skills a plus.
Skills & Abilities:
Education: High School Diploma required; Associate's Degree preferred.
Experience: Prior customer service experience required; call center experience preferred.
Computer Experience: Proficient in Microsoft Office; prior experience with SAP, CRM, or other customer relationship management systems is a plus.
Competency Statements:
  • Accountability - Ability to accept responsibility and account for his/her actions, take responsibility and ownership, open to positive criticism.
  • Accuracy - Ability to perform work accurately and thoroughly in a timely manner.
  • Communication, Oral - Ability to communicate effectively and professionally with others using the spoken word.
  • Communication, Written - Ability to professionally communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Empathetic - Ability to appreciate and be sensitive to the feelings of others.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems, use good judgement, be accurate and precise.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers. Encourage others to do well by assisting when needed and promoting Departmental cooperation, Team player.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

About Sports Endeavors
Our staff is made up of former players, parents of players and passionate sports fans. As Sports Endeavors has grown as a company, our core values have remained the same. We are still a family-owned company devoted to providing unrivaled selection and service to all team sport enthusiasts. Sports Endeavors values its employees, its community and its customers. Together we work, play, cheer and succeed.
Sports Endeavors shares our success, giving back at both the local and global levels. Sports Endeavors and its employees support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events. Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment. To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.

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