Commission Ai Operations Jobs in Addison, IL (NOW HIRING)

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 200,000 businesses including Google, Uber, PayPal, Visa, Tinder, and many others rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

DESCRIPTION

This role is a Hybrid position-2 days in the office / 3 days at home

We're looking for a Commission Analyst to join our high-impact FP&A team. This position will have a heavy focus on revenue, sales, and commissions, and the identification of key drivers in order to assist senior management in the decision-making process. You'll be responsible for developing financial models, forecasting performance, and supporting strategic decision-making for the Americas region while partnering with the different sales teams. As a Commissions Analyst, you will play a crucial role within the Sinch America's FP&A Team, supporting the regional business. The ideal candidate will exhibit outstanding data analytical abilities, critical thinking, a steadfast and intellectual curiosity, as well as exceptional interpersonal skills and confidence in interacting with senior executives and cross-functional teams.

What You'll Do:

• Lead financial analysis for Sales and Commissions across the Americas region
• Own and support reporting cycles, including forecasting, budgeting, and performance reporting
• Prepare and deliver monthly Sales Commission statements for internal and external stakeholders
• Conduct deep-dive financial analysis to generate data-driven insights and recommendations for senior leadership
• Generate and analyze reports to support executive decision-making
• Build and improve scalable financial frameworks, systems, and databases to enhance data accuracy and reporting
• Collaborate cross-functionally to drive continuous process improvement while managing multiple priorities and deadlines

What You Bring:

• Bachelor's degree in Finance, Accounting, Economics, or a related field.
• 1+ years of experience in FP&A, investment banking, or private equity (or 2+ years in accounting or business related).
• 2 + years of experience in commissions administration, sales compensation, financial analysis, payroll, sales operations, or a related analytical role.
• Experience with SQL, Power BI, Tableau, or other reporting and visualization tools.
• Advanced proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, and complex formulas.
• Experience working with large datasets and performing detailed data analysis.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and commitment to data accuracy.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
   

Prefe Preferred Qualifications

• Experience with Incentive Compensation Management (ICM) systems such as Xactly, Varicent, CaptivateIQ, Spiff, or similar platforms. 

• Knowledge of sales compensation design and administration.

  • Understanding of payroll processes and financial controls.

  • Experience supporting a global sales organization in a SaaS, technology, or high-growth environment.

• MBA or Master's degree in a business or quantitative subject (e.g., finance, computer science, mathematics, engineering, science, economics).
• Practical knowledge of CRM software Salesforce,
• Experience with AX, AARO, SAP, ORACLE.

OUR HIRING PROCESS

 We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.

SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.

TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.

WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.

MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $94,000.00-$112,800. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 7/7/2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

This role is a Hybrid position-2 days in the office / 3 days at home. Candidates must currently reside in and be eligible for employment in the Chicago metro area. Relocation and visa sponsorship are not available for this role.