Commerce Site Merchandising Jobs (NOW HIRING)

At Torrid, we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As the Site Merchandising Coordinator of Promotions, you will be responsible for the execution and coordination of promotional experiences across Torrid.com. This role supports the end-to-end execution of site promotions by building promotional sorts, managing promotional navigation, and ensuring promotional content is accurate, and launches on time.

What You’ll Do:

• Execute promotional site updates in Salesforce for mobile/web and App, ensuring all promotional experiences are accurate, customer-focused, and launched on schedule.
• Build and maintain promotional product sorts, category assortments, and featured product collections to support promotional campaigns.
• Manage promotional navigation updates, and promotional placements across the site.
• Own promotional Wrike briefs, ensuring requirements are complete, timelines are met, stakeholders are aligned, and deliverables stay on track.
• Perform comprehensive QA before and after launches, validating promotional messaging, pricing, links, product assortments, navigation, and customer experience across desktop, mobile and App.
• Partner closely with Planning to ensure promotional assortment strategies aligning with inventory, business priorities, and customer demand.
• Support promotional reporting and post-launch recaps by identifying execution opportunities and recommending process improvements.
• Continuously identify opportunities to improve promotional workflows, execution efficiency, and quality.

What You’ll Need:

• 1–3 years of experience in eCommerce, Site Merchandising, Digital Merchandising, Retail Operations, or a related field.
• Experience managing multiple projects and deadlines in a fast-paced retail environment.
• Experience working with project management tools such as Wrike, Asana, or Jira preferred.
• Familiarity with eCommerce platforms, product management systems, or content management systems preferred.
• Experience performing website QA and validating digital customer experiences.
• Strong proficiency in Microsoft Excel and Microsoft Office Suite

What You'll Get:

• A culture where people are accepted and encouraged to be who they are.
• Our open floor plan allows for a creative, collaborative and fun environment.
• Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
• Comprehensive wellness package including, medical, dental, vision, FSA and on-site, chiropractic and massage therapy services as well as fitness and yoga classes.
• Generous 50% employee discount and access to employee-only sales.
• Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
• Child Care Discount at participating locations.
• Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
• Work and learn alongside industry leading executives while making huge strides in impacting the lives of women.
• You’ll be challenged and grow. Opportunity for upward mobility available at all levels of the organization.

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf