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Command Center Controller Jobs in Florida (NOW HIRING)

AEG

Command Center Operator - Part time

Miami, FL · On-site

Responsibilities include monitoring and controlling the Building Automation System (BAS), HVAC, and ... The Command Center Operator also serves as the primary point of contact for ballpark staff by ...

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Command Center Operator - Part time

Miami, FL • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Part-time

Posted 25 days ago

Key responsibilities

  • Monitor and control building systems such as BAS, HVAC, and lighting using multiple automation software platforms.

  • Respond to alarms from fire, smoke, and facility systems, and address service requests related to facility operations.

  • Log system activities, changes, and adjustments, and report system status to the manager at the end of each shift.

Job description

Position Summary:
Under general supervision, the Command Center Operator provides 24/7 monitoring, operation, and support of critical building systems at LoanDepot Park. Responsibilities include monitoring and controlling the Building Automation System (BAS), HVAC, and lighting systems using multiple building automation software platforms, including Wattstopper, Winn Control, Ensemble, and Synchrony. The operator optimizes system performance, monitors equipment operation, troubleshoots system issues, and adjusts equipment to improve energy efficiency and maintain occupant comfort.
Additional responsibilities include monitoring and responding to alarms from the Fire Alarm System, Smoke Control Panel, and Facility HelpDesk System. The Command Center Operator also serves as the primary point of contact for ballpark staff by receiving and responding to service requests related to temperature, lighting, and other facility operations, ensuring timely resolution and uninterrupted building performance.
Essential Functions:
  • Provide excellent customer service when dealing with Ballpark Staff and Contractors;
  • Provide information and assistance to calling parties concerning general assistance needs, emergency needs, and security as appropriate;
  • Process service requests through the Facility HelpDesk system. Assign, update, and close out as work is performed and ensure requests are addressed promptly;
  • Follow procedures in dispatching personnel for emergency and non-emergency situations;
  • Log subcontractor arrivals and departures. Assign escorts and/or keys as appropriate and ensure that the facilities team is aware of the work to be performed during the subcontractor's visit;
  • Log all activities/changes/adjustments to systems (primarily related to BAS and Lighting Control Systems) to ensure that future shifts understand actions taken and status of systems;
  • Report on systems status at the end of each shift to Manager, Facilities;
  • Take actions to always minimize energy waste within the ballpark, including surveying the ballpark HVAC and lighting to ensure equipment is not running outside of scheduled times.

Qualifications & Requirements:
  • Ability to work varying shifts, weekends, and holidays to support 24/7/365 coverage as necessary;
  • Excellent customer service skills. Ability to interface with occupants at all administrative levels;
  • Team player committed to working in a quality-based environment, especially in close relationship with other facilities and operations staff;
  • Excellent organizational skills;
  • Proactive, organized and detail-oriented person who can follow through with minimal supervision;
  • Must show good judgment and common sense;
  • Excellent interpersonal skills and the ability to function well during a critical or emergency incident;
  • Fluently bilingual English / Spanish a plus;
  • Proficient in the use of computers and related software - Word, Excel & PowerPoint.

Suggested Education & Experience Guidelines:
  • High school diploma required;
  • Basic computer skills and the ability to learn in-house systems required;
  • Experience with monitoring multiple critical systems.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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