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Command Center Administrator Jobs in Florida (NOW HIRING)

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Command Center Administrator information

What is a command center administrator?

Command Center Administrators are professionals responsible for overseeing and managing the operations within a command or control center. They monitor systems, coordinate responses to incidents, and ensure that information flows efficiently between teams and departments. Their duties often include handling real-time issues, maintaining communication during emergencies, and supporting the technological infrastructure that enables smooth operations. This role is crucial in industries such as IT, security, transportation, and emergency services, where continuous monitoring and quick decision-making are essential.

What are some of the main challenges faced by a command center administrator, and how can they be addressed?

Command Center Administrators often handle high-pressure situations where quick decision-making and problem-solving are crucial, especially during system outages or critical incidents. A significant challenge is maintaining clear communication and coordination among technical teams, stakeholders, and management, often across different time zones or departments. To address these challenges, it’s important to develop strong organizational skills, stay updated on protocols, and participate in regular training or simulation exercises. Building relationships with team members and establishing clear escalation paths also help ensure smooth operations and effective incident resolution.

What are the key skills and qualifications needed to thrive as a command center administrator, and why are they important?

To thrive as a Command Center Administrator, you need strong analytical skills, experience in incident management, and a background in IT or operations, often with a relevant degree or certification such as ITIL. Familiarity with monitoring tools, ticketing systems, and real-time alert platforms is typically required. Exceptional communication, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These skills enable prompt response to critical incidents, ensuring business continuity and minimizing downtime.

What is the difference between Command Center Administrator vs Network Operations Center (NOC) Technician?

AspectCommand Center AdministratorNetwork Operations Center (NOC) Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications such as CompTIA Network+ or Cisco CCNA
Work EnvironmentOperates in a command or control center monitoring systems and coordinating responsesWorks in a NOC environment monitoring network performance and troubleshooting issues
Employer & IndustryEmployers include security firms, government agencies, and large corporationsPrimarily in telecommunications, IT service providers, and enterprise networks

Both roles involve monitoring systems and require similar certifications, but Command Center Administrators focus on overseeing operations and coordinating responses, while NOC Technicians primarily troubleshoot and maintain network performance.

What cities in Florida are hiring for Command Center Administrator jobs?

Cities in Florida with the most Command Center Administrator job openings:

Senior Full Stack Developer

Miami Gardens, FL • On-site

St. Thomas University
Colleges, Universities, and Professional Schools • 201 - 500 employees

Full-time

Re-posted 11 days ago


Key responsibilities

  • Lead the production deployment, ongoing development, and technical evolution of the Bobcat Pathway360™ platform.

  • Develop and maintain application features across frontend and backend systems, including converting prototypes into scalable enterprise solutions.

  • Design, develop, and optimize APIs, backend services, and relational database structures to support platform functionalities.


Job description

Position Overview
St. Thomas University seeks a highly skilled Senior Full Stack Developer to lead the production deployment, ongoing development, and technical evolution of Bobcat Pathway360™, the University's next-generation Student Success Operating System and Student Information System (SIS).
Bobcat Pathway360™ is a university-designed platform that unifies student success, academic advising, retention analytics, financial wellness, family engagement, and administrative compliance into a single integrated ecosystem. The platform serves as the operational backbone for monitoring and supporting the student journey from enrollment through graduation.
The successful candidate will transform an advanced prototype into a secure, scalable, enterprise-grade application capable of supporting thousands of students, faculty, advisors, administrators, and authorized family members while maintaining strict FERPA compliance and institutional security standards.
This position requires expertise across modern frontend development, backend engineering, relational databases, artificial intelligence integration, cloud deployment, and enterprise security architecture.
About Bobcat Pathway360™
Bobcat Pathway360™ consists of several integrated operational modules:
Integrated Academics & Mentorship
  • Degree Pathway Engine
  • Academic Advising Center
  • Student Journey Mapping

  • Academic Milestone Tracking
  • Mentorship Coordination

Financial Integrity Command Centre
  • Student Account Monitoring
  • Financial Clearance Tracking
  • Work-Study Management
  • Earnings Threshold Monitoring
  • Financial Literacy Modules

Early Outreach & Predictive Retention
  • Student Risk Detection
  • Retention Analytics
  • Intervention Workflows
  • Academic Performance Monitoring
  • Financial Stress Indicators

FERPA-Compliant Family Academy
  • Authorized Parent Access
  • Academic Achievement Monitoring
  • Student Support Checklists
  • Family Communication Tools
  • Care Package Logistics Management

Administrative & Compliance Systems
  • Registrar Console
  • Administrative Control Center
  • Audit Management
  • Student Record Change Tracking
  • Compliance Monitoring

Essential Responsibilities
Full Stack Application Development
  • Design, develop, test, and maintain production-grade application features across frontend and backend systems using incremental delivery.
  • Convert prototype functionality into scalable enterprise architecture.

  • Build reusable application components and services.
  • Maintain code quality through documentation, testing, and peer review.
  • Optimize system performance and reliability.
Frontend Engineering
  • Develop advanced user interfaces using React and TypeScript.
  • Create responsive experiences for students, advisors, faculty, parents, and administrators.
  • Implement robust state management strategies.
  • Prevent rendering issues, state synchronization failures, and performance bottlenecks.
  • Maintain accessibility standards and ADA compliance.
  • Develop responsive layouts utilizing Tailwind CSS and modern frontend architecture.
Backend Development
  • Design and maintain APIs and backend services.
  • Build secure authentication and authorization systems.
  • Implement business logic supporting academic, financial, and retention workflows.
  • Develop integrations with institutional and third-party systems.
  • Maintain application logging, monitoring, and auditing functionality.
Database Architecture & Security
  • Design and maintain relational database structures.
  • Develop efficient SQL queries and database optimization strategies.
  • Implement Row-Level Security (RLS) policies to ensure proper data segregation.
  • Enforce student-level access controls preventing unauthorized record access.
  • Support audit trails and compliance reporting requirements.
Artificial Intelligence Development
  • Design and implement AI-powered features that support student success and institutional operations.
  • Integrate Large Language Models (LLMs) into advising, retention, and administrative workflows.
  • Develop intelligent recommendation engines and AI-assisted student support systems.
  • Implement Retrieval-Augmented Generation (RAG) architectures and institutional knowledge search capabilities.
  • Support future AI initiatives including predictive student success analytics and advisor copilots.

Security & Compliance
  • Implement FERPA-compliant data governance controls.

  • Support GDPR and privacy-by-design principles.
  • Maintain zero-trust security architecture.
  • Ensure secure transmission and storage of sensitive information.
  • Apply encryption standards for data in transit and at rest.
  • Participate in security reviews and compliance audits.
Systems Integration
  • Build secure integrations with institutional systems and external vendors.
  • Develop server-side API proxy architectures.
  • Protect sensitive credentials using environment-based configuration management.
  • Integrate modern AI services and enterprise applications.

Required Qualifications
Education
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
Equivalent professional experience may be considered.
Experience:
  • Minimum 5 years of professional full-stack development experience.
  • Experience deploying and supporting production applications.
  • Experience building applications that manage sensitive or regulated data.
  • Experience working within enterprise software environments.

Required Technical Skills
Frontend Technologies
  • React
  • TypeScript
  • JavaScript (ES6+)
  • HTML5
  • CSS3
  • Tailwind CSS
  • Responsive Design
  • State Management Patterns

Backend Technologies
  • Node.js
  • REST APIs
  • Authentication & Authorization Frameworks
  • Server-Side API Development
  • Environment Variable Management
  • Secure Application Architecture
Database Technologies
  • PostgreSQL
  • Relational Database Design
  • SQL Query Optimization
  • Database Security
  • Row-Level Security (RLS)
  • Data Modeling
AI & Intelligent Systems
  • OpenAI API Integration
  • Anthropic API Integration
  • Prompt Engineering
  • Retrieval-Augmented Generation (RAG)
  • AI Workflow Design
  • Conversational Interfaces
  • AI Security & Governance
Security & Compliance
  • FERPA
  • GDPR
  • ADA Accessibility Standards
  • TLS/SSL Encryption
  • Secure Coding Practices
  • Zero-Trust Security Principles
Development & DevOps
  • Git
  • GitHub
  • CI/CD Pipelines
  • Application Monitoring
  • Logging Frameworks
  • Cloud Deployment Workflows

Preferred Qualifications
  • Master's degree in Computer Science, Information Systems, or related field.
  • Experience in Higher Education technology environments.
  • Experience with Student Information Systems (SIS).
  • Experience with Ellucian Colleague, Banner, or similar higher education platforms.
  • Experience developing student success and retention applications.
  • Experience with Supabase.
  • Experience with Next.js.
  • Experience with Vercel deployment environments.
  • Experience with Docker and containerized applications.
  • Experience implementing predictive analytics and machine learning solutions.

Success Factors
The successful candidate will:
  • Lead the transition of Bobcat Pathway360™ from prototype to production.
  • Establish a scalable technical foundation supporting future university growth.
  • Implement FERPA-compliant security and governance controls.
  • Deliver highly responsive user experiences across desktop and mobile devices.
  • Build AI-enabled capabilities that improve student outcomes and operational efficiency.
  • Maintain high system availability, security, and performance standards.

Required Qualifications
Education
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
Equivalent professional experience may be considered.
Experience
  • Minimum 5 years of professional full-stack development experience.
  • Experience deploying and supporting production applications.
  • Experience building applications that manage sensitive or regulated data.
  • Experience working within enterprise software environments.

Required Technical Skills
Frontend Technologies
  • React
  • TypeScript
  • JavaScript (ES6+)
  • HTML5
  • CSS3
  • Tailwind CSS
  • Responsive Design
  • State Management Patterns

Backend Technologies
  • Node.js
  • REST APIs
  • Authentication & Authorization Frameworks
  • Server-Side API Development
  • Environment Variable Management
  • Secure Application Architecture

Database Technologies
  • PostgreSQL
  • Relational Database Design
  • SQL Query Optimization
  • Database Security
  • Row-Level Security (RLS)
  • Data Modeling

AI & Intelligent Systems
  • OpenAI API Integration
  • Anthropic API Integration
  • Prompt Engineering
  • Retrieval-Augmented Generation (RAG)
  • AI Workflow Design
  • Conversational Interfaces
  • AI Security & Governance

Security & Compliance
  • FERPA
  • GDPR
  • ADA Accessibility Standards
  • TLS/SSL Encryption
  • Secure Coding Practices
  • Zero-Trust Security Principles

Development & DevOps
  • Git
  • GitHub
  • CI/CD Pipelines
  • Application Monitoring
  • Logging Frameworks
  • Cloud Deployment Workflows

Preferred Qualifications
  • Master's degree in Computer Science, Information Systems, or related field.
  • Experience in Higher Education technology environments.
  • Experience with Student Information Systems (SIS).
  • Experience with Ellucian Colleague, Banner, or similar higher education platforms.
  • Experience developing student success and retention applications.
  • Experience with Supabase.
  • Experience with Next.js.
  • Experience with Vercel deployment environments.
  • Experience with Docker and containerized applications.
  • Experience implementing predictive analytics and machine learning solutions.

Why Join St. Thomas University?
This role offers a unique opportunity to help architect and build a next-generation Student Success Operating System from the ground up. The successful candidate will directly influence how students, advisors, faculty, administrators, and families engage with the University while leveraging modern technologies including AI, advanced analytics, secure cloud architecture, and enterprise-scale application development.
You will be building technology that directly impacts student success, retention, graduation outcomes, and institutional transformation.