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Comcast Jobs in Springfield, OR (NOW HIRING)

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Comcast information

See Springfield, OR salary details

$64.7K

$114.6K

$142.3K

How much do comcast jobs pay per year?

As of Aug 9, 2026, the average yearly pay for comcast in Springfield, OR is $114,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $134,600.00 per year, depending on experience, location, and employer.

What is Comcast?

Comcast is a global telecommunications conglomerate headquartered in the United States. It is best known for providing cable television, internet, and phone services to millions of customers under the Xfinity brand. In addition to its telecommunications services, Comcast also owns NBCUniversal, which operates a range of media and entertainment businesses including TV networks, film studios, and theme parks. Comcast’s services and investments make it one of the largest media and technology companies in the world.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and company-specific tools is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These skills ensure that customer issues are resolved efficiently and positively, leading to increased satisfaction and loyalty.

Does Comcast do remote jobs?

Comcast offers remote job opportunities in various roles, including customer service, technical support, and sales. These positions often require familiarity with remote communication tools and may involve flexible schedules, depending on the role and department.

What is the difference between Comcast vs Cable Technician?

AspectComcastCable Technician
Required CredentialsHigh school diploma, technical training, certifications (e.g., Comcast certifications)High school diploma, technical training, certifications (e.g., industry-specific)
Work EnvironmentOffice settings, customer homes, field workField work primarily in customer locations
Employer & IndustryMajor cable and telecommunications providerTelecommunications and cable service providers
Common Search/ComparisonYesYes

Comcast is a large telecommunications company that employs Cable Technicians to install, repair, and maintain cable and internet services. Cable Technicians are typically employed by various providers and focus on field work. While Comcast technicians work specifically for Comcast, general Cable Technicians may work for multiple companies, but their roles and credentials are similar.

What are some common challenges faced when working in a customer service role at Comcast, and how can they be managed?

Customer service representatives at Comcast often encounter high call volumes and a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing stress and maintaining professionalism during difficult interactions are key challenges. To succeed, it’s important to develop strong problem-solving skills, stay patient, and leverage available training resources and team support. Comcast provides ongoing coaching and knowledge bases to help employees address customer needs efficiently, ensuring a supportive environment for continuous learning.
What cities near Springfield, OR are hiring for Comcast jobs? Cities near Springfield, OR with the most Comcast job openings:
Comcast jobs near you
Infographic showing various Comcast job openings in Springfield, OR as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $114,571 per year, or $55.1 per hour.

Field Claims Investigator

Phoenix Loss control

Eugene, OR • On-site

$25/hr

Part-time, Contractor

Re-posted 19 hours ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.