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Comcast Xfinity Jobs in Reston, VA (NOW HIRING)

Comcast brings together the best in media and technology. We drive innovation to create the world ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

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Comcast Xfinity information

See Reston, VA salary details

$21.3K

$49.9K

$74.9K

How much do comcast xfinity jobs pay per year?

As of Jul 1, 2026, the average yearly pay for comcast xfinity in Reston, VA is $49,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $62,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Comcast Xfinity Customer Service Representative, and why are they important?

To thrive as a Comcast Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting for internet, television, and phone services is typically required. Patience, active listening, and a customer-focused attitude help representatives build rapport and effectively resolve customer issues. These skills ensure that customers receive timely, accurate support, leading to higher satisfaction and retention for the company.

What are Comcast Xfinity jobs?

Comcast Xfinity jobs refer to positions within Comcast Corporation that are related to its Xfinity brand, which provides internet, television, phone, and home security services. These roles range from customer service and technical support to sales, field technicians, marketing, and engineering. Employees help customers with service issues, install and maintain equipment, and support the delivery and innovation of Xfinity products. Working at Comcast Xfinity often includes opportunities for career growth, training programs, and competitive benefits. Job requirements vary depending on the specific role, but most positions value strong communication skills, technical aptitude, and a customer-focused attitude.

What are the primary responsibilities and daily tasks of a customer service representative at Comcast Xfinity?

As a customer service representative at Comcast Xfinity, you will typically handle customer inquiries via phone, chat, or email, assisting with account management, billing issues, and technical troubleshooting for Xfinity products. Your day may involve resolving service outages, upselling products, and collaborating with technical teams to address complex problems. You'll also document interactions and follow up with customers to ensure satisfaction. The environment is fast-paced, and success depends on strong communication skills and the ability to multitask effectively.

What is the difference between Comcast Xfinity vs Comcast Xfinity Customer Service Representative?

AspectComcast XfinityComcast Xfinity Customer Service Representative
Primary RoleProvides internet, TV, and phone services to customersAssists customers with service inquiries, troubleshooting, and account management
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentField and retail locationsCall centers and customer service offices
Industry UsageTelecommunications and mediaTelecommunications customer support

Comcast Xfinity encompasses the broader service provision of internet, TV, and phone services, while Comcast Xfinity Customer Service Representatives focus on assisting customers with their accounts and technical issues. Both roles require similar credentials but differ in daily responsibilities and work settings.

What job categories do people searching Comcast Xfinity jobs in Reston, VA look for? The top searched job categories for Comcast Xfinity jobs in Reston, VA are:
What cities near Reston, VA are hiring for Comcast Xfinity jobs? Cities near Reston, VA with the most Comcast Xfinity job openings:
Infographic showing various Comcast Xfinity job openings in Reston, VA as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,906 per year, or $24 per hour.
Xfinity Field Sales Professional (Silver Spring)

Xfinity Field Sales Professional (Silver Spring)

Comcast

Silver Spring, MD • On-site

$85K/yr

Full-time

Posted 7 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes their extensive product knowledge and sales experience.

Job Description

Annual Salary: $85,488 = base + commission

Core Responsibilities

  • Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
  • Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
  • Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations
  • Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
  • Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization

Compensation

Base Pay: $41,488.00Total Target Compensation (Base Pay plus Targeted Commission): $85,488.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.