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Comcast Xfinity Jobs in Augusta, GA (NOW HIRING)

Comcast Xfinity information

See Augusta, GA salary details

$19.3K

$45.1K

$67.7K

How much do comcast xfinity jobs pay per year?

As of Aug 16, 2026, the average yearly pay for comcast xfinity in Augusta, GA is $45,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $56,400.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a Comcast Xfinity customer service representative?

To thrive as a Comcast Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting for internet, television, and phone services is typically required. Patience, active listening, and a customer-focused attitude help representatives build rapport and effectively resolve customer issues. These skills ensure that customers receive timely, accurate support, leading to higher satisfaction and retention for the company.

What is a Comcast Xfinity job?

Comcast Xfinity jobs refer to positions within Comcast Corporation that are related to its Xfinity brand, which provides internet, television, phone, and home security services. These roles range from customer service and technical support to sales, field technicians, marketing, and engineering. Employees help customers with service issues, install and maintain equipment, and support the delivery and innovation of Xfinity products. Working at Comcast Xfinity often includes opportunities for career growth, training programs, and competitive benefits. Job requirements vary depending on the specific role, but most positions value strong communication skills, technical aptitude, and a customer-focused attitude.

What does a Comcast Xfinity customer service representative do?

As a customer service representative at Comcast Xfinity, you will typically handle customer inquiries via phone, chat, or email, assisting with account management, billing issues, and technical troubleshooting for Xfinity products. Your day may involve resolving service outages, upselling products, and collaborating with technical teams to address complex problems. You'll also document interactions and follow up with customers to ensure satisfaction. The environment is fast-paced, and success depends on strong communication skills and the ability to multitask effectively.

What is the difference between Comcast Xfinity vs Comcast Xfinity Customer Service Representative?

AspectComcast XfinityComcast Xfinity Customer Service Representative
Primary RoleProvides internet, TV, and phone services to customersAssists customers with service inquiries, troubleshooting, and account management
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentField and retail locationsCall centers and customer service offices
Industry UsageTelecommunications and mediaTelecommunications customer support

Comcast Xfinity encompasses the broader service provision of internet, TV, and phone services, while Comcast Xfinity Customer Service Representatives focus on assisting customers with their accounts and technical issues. Both roles require similar credentials but differ in daily responsibilities and work settings.

What job categories do people searching Comcast Xfinity jobs in Augusta, GA look for?

The top searched job categories for Comcast Xfinity jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Comcast Xfinity jobs?

Cities near Augusta, GA with the most Comcast Xfinity job openings:

Infographic showing various Comcast Xfinity job openings in Augusta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,092 per year, or $21.7 per hour.

Xfinity Field Sales Professional - Augusta, GA

Comcast

Martinez, GA

$41K/mo

Full-time

Re-posted 6 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Job Description

$81,598 = Annual Salary + Commission

Core Responsibilities

  • Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
  • Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of Comcast.
  • Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
  • Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
  • Shows confidence in selling ability.
  • Displays competent time management and organizational skills.
  • Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.
  • Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
  • Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
  • Possesses effective communication, organizational and people skills, as well as strong customer service skills.
  • Illustrates strong technical capability (computer knowledge, billing system, databases).
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Workplace Organization; Persuasion; Adaptability; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity


Salary:

Base Pay: $41,488.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $81,238.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years