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Comcast Xfinity Jobs in Indiana (NOW HIRING)

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Comcast Xfinity information

What are the key skills and qualifications needed to thrive as a Comcast Xfinity Customer Service Representative, and why are they important?

To thrive as a Comcast Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting for internet, television, and phone services is typically required. Patience, active listening, and a customer-focused attitude help representatives build rapport and effectively resolve customer issues. These skills ensure that customers receive timely, accurate support, leading to higher satisfaction and retention for the company.

What are Comcast Xfinity jobs?

Comcast Xfinity jobs refer to positions within Comcast Corporation that are related to its Xfinity brand, which provides internet, television, phone, and home security services. These roles range from customer service and technical support to sales, field technicians, marketing, and engineering. Employees help customers with service issues, install and maintain equipment, and support the delivery and innovation of Xfinity products. Working at Comcast Xfinity often includes opportunities for career growth, training programs, and competitive benefits. Job requirements vary depending on the specific role, but most positions value strong communication skills, technical aptitude, and a customer-focused attitude.

What are the primary responsibilities and daily tasks of a customer service representative at Comcast Xfinity?

As a customer service representative at Comcast Xfinity, you will typically handle customer inquiries via phone, chat, or email, assisting with account management, billing issues, and technical troubleshooting for Xfinity products. Your day may involve resolving service outages, upselling products, and collaborating with technical teams to address complex problems. You'll also document interactions and follow up with customers to ensure satisfaction. The environment is fast-paced, and success depends on strong communication skills and the ability to multitask effectively.

What is the difference between Comcast Xfinity vs Comcast Xfinity Customer Service Representative?

AspectComcast XfinityComcast Xfinity Customer Service Representative
Primary RoleProvides internet, TV, and phone services to customersAssists customers with service inquiries, troubleshooting, and account management
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentField and retail locationsCall centers and customer service offices
Industry UsageTelecommunications and mediaTelecommunications customer support

Comcast Xfinity encompasses the broader service provision of internet, TV, and phone services, while Comcast Xfinity Customer Service Representatives focus on assisting customers with their accounts and technical issues. Both roles require similar credentials but differ in daily responsibilities and work settings.

What are popular job titles related to Comcast Xfinity jobs in Indiana? For Comcast Xfinity jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Comcast Xfinity jobs in Indiana look for? The top searched job categories for Comcast Xfinity jobs in Indiana are:
What cities in Indiana are hiring for Comcast Xfinity jobs? Cities in Indiana with the most Comcast Xfinity job openings:
Infographic showing various Comcast Xfinity job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Xfinity Retail Sales Associate - Valparaiso

Xfinity Retail Sales Associate - Valparaiso

Blufox Mobile

Valparaiso, IN โ€ข On-site

$35K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today!
We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business.
Who we are:
Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers.
As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years.
What we are looking for:
The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus.
As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products - Internet, Mobile, Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience.
Benefits include:
โ€ข Medical, Dental, Vision, 401k
โ€ข Paid training
โ€ข Opportunities for promotion- We have several managers who have been promoted from within.
โ€ข Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance.
โ€ข Exclusive employee growth and reward programs:
Automatic compensation increases through "Blufox Raise Program". This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.
Blufox "Milestone Program" provides employees rewards and recognition every time they hit required sales objectives. "Level Up" from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance.
Annual "Blufox Winners Circle" trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.
*Ask your interviewer about these unique employee-focused programs.
Core responsibilities:
Sales
Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell.
โ€ข Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features.
โ€ข Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit.
โ€ข Create value around all our products and services and tailor a package to fit our customer's needs.
โ€ข Meet and exceed sales targets consistently and maximize your own commissions.
Customer service
โ€ข Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment.
โ€ข Build a positive work relationship with customers to enhance the image and public perception of a company.
โ€ข Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction.
Organization goals
โ€ข Work well with the team, have relationship management skills and openness to feedback.
โ€ข Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition.
โ€ข Achieve overall performance goals of the organization.
โ€ข Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.
Job Qualifications
โ€ข Wireless/Cable/Retail sales experience preferred
โ€ข High school degree or GED
โ€ข Ability to stand for long periods of time
โ€ข Ability to lift objects weighing up to 25lbs
โ€ข Reliable transportation
โ€ข Full Time, Open Availability
Job Types: Full-time, Commission
Pay: $35,000.00 - $65,000 per year